Renault Master

I have had an ongoing gearbox problem since the warranty period. Now it's out of warranty Renault is refusing to repair it! I have pointed out that I have been dealing with this problem for three years and now this problem had become dangerous I have sort to have the problem fixed. The gearbox won't select a gear and I'm stuck in the traffic. Apparently this is a gearbox problem with the earlier models, mines a 2012 model!

I brought motorhome and its built on Renault master, found out later aircon doesn't work was told by pary Renault the part would take 2 weeks to get here from France, now they are saying another 2 weeks I can not believe they have no spare parts in Australia. I'm not a very happy customer especially living in townsvile where aircon is a must all year round, the van is only 5 weeks old and has been sitting in my driveway for 4 of them.

Very happy with the Mater cab chassis. Had it for two years and done 20,000 kms with zero issues. Capped price servicing is good at the $349 price I qualified for when I bought mine. Only issue I have is occasionally have to have more than one attempt to engage resverse gear - only a slight annoyance and reminds me of manual gearboxes of days gone by.

Very efficient. No problems so far. 15000kms and no issues except cant turn off lights. I’m told it’s standard in Europe but I drive a Citroen car same age and lights go off. Even though it’s a large MotorHome it handles like a normal van. For its size it’s surprisingly fuel efficient.

Engine and transmission manual is great very powerful gearbox is a bit noisy
Renault Australia services are very expensive $759 for a oil change laughable when questioned they said oh we use genuine parts the dual mass flywheel just failed it’s under warranty however if they pull it down and find something else there price for new flywheel and clutch Is $7500 the clutch place is $2300 same genuine parts so of course I could not trust Renault to replace so had to fork out of own pocket the side plastic bumper still came off $280 from Renault $31 on eBay for a genuine part now come on I think I’ll buy a vw next time what a shame but I do 100 000 km a year and can’t offord there ridiculous prices on parts and services

Rubbish. Door handle fell off, central locking failed, could not lock sliding doors for two weeks, blue tooth and rear camera failed, paint peeled off both sliding door rails. Replaced under warranty but they scratched the paint work when replaced, the orange paint has gone chalky and powdery. Scallops in passenger rear tyre due to suspension issues. “This issue was brought to my attention buy a Renault mechanic who I did some work for”. Promises from customer service to get independent paint specialist to look at. Village motors in north lakes could not care less! Will engage fair trading now.

front wheel drive worst thing ever driven, turning circle need plenty of room to turn around and useless in hilly areas.interior cheap looking if use every day for work will cost a lot.i change tyres and brake pads, rotors thee times a year where my second van is a transit only need to change once a year for same amount kms

Gearbox gone at 60,000 miles back to a ford me thinks noisy van disappointed if this vehicle is going to cost a fortune to keep on the road only had 3 months dealer says it is common fault with Renault gearboxes so buyers beware will be bogging back to a transit cheaper to repair and more reliable.

Have this reno under our motorhome and yes we find reversing up a hill hopeless. The clutch releases with a scary bang. It's great on the hyway heaps of power at 100 klm/ hr. The gearbox now at 20 thousand k has a clack between 2nd and 3rd gears up and down speeds. Renault said it was a noisy bearing on the tailshaft and apparently replaced it at 6 thousand k... The noise is still there and at the twelve month service they thought they could hear a noise.

I bought two Renault Master one mid wheel base one long wheel base in June 2015 have already done a gearbox under warranty a manifold at my expense having problems with software and have done another manifold under warranty have done 70000 kilometres in one van and 200000 kilometres in the other I think when I come to replace these vehicles I'll go back to Volkswagen Crafter after winning best van 2017 award

Totaly happy with master lwb. I am courier & have owned & driven 160k in 2.5 years, Manual gears, Good changes had no trouble at all until hot & humid qld took its toll on fan motor. Renault southport replaced & lent van for 2 days totaly free of charge. It would seem many of you have gearbox problems but mine perfect, Ave 8.6 per 100k every tank & 9.6 with a/c on. Most comfortable seat & cruises effortless on m1 @ 100/110kph. Service every 30k uses 1/2 ltr oil between. 80k new pads due now for 2nd set.
Very very good van & enormous inside. Merc was 1st choice but another $25k so think a bargain for money & extras as standard

Loved the look and way the van drives but the gearbox has died at 75,000 km. Still not fixed after 3 weeks but thankfully still under warranty. Looks like the 75k mark is when lots of people start to have trouble with the gearbox. Only got 6mths left on the warranty so not looking forward to an 8k rebuild if it does it again. Help from dealers and Renault Australia was poor. Looks like a return to the merc sprinter. Dealer said they have 5 vans in the shop at the moment with similar issues. Renault need to look at providing loan vehicles when under warranty.

I bought a new Renault master dci 100 in 2012 medium wheel base from main dealer in limerick city milage at present 50 000 klms .only myself drives it van is very well looked and always serviced on time my problem is if fault happens they always seem to put something down to wear and tear and bill me for it with such small milage I cant see why I have had lots of new vans over the years and with 5 year warranty on vans this is a joke. cant get customer services on phone to complain 5 year warranty is only a sales plot Renault are a complete rip off and treat customers like rubbish so my advise is run away from Renault they only rip u off if u want good commercial transport look at any other vans Renault are your worst night mare

If you are looking to buy this sort of van please think a lot. As me and 15 other people we got the contract and we all have bought this van. And everyone has some issues with this van. Don't buy if you are thinking it's cheaper than others. But truth is better pay more rather than feel cheated later.. The issue with this van is poor quality doors, not a great van to drive, poor suspension, in my van many parts were missing. Better check if you still buying this van that everything is working..good luck