Wish I had looked into this a long time ago but will be leaving now.
Compared suppliers recently as our bills kept feeling high and found Clicks offered rates 4 cents lower than when we started with them in 2015....
Our rates have nearly doubled since then.
They are being bumped up quite often so it's not noticed and you don't feel the need to look elsewhere but over time it amounts to a lot of cash in their pockets rather than mine. So beware and watch those rates as they will be nowhere near what you are promised at the beginning.
It's a shame customer loyalty and longevity are punished rather than rewarded.
Can't comment on customer service as I haven't needed to contact them so rating I have marked as neutral.

We moved from NSW to Queensland and continued with Click Energy as we found them easy to deal with and loved the monthly bill.
The only issue was getting our old account closed and the meter read. This is now resolved and the new connection in Queensland went through without a hitch.
The only disappointment is they can't offer a gas service.

Phone inquiry was answered in a timely manner re electricity rebate for concession holder. Very polite, informative and easy to Understand. This should come into effect on my next account

Transferred from another company and found click energy to be much cheaper and transfer was without fuss. Thank you to ACN who introduced us to click energy and steered us in the right direction as every dollar saved is worthwhile.

When we moved house they made it easy for us. Great knowledge and help you descide and explain why that product/ plan is good for you. So it makes sense. After a few bills I called again we got even a better feed in tarrif which suited our house.

I am a long term customer and only have electricity
I dont understand the question
I have no problem power seem to be on most of the time there are no disturbance

Never had any issues what so ever. It was quick and easy to set up and also when I needed to disconnect I was amazed at how easy it was and the service is just great.

I have been Click customer since 3 years . I am using Electricity and Gas connection with Solar panels . My both bills are very less compared to my previous energy retailers I have dealt with . They are very competitive and easy to deal with

I am a new customer. The calls with customer support has been good and also the service has been prompt. The reps can be a little more sharp and concise but otherwise all good. Will see how it goes moving forward.

Recently installed solar panels, click energy organized smart meter installation that was completed within short time. Call center agent helped to solve the bill issue. Great communication. No dropout experienced since installation.

electricity and gas through 50 up club, good rates and a bonus $50 for referring a family member....cannot rate then more highly so far...and the bonus was back dated...extra plus service

was very simple, easy and informative to Click. Support was great with good flow of progress and information. Easy to set up online account that appears okay to use. Hope the pricing reflects the experience. Thank You

Paying my gas bill from electricity credit which Click employee did manually but friendly no problem at all I was very happy customer service provided on that phone call may to energy provider Click

IWe have been with Click for meany years and I cannot fault their service or pricing. Recently I found that I was entitled to A Qld Gov seniors discount on electricity. I cantacted Click on three separate occasions and each time I was told to apply in a different way. The last time worked and my application to the Qld Gov has been lodged very promptly. I feel that training on these Government discounts to the call centre staff should be revisited or these unusual requests are transferred to an expert. I am very happy with Click staff and my service.

We were setup with the hibiscus solar plan and had a very smooth process, the staff were friendly and experienced with setting up the referral deal.
Cheers for the service Click Energy.

I had electric power installed. Received my first bill this week, I contacted Click agent regarding pensioner rebate. Agent took my pension card details and will advise me when necessary confirmation obtained
from social welfare. Agent also gave me an excellent explanation regarding payment of bill which
I like. Cannot recall exactly how long set-up took. I would say almost immediately after contract ? advised.
No problems with power drop outs.
Am very satisfied with first bill

Installation of power on time personal and professional best result I have had with a business, click energy has a great team of individuals who have been trained to be the best team players in the energy sector.

Electricity connection is still in the transfer process. Verbal and written explanations were given as required along the way. Final connection to Click will occur in 6-8 weeks. I am so far very happy with what Click has offered so far.

I wanted a answer to a question on rebates as to my right to get a benefit as I am a pensioner as well as my wife, when is it paid.

I installed solar power last year and Click has been very helpful with my usage. For gas usage I also get a very good discount and with all the credits.
The best company I've experienced !