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jannahjaeger

jannahjaegerCentral Queensland, QLD

Finally something that helps!

published

After many different products from the vet, I found this product at Woolworths and thought I'd give it a try. I was surprised it helped my little mate so much.



Purchased in September 2021.

1 comment
Rufus & Coco
Rufus & C.Rufus & Coco

This is furrific! We're thrilled to be able to help your little mate!

Questions & Answers

Owen

Owenasked

Just wondering if the store upright on the container is important because I had mine fallen over in the cupboard for a while



No answers
CAROLLLL

CAROLLLLasked

Even though I tell my mum not to and that she should buy a new one, my mum insists on using a 4-months expired bottle on my sister's cat's ear. Could you tell me what happens when the ear-and-wound-care stuff expires so I have more reasons to convince my mum to stop using expired stuff?

1 answer
Rufus & Coco
Rufus & C.Rufus & Coco

Hi Carol,

Thank you for your query regarding our Ear & Wound Care product.

This product has been registered with the Australian Pesticides and Veterinary Medicines Authority (APVMA), and at the time of registration the product is checked, tested and approved based on it's ingredients but also it's intended use, which can include the time frame of use i.e. expiry date. This particular product contains propylene glycol, malic acid, benzoic acid and salicylic acid which are considered safe and generally are quite mild, however when the product leaves it's expiry date it also leaves the parameters of the testing under the registration and so we can not be sure of the products results after this time and can not recommend it's continued use after this period.



We hope you find this information helpful.

Warm Regards,

Customer Service
Rufus & Coco
www.rufusandcoco.com.au

Cathy

Cathyasked

Can you use this product safely on a wound around cats eyes?

2 answers
Rufus & Coco
Rufus & C.Rufus & Coco

Hi Cathy,

Thank you for getting in touch with us.

We would strongly advice caution when applying product if very close to the eye area as the ingredients, though perfectly safe topically, may cause irritation if they were to actually get into your pet's eyes. For this reason we would not recommend use of this product close to the eye area.

Warm Regards,

The Customer Service Team
Rufus & Coco
www.rufusandcoco.com.au

Cathy
Cathy

Ok,thankyou

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