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66 questions from our users
Libbyasked
I have reclined my new Millenia SICT to rear facing but did not get the Isofix straps out first. Now I can't seem to un-recline it... any help?
1 answer
I'm not too sure. We had ours professionally installed. We've never removed it and bub is only 5 months so still in rearward facing. Maybe YouTube can provide some assistance?
sarahjbeeasked
Hi my toddler is above the shoulder mark when rear facing but when I sit her in the forward facing, she goes below the rear facing line. How should I measure when to turn the seat around? Thanks
1 answer
do you still have the padding in while rear-facing? if so remove that and you'll find that your toddler will go below the markers again.
Kellyasked
Can the strap with the clip receiver be lengthened (the shoulder strap clips into)?? I find it istoo short and quite difficult to clip into, especially if I cannot open my car door to the maximum.
1 answer
Edit
I had the same issue today after the car seat was installed by a certified installer. I came home to my husband and said it's not right and he proceeded to uninstall, then reinstall the car seat. Turns out the seat belt was put through incorrectly - above the crotch buckle when it should have been below. See step E. on page 33 of the 'seatbelt rearward facing' instruction booklet.
Sticksyasked
When in rear facing can you sit the seat up more vertical like it would be in ford facing? As my baby prefers to sit up straighter and is to short to be ford facing yet.
1 answer
Hi sticksy,
There is only one recline position on every rear facing seat made with Australian standards.
You must have the seat on full recline and in rear facing mode.
I suggest once you ensure the seat is set up for rear facing, you try to install at a more upright angle for your child.
Download an angle meter app. The angle can be anywhere from 40 - 50 degrees. 45 is preferred.
We have plenty of information over on our face book page if you would like to check it out.
Search Extended rear facing mums in the face book search bar.
:) Thanks for asking :)
Sallyasked
Has anyone use this car seat on a Virgin flight? While I understand the seat has been approved for airline use, Virgin also require the seat to not exceed a width of 40.6cm (16 inches).
1 answer
My seat was specifically bolted thru to the boot of the car to make it comply, so no planes do not have room or places for this kind of seat to be inserted, all planes i have been on only have the across waist no other additions, so you can make the brace position if required
Markasked
Does a Britax Safe-n-Sound Millenia fit in a 2007 Holden Astra??
2 answers
Sure will. Depending on if it's a hatch or sedan you may require a tether strap extension for hatch or wagons? Otherwise it's a fairly straightforward installing otherwise if your not confident in fitting seat yourself I highly recommend you take it to an installer and pay the $50 install fee.hope this helps
Check with the person who services your car or your states car service people ie RACQ in Qld they know what fots and any additional belts etc needed and have them fit it for you so any issues can be resulved by them
EmHarveyasked
Has anyone travelled with this car seat overseas/within Australia? Is it easy to carry around and does it fit in the britax car seat bag?
1 answer
Support C.Britax Safe-n-Sound
Hi EmHarvey,
Thanks for your question.
A perfect example of an aircraft compatible seat for domestic use within their range of car seats is their Britax Safe-n-Sound Millenia™ - your hassle free travel companion! - See more at: https://www.britax.com.au/press-release/get-ready-for-take-off/#sthash.gw2qGCY6.dpuf
If parents are a little unsure or uncertain about travelling on a plane around Australia with a baby – Australian families can be full of confidence knowing that our products go above and beyond safety requirements both on the road and in the sky.
For more information on our Britax Travel Bag visit: https://www.britax.com.au/accessories/car-seat-travel-bag/
Please don't hesitate to call our friendly Customer Service Team on 1300 303 330 for more information regarding this.
Warm regards,
The Britax Team :)
Zoeasked
Is there a way to bring the buckle up a bit higher? I feel it is very low between baby's legs and so the straps are digging into her thighs/legs when we do the straps up??
4 answers
Yes there is a red clip/strap at the top of the seat behind the headrest that you can pull upwards and move bubs up higher into the seat . That way there is more room at the bottom for her legs
I also have had the same issue with my baby since day 1... The buckle feels too low and the thigh straps dig in so much that it leaves red marks on her thighs, even when loosened off a little. Feels like a design/manufacturing flaw, we will be contacting Britax to try and sort out or get a refund. Did you get any answers regarding this problem?
I agree. I've had the same problem since day 1 also. The harness clips dig into my sons thighs leaving red marks through his clothing.
The only way the strap can be made longer is by hooking it straight through the desired slot as opposed to it doubling back and making it too dhort. But obviously this is contrary to the instructions. Little advice Britax?
Al228asked
Is this seat compatiable in a mazda cx5?
2 answers
Support C.Britax Safe-n-Sound
Hi Al228,
Thanks for your question.
We recommend you visit your local baby store to fit the seat into your vehicle to ensure suitability.
If we can assist you with anything in the future please feel free to give us a call on 1300 303 330.
Warm regards, The Britax Team :)
We have it in our CX5, it's snug but it fits. It has to go behind the passenger seat as when it is fitted properly it takes up a fair bit of room so the passenger seat has to be fairly forward. Not sure if it can be fitted in middle as the seat in middle is small and raised?
Nicole Bellasked
Hi, can the top feather adjustment be shifted to the other side of the seat? If so, how? I'd like for it to be on the right of the seat (so the baby is behind the driver) rather than where it currently is on the left.
Thanks
Samantha Mawdsleyasked
Does this seat fit in a Ford Fiesta?
2 answers
It should however, it depends on how much of front seat space you can spare. Bear in mind the comfort of front seat passenger. You could also ask the shop assistant to give a demo. I bought from baby mode and they were kind enough to give a try in the car and see it for real. Hope this helps.
Cheers,
Support C.Britax Safe-n-Sound
Hi Samantha,
Thanks for your question.
We recommend you visit your local baby store to fit the seat into your vehicle to ensure suitability.
If we can assist you with anything in the future please feel free to give us a call on 1300 303 330.
Warm regards, The Britax Team :)
Girl30asked
I am wondering if anyone has taken the millenia to Europe? I am hoping to take mine to Italy. I am aware that this seat does not meet euro standards, however if the seat is able to be installed correctly, I would like to bring it along.
Thanks in advance.
1 answer
Support C.Britax Safe-n-Sound
Hi Girl30, thanks for your question. Many countries have laws for using child restraints and their standards differ from Australia. Laws vary from country to country and even state to state. Countries with strong laws are European countries, USA, Canada, Japan and South Africa. Many vehicles around the world are not yet fitted with a child restraint upper anchorage point or fitting thus to use an Australian seat an upper anchorage fitting needs to be installed. There will be no fittings in Taxis and most rental cars. In many developing countries there are no seat belts in which case a child restraint is of no use at all. Your child seat may be used in some countries like Europe, USA and Canada but you need to check with your rental car company or if you are buying a car check with your insurance company and local police. Many rental car companies do hire locally compliant child restraints in most of the above countries. Please feel free to give us a call on 1300 303 330 if you would like to discuss this with us in further detail. Kind regards, The Britax Team.
Samasked
Can anyone tell me what is height measurement for lower shoulder marker in Britax Millennia?
1 answer
Support C.Britax Safe-n-Sound
Hi Sam, thank you for your question. The measurement for the lowest height marker is 350mm. This is torso height so shoulder to bottom when sitting. Many thanks, The Britax Team :)
gbrownieasked
Has anyone fitted this seat in a Mazda CX-5? I want to know if you had to put in Centre seat or how far forward did the front seat need to go?
Thanks
5 answers
I can answer my own question for anyone wondering with a CX5
In rear facing baby mode it will only fit in the middle seat as it's too large and you need to push the driver or passenger seat too far forward (which is fine if you'll never have a passenger in front seat)
Not a huge issue that the seat needs to be in the middle I'm sure I'll curse it when waking a sleeping baby but we'll see when that time comes
Hi just wondering if you used the Isofix for the middle (I know there aren't isofix points in the middle seat but I was planning on using the inside points of both passenger seats). Does it fit ok in the middle?
Also, I have read that the middle location in the back seat is actually the safest position for a rear facing car seat. I guess this is to do with side impact.
Thanks
We only tested it in store
But we're told we'd have to use the traditional anchor points
It was an ok fit in the middle
Just annoying to have to jump into car to put baby in and buckle up safely
Samboasked
HI, I also own the britax Trufix and that seat has rigid isofix lock at the bottom and once clicked in, it's very stable. I found the millenia isn't as stable even when clicked into the isofix as it is a loose belt and still wobbles if you rock it when the green engagement sign is present. Is this normal?
1 answer
Support C.Britax Safe-n-Sound
Hi Sambo, thanks for your question. The ISOFIX fittings are different on these two products. The Millenia SICT is the flexible ISOFIX connectors however should be tight when the green indicators are showing. If you feel that these are not tight enough please feel free to give us a call on 1300 303 330 so we can discuss this with you and point you in the right direction. Kind regards, The Britax Team.
SKBCasked
What is the difference between the safe n sound Millenia & The Platinum Pro?
1 answer
Support C.Britax Safe-n-Sound
Hi SKBC, thanks for your question. The Millenia SICT & Platinum Pro are both superior seats. Britax Safe-n-Sound Platinum PRO™ our most advanced convertible car seat. The Platinum PRO™ is Britax Safe-n-Sound’s most advanced convertible car seat. Revolutionary dual layer head and torso Side Impact Cushion Technology (SICT™) minimises impact forces providing your child the ultimate side impact protection. Thermo5™ high performance fabric with Bamboo Charcoal means your child will travel in quality and comfort.
Britax Safe-n-Sound Millenia™, hassle free travel companion. Equipped with ISOFIX connectors to provide a simple, firm connection into a vehicle with ISOFIX anchorages. Side Impact Cushion Technology (SICT™) which provides a 180° layer of protection around your child’s head and Active Head Restraint (AHR™) that adjusts to protect your child as they grow. Thermo5™ high performance fabric with Bamboo Charcoal means your child will travel in quality and comfort. Additionally, the Millenia™ is capable of rear facing up to 2-3 years, features hassle free harness, infant safety cushion and helpful harness holders. Please feel free to give us a call on 1300 303 330 if you would like to discuss this with us in further detail. Kind regards, The Britax Team.
Denise Graceasked
Does Britax has an Accident Exchange Policy on this product (like Maxi-Cosi does)?
3 answers
I believe so :-)
Yes it sure does.
Support C.Britax Safe-n-Sound
Hi Denise, thanks for your question. Yes we do have a Crash Exchange program - https://www.britax.com.au/service-support/crash-exchange-program/ kind regards, The Britax Team.
Pew1981asked
Can you recline the seat once it's installed in rear facing it do you need to adjust recline before install ?
Thanks
2 answers
Yes you can its a bit more difficult just make sure you loosen the anchor strap first. :)
Hi Pew, I know this answer is a bit late, however I thought it was important to clarify. In rear facing mode, the seat must be put into the rear facing recline position (lowest recline position). That means that there is only one recline position that is possible when forward facing. Thanks
Colleenasked
Hi can I recline the seat when it's in forward position? Or do I red to install it and uninstall it?
1 answer
Support C.Britax Safe-n-Sound
Hi Colleen, thanks for your question. The Millenia SICT can be reclined, please refer to your instruction manual or feel free to give us a call on 1300 303 330 so we can discuss this with you in further detail. Kind regards, The Britax Team.
Jllllasked
Hi just wanting an opinion on the safety of this seat versus the platinum pro? This one fits much better in our car (we would struggle to fit the platinum) but I don't want to lose anything safety wise. Appreciate an answer from Britax direct if possible. Thank you
1 answer
Support C.Britax Safe-n-Sound
HI Jill. thanks for your question. The Millenia SICT & Platinum Pro are both superior seats. Britax Safe-n-Sound Platinum PRO™ our most advanced convertible car seat. The Platinum PRO™ is Britax Safe-n-Sound’s most advanced convertible car seat. Revolutionary dual layer head and torso Side Impact Cushion Technology (SICT™) minimises impact forces providing your child the ultimate side impact protection. Thermo5™ high performance fabric with Bamboo Charcoal means your child will travel in quality and comfort.
Britax Safe-n-Sound Millenia™, hassle free travel companion. Equipped with ISOFIX connectors to provide a simple, firm connection into a vehicle with ISOFIX anchorages. Side Impact Cushion Technology (SICT™) which provides a 180° layer of protection around your child’s head and Active Head Restraint (AHR™) that adjusts to protect your child as they grow. Thermo5™ high performance fabric with Bamboo Charcoal means your child will travel in quality and comfort. Additionally, the Millenia™ is capable of rear facing up to 2-3 years, features hassle free harness, infant safety cushion and helpful harness holders. Please feel free to give us a call on 1300 303 330 if you would like to discuss this with us in further detail. Kind regards, The Britax Team.
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