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Reviews

3.3

6 reviews
5
(2)
4
(1)
3
(1)
2
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1
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    HER

    HERAU

    • 8 reviews

    Damaged in transit

    published

    The bag didn't survive it's maiden voyage. The covering of the hinge caught and bent back. Airline denied liability. Samsonite refused to honour the warranty. Single use very expensive bag. Wouldn't buy Samsonite again.

    Scottycat

    ScottycatGreater Melbourne (Metropolitan), VIC

    • 2 reviews
    • 1 like

    Best suitcase I have had. Tough and light weight.

    published
    Morgaine

    MorgaineSydney

    • 3 reviews

    Large, light, but not very hardy

    published
    Suitcases

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    lai

    laiSydney

    • 3 reviews
    • 4 likes

    Plastic leg shaft snap, because air bubble inside when manufacturing.

    published

    Plastic leg shaft snap, because air bubble inside manufacturing defect.



    Rubbish product and rubbish company, I will never buy any smasonite, overpriced junk.
    Called customer service center, left message, but no reply, they just don't care, so long as marking is good there will be people buy it.

    Lynn

    LynnAdelaide

    • 3 reviews

    Didn't meet expectations

    published
    1 comment
    Lynn
    Lynn

    Purchased the case through Strandbags who arranged to replace it with a new one, without any problems. Thanks Strandbags

    Customer101

    Customer101Melbourne

    • 39 reviews
    • 1 like

    Only 2.9 kg for a 75 cm suitcase

    published

    My wife and I, bought one of these suitcases, each. The patented CURV material is very strong and is supposed to be used for making bullet proof vests. For a hard-case suitcase with a volume capacity of 93 litres, it is very light.

    We chose these instead of the Cosmolite, as we had read about the widespread problems with faulty zips in the Cosmolite range. Also, the Firelite range has a protection layer for the zip and is supposed to be water-proof if caught in the rain.

    The four wheels are very good, hardy in build quality and easy to roll. We have tested both suitcases in a trip across France for a month. They passed the test.

    2 comments
    Customer101
    Customer101

    Update June 2016. Our suitcases have been used during our holidays in Canada and USA for a month; and in China for 3 weeks; also in Thailand, Malaysia and Singapore for 3 weeks. Still in very good condition. Next trip is Japan for 2 weeks.

    Customer101
    Customer101

    Update July 2017. Both suitcases continue to perform very well. Have been overseas twice this year for our holidays.

    Questions & Answers

    Estelle K.

    Estelle K.asked

    Firelite

    How do you open the case

    No answers
    Estelle K.

    Estelle K.asked

    Firelite

    How do I open the case

    1 answer
    Scottycat
    Scottycat

    Are you kidding me with this question? What can’t you open?

    Jolly

    Jollyasked

    Firelite 81cm Spinner

    Does anyone has the review for samsonite orfeo 81cm?

    2 answers
    Scottycat
    Scottycat

    I had one and gave it to my daughter for local travel in a car. Nothing wrong with it, except many airline and check in counters would put 'heavy ' stickers on it even though it was less than 20kg. A train check-in at Montreal to Ottawa refused to take it on the carriage and it had to go in the baggage wagon. Maybe the burnt orange colour attracted the attention.

    Scottycat
    Scottycat

    I had one and gave it to my daughter for local travel in a car. Nothing wrong with it, except many airline and check in counters would put 'heavy ' stickers on it even though it was less than 20kg. A train check-in at Montreal to Ottawa refused to take it on the carriage and it had to go in the baggage wagon. Maybe the burnt orange colour attracted the attention.

    Get an answer from our members

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