I used to associate Samsonite with quality and practicality. Had a few of their suitcases over a decade. Decided to buy a new S'Cure DLX cabin case. What a disappointment! How on Earth could one sacrifice the iconic design to unsolicited products "upgrades".

After one use, the first day I used the product, it broke. Used it on a train to Switzerland from Paris - all other, much older, suitcases were fine.

Wasn't covered by warranty and told there was nothing Samsonite could do. Claimed it wasn't a manufacturing issue if part of the suitcase broke on the first day of use.

Horrible product - will never purchase from here again.

It beautifully designed and one of the best luggages i had. It has been really difficult to find a luggage that has great wheels that last so long. the casing is also strong despite it being very light.

My wife and I travel 4 to 6 months of the year generally covering 50 to 60 countries and at least a dozen to 20 airports, with out doubt the S Cure are the first to survive the beating between carriers, plane, ship, barge, bus, taxi, camel. They are virtually water proof, no zips to bust, great wheels (hauled for miles across numerous cobbled streets, bropped over the side of ships), the wheels just keep going. The contents always come out as I had put them in.

This is our second suitcase from Samsonite (the first one has been damaged during our abroad vacation last year). This one is light and strong, and in a combination with my favorite color (we took the Raspberry Sorbet color) makes it the right choice for me and my family. Definitely recommend it! I had no problems with it.

Have done 4 overseas trips with 2 Spinner suitcases. Although secure and rugged their durability is questionable. One of them the side latch has broken off. The pivot is made from plastic and not very strong. Both have worn out from bag handlers on the base where there are 5mm holes on a high point from rubbing and being put into the plane.

Contacted service centre and told the any third party damage was not covered by warranty on faulty manufacture. Considering the price of these cases I would consider other options first.

I had purchased a samsonite s'cure samsonite luggage in black coulour for my partner. My partner likes this luggage. I find it unusual that this luggage had no zipper and this luggage swivels around 360° without the hassle of pushing his samsonite s'cure spinner.

I had written a very negative review of Samsonite in regards to their customer service. Now I have retracted the negative review, by deleting it. Because finally Samsonite replaced my suitcase. So now i am very satisfied that I received a brand new suitcase. So once again i can have faith and trust in the Brand name of Samsonite. I have owned 3 other Samsonite bags in the past and have had no problems with them. In fact they were fantastic suitcases....

Purchased the largest one in red due to my old suitcase being broken by the airline. It works wonderfully, is super strong and lightweight. Would highly recommended purchasing this suitcase.

I bought this bag a couple of weeks ago and have done 3 overseas trips with it so far. I hate it. It doesn't steer well at all. It only works well of you pull it like an in-cabin bag. But try and manoeuvre it on all 4 wheels and you have to wrestle it around corers. Look elsewhere, I'm so disappointed.