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Samsung Galaxy Tab A 10.1" 4G (2019) 32GB
CorkyBlackwater
- 8 reviews
- Verified purchase
Great product
A very handy tablet, quick to respond, lots of great features, long battery life, durable metal case, very pleased with purchase as I have not owned one before, 2 year warranty and samsung reliability.
Purchased in September 2021 for $499.00.
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Questions & Answers
HAROLD O.asked
I recently, 10/01/2020, received a Samsung Galaxy Tab A 10.1 4G 32GB from Optus on a 3 year plan, I have been reasonably happy with it, except sometimes, (quite often) the screen becomes unresponsive, the only remedy is to reboot the machine. I have no idea who I should contact about this - Optus or Samsung? I can not seem to find an authorised Samsung Service Agent in my city, (Bundaberg, Q 4670) despite repeated searches, I would appreciate any help.
3 answers
If you updates from Samsung are coming through regularly I would take it back to Optus as they are the ones you got it from and tell them the tablet is faulty. They might try and tell you to talk to Samsung but in this instance I think you will find they are the people who shoudl dale with it. If they are reluctant mention The Ombudsman and see what they say. Rules off purchase state they are the first port off call as it is a new item. I might also add mine hasn't had this problem at least not yet and I've had it for a while.
Close any pages your not using, it only has 3gb ram. Clean your device of any deleted items, photos, video or documents. Hope this helps without going to Optus. Samsung has a help line . They are very good.
AdaSamsung
Hi Harold, would you be able to send us a private message to the link below so we can gather some further details?
https://messenger.com/t/samsungaustralia
Ada
Samsung AU
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