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RaySydney Surrounds, NSW
Good work
The Shower Repair Centre was less than half the cost of the other mob and far more sensible in their solution. Their "tradesperson" was polite, thorough and obviously very competent. A very satisfied customer
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KellerSydney
- 2 reviews
Don't Go Anywhere Else!!
Stewart was extremely knowledgeable in explaining the problem, dealt with it, was courteous, polite and left the ensuite perfectly clean. He was totally prepared for the job. A very professional operator.
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The reviewer stated that an incentive was offered for this review
Fantastic job, professional and efficient and prompt service .. And very clean finish!!!!
They solved a long term leaking shower problem.. after multiple attempts by other companies this one had an amazing result
The guy came on time and made sure the bathroom is spotless before he left .. very polite man
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Murray S.Sydney, NSW
Very happy.
Repair man was on time, polite. fast and efficient. He left the bathroom in absolutely spotless condition. I would be very happy to recommend the shower repair centre to anybody that requires their services .
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The reviewer stated that an incentive was offered for this review
Leaking shower repaired. No fuss nonissues
It was completed as agreed. All items discussed such as silicone colours It was completed with no fuss Or mess We are happy with the process from start to end
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The reviewer stated that an incentive was offered for this review
PhilSouth East Queensland, QLD
Trying to fix up our bathroom
I would never recommend this company to do any work in your bathroom.
This company stuffed up the work in the bathroom twice. Then overcharged us.
We requested a breakdown of costs and got no reply. They even charged us for the mirror that the technician broke.
Keep away from this company.
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Disgraceful service
Such a poor service experience. What was quoted on was not actually delivered, and they tried to say that I hadn't understood what the guy quoting had indicated was possible. I went with this service as I thought it was a one-stop-shop, able to do tiling, grouting and siliconing. Then said they couldn't do the grouting as it was the wrong type of grout, they couldn't do the silicone as it was on the glass (they could only do around the base), and in the end had to rip up the tiles as it couldn't be saved. Wasted 5 days having to be home for their services. Alex did an amazing job on my floor tiles, but I was expecting a lot more services to be provided for the amount I was paying for. Do not use this company.
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Unhappy CustomerSouth East Queensland, QLD
The 25 year guarantee means nothing
Two years after my leaking shower was resealed by TSRC and given a 25 year guarantee I had an insurance claim for another separate issue. During the claim process my insurer found that not only was the shower still leaking but most likely it had been leaking for the entire two years, and had caused major floor damage to my high set timber bathroom floor (under tiles).
I contacted The Shower Repair Centre and provided my insurers plumbers report and thermal images of water leaking from the shower.
We asked they inspect and rectify the damage und...Read more
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pr_spaSydney, NSW
shower repair
the shower repair job done on time . So professional doing great job. Nice and clean up after finishing work and friendly staff good .
leaking stop can fix it possibly. so perfect
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The reviewer stated that an incentive was offered for this review
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Patricia AbreuSouth East Queensland, QLD
- 6 reviews
Brisbane teams very polite, professional and cleaned up the mess afterwards.
Engaged with shower repair center I’m Brisbane to correct a mess left by another shower renovations company .they were ready to help, cleaned up afterwards, 2 teams visited my house to do 2 bathrooms; were very nice and polite, on time and upon my request came back to fix a couple of things that I brought to heir attention afterwards . Listened to all the details and fixed them promptly.
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SF
- 2 reviews
Appointment and words don't mean much
We made an appointment for 7:30 – 8:00 am to get a quote 10 days ahead, and confirmation was received one working day prior. At 7:45 on the day, someone called saying he has a job at a nearby suburb in the afternoon, asking us to change the appointment to afternoon, as the day has been arranged so we were unable to do so, he said he was at a suburb which is on the other side of Melbourne, it clearly indicates the appointment means nothing. When I contacted their office, I was told it was “one of our contractors”, and they didn’t know anything a...Read more
bout the issue, the staff said she would call me back “within 10 minutes” in regards to making an appointment with another person, that never happened. I then discovered, to date, 9 out of 14 Google reviews are 1 star and 8 out of 20 Product Review are 1 star, it’s obvious such ratings were given for a good reason.Similar opinion? Write a review on ieatwords.com.au!
EvaSydney, NSW
Very Happy Customer
Last month we used The Shower Repair Centre, Brookvale, NSW to reseal our shower enclosure which had a leak, resulting in water pooling on the shower floor. They were highly recommended by our Plumber, whose recommendations we value.
They were very professional and the staff they sent us did an excellent job. The grouting looks perfect and the entire shower enclosure looks great.
And most of all, no more leaks!!
My husband and I are very happy we used The Shower Repair Centre, Brookvale, NSW and would not hesitate using them in the future.
Eva
Double Bay NSW
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Waste of time and money - stay away from this tiling company
The shower repair centre was engaged by my strata manager last year to repair a leak to the balcony causing water stains to my ceiling. Ever since a tiler first came out, I have had nothing but issues with the poor quality of work, numerous site visits by many different sub-contractors to the shower repair centre, and an overall absolute waste of my time. They had to come out to my property 5 times over a period of 4 months to finally resolve the issue, and clean up their mess, though the grouting remains very inconsistent and skirting tiles we...Read more
re never cleaned properly. This company just sub contracts the work out to whoever they can, though there was 1 tiler who actually works for them who came in to clean up the mess as best he could. It really is just the luck of the draw if you get someone half decent. I would never trust them to touch another tile in my house, and highly advise against engaging this company for any work.Similar opinion? Write a review on ieatwords.com.au!
Watch out the 12 or 25 year warranty is false advertising
Had my shower sealed in 2012 went back to them in 2022 because my shower is leaking again and apparently the grout only holds a 2 year warranty. Its only the corners of the shower that is covered by the 12/25 year warranty.
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Leaking shower
Had the shower repair guys out to fix shower really happy with the work they have done great job guys would recommend you to family and friends thanks again shower repair guys
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KateSydney, NSW
Really helpful
Spoke to the team at The Shower Repair Centre, and they gave great advice and information. Had an issue with a leaking shower, no longer an issue, much appreciated and much relieved.
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Personal ReviewGold Coast
- Verified customer
Can I give no stars?
I had them waterproof tiles in my bathroom. 1 month later the leak is back. I had already confirmed it wasn't the pipes prior to the waterproofing.
I rang them to get them back to look at the issue. It just need some additional epoxy. No one turned up, no phone call. I called, they apologised, and I made another appointment. They were due to come again yesterday. Day before they rang and cancelled. I wish I had read the reviews above before using them. I cannot believe they have a best small business award. I think the people giving out the...Read more
se awards should actually visit these pages. I will again try and make another appointment and update this review accordingly. Unfortunately I am also a contractor and lose money everytime they cancel on me. They don't seem to consider this at all. Thanks Shower Repair Centre for causing other small business people the issues you wouldn't wish to happen to yourself.Similar opinion? Write a review on ieatwords.com.au!
TashMelbourne
- 20 reviews
They cancelled an hour before they were supposed to arrive THREE TIMES!
Don't bother with this company. They cancelled an hour before they were supposed to arrive 3 times. I've taken time off work, been as patient as I can be but this is ridiculous. I'm not sure how they are still in business after reading all their bad reviews. Probably because they hound you on the phone until they get in contact (then don't show up)
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HeidiSydney
Worst service I have ever experienced. I would discourage anyone from using The Shower Repair Centre
Categorically the worst service I have ever experienced. The Shower Repair Centre has been unprofessional and disorganised. A job was that was supposed to take 3-5 days has taken 6 weeks and is still NOT complete, and I have not been given a timeframe for completion.
I would strongly discourage anyone from using The Shower Repair Centre and if I could give no stars, I would.
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AngieMelbourne
- 2 reviews
- 1 like
Great work!
The service provided by The Shower Repair Centre was excellent. From quoting to the commencement of the job, staff were professional and helpful.
David explained the work to be done in our ensuite in detail and completed the job so well that we requested him to give us a quote on another bathroom and booked him to complete that as well.
We are grateful for your expertise. Our bathrooms look fantastic!
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