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35 questions from our users
Marina obasked
Can the pram part of the buggy be tuck apart to b washed in the washing machine on hand wash setting???? I hand washed it wit a cloth nd washing powder but it's seems to have left white stains
No answers
Courtney L.asked
Why wont the hood on my pram stay clipped on one side it keeps popping off?
No answers
Rohan S.asked
Can you get a snack tray for the pioneer. I can not find one anywhere.
No answers
Daniel G.asked
Does anyone no if a tandom seat for a wave can be used as main seat or if there are adapters to be able to as have a wave with car seat carry cot which is fine can fit both them but the main seat says tandom seat on it and carnt get it to fit in the place it only fits in tandom position thanks in advance
No answers
Dee B.asked
Can anyone tell me how to tighten the harness, for the life of me I can’t do it. Thank you
No answers
Chloeasked
can you purchase replacement parts for a 2016 or 2017 Silvercross Pioneer pram?
No answers
Taylerasked
Has anyone encountered any issues with their back wheels being shaky when pushing the coast pram?
No answers
courtney d.asked
Hi can I use a pioneer carrycot for a double wave ?
David H.asked
Is the pram suitable for newborns? Or do you have to have bassinet attachment?
1 answer
Carry cot that comes with it is suitable for newborns but the pram seat is for 6 month +
Emma J.asked
Sarah M.asked
Does a wave carry cot fit on the attachments for a pioneer pram frame?
No answers
Aoife K.asked
Hi all, does anyone know how I can adjust the cup holder so it goes on the right hand side of the pram? It's assembled so it clicks on the outer side of the left of the buggy. If I put it on the right, it'll be hanging in over the baby. It seems screwed tight and unadjustable but the instructions say it can go either side..
Leanneasked
Are there any attachments so I can use bassinet and seat at the same time
No answers
Emmaasked
Hi, I have the silver cross wave and I've finding the shoulder straps on the chair very tight on my 13month old. It's a real struggle to get it clipped in. He isn't big for his age, if anything he is a little small. All the straps have no more adjustment on this as far as I can see from the front. Has anyone found this? Or am I missing something?
7 answers
I have the same trouble Emma. I'm in London. My little one is also 13 months and the straps are now too short for him. We've another one on the way in 4 weeks and especially got this so we could use it as a double. But we can't if we can't strap our son in safely
I saw someone on the John Lewis website with the same issue and had spoken to Silvercross and awaited additional straps (or something of the the sort). So I’m researching that now and gonna ring them tomorrow to double check they offer this.
Same problem. The straps are very tight. Hope silvercross will do something to solve this problem...
Maddison Basked
Hi, does anyone know if the Silver Cross Pioneer hood and apron set will fit on the Silver Cross Wave? Thanks.
No answers
Mel Hasked
I'm having trouble moving the shoulder straps higher on the new pioneer limited edition. I'm trying to pull the straps through from the front to the back but they don't fit with the buckles. Any tips?
2 answers
I find the same thing! I also find that my 16 month old son slouches terribly when in the pram. The straps seem strange to me. I was loving the pram but now I’m getting more annoyed with these straps!
Same problem! It’s so difficult and it feels like we’re going to snap the plastic bits. Any tips, Silver Cross? There aren’t any videos to help?
Bryony Tasked
Can the silver cross pioneer convert into a double with the seat and attachments from the wave?
Carlyasked
Is the removable material okay to wash in the washing machine?
No answers
Loopsasked
Does anyone know how to remove the back wheels from the pram?
No answers
Ashleigh Sasked
Hello, Can the silver cross pioneer be transformed to a double pram with a bassinet and seat at the same time?
No answers
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