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2 questions from our users

Sue M.

Sue M.asked

Medium Double

Can the foam layers be put out in the sun, to get rid of the smell?
Is there anything else I can do, as the mattress makes my very sensitive daughter itchy.

4 answers
GeorgiaC
GeorgiaC

The foam layers are removable, so yes air them in the sun, the smell will go. I also washed my new mattress cover and put that on before the sheets. I aired my mattress for several days before I slept in it with the windows wide open and the smell went.
I am extremely sensitive to smells.

Sleeping Duck
Sleeping D.Sleeping Duck

Hi Sue,

Thanks for your query!



To help dissipate the smell in the foams, this can definitely be aired outside. However we would recommend avoiding direct sunlight as it can cause discolouration in the foams.

As Georgia mentioned, we would also recommend keeping the window open, as well as washing the mattress cover and sheets as it is common for the smell to linger.

If you're still experiencing trouble with the smell after a few weeks, please be sure to get in touch with our team at [email protected] or 1800 667 196.

Kind Regards,
Team Sleeping Duck



Sue M.
Sue M.

Thank you, I have put the foam outside and it seems to have helped. If it has been in the sun for awhile, will it damage the foam? When putting it back does the thinner layer go on top, not sure which way it was before?

Colin

Colinasked

Medium Double

what is the weight of the medium double-double? Am using a Domino mattress which has ridged in the centre, my back is sore when I first get out of bed and, although only 24 cm thick, is virtually too heavy for even my wife and I can manage to change the bed or rotate it. We are both 80 yr-old & I have a dicky heart. How does sleeping duck compare in this area?

1 answer
Sleeping Duck
Sleeping D.Sleeping Duck

Hi Colin,

Thank you for asking!

Our double mattress is approximately 42kg heavy and 31cm thick. Unfortunately we're not familiar with a Domino mattress, and can't provide a comparison.

We would recommend getting in touch with us directly via email at [email protected] should you have any other questions we can help with.

Kind Regards,
Team Sleeping Duck

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