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Reviewer Photos & Videos
PM128
- 4 reviews
- Medium Double
- Verified purchase
Worst Experience with Sleeping Duck
I was initially told that my order will arrive within 10 days, however after 10 days of wait, sleeping duck called me to tell that it could take another 3-6 weeks to arrive with very messy/sloopy answer. She couldn't even confirm what tracking order was against my dispatched order. Eventually, I've to cancel my order. Let's see how long it takes to get it reimburshed. Worst customer service experience ever !!!
Purchased in January 2021 at Sleeping Duck for A$1,149.00.
1 comment
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I shouldn't have waited So long!
Few butterflies before product arrived but even after the first night I was satisfied.. Each night pain from shoulders and hips bursitis was easing off and I am sleeping much more deeply.. Any doubts I had about the mattress keeping it's shape are totally unfounded. I enjoy going to sleep now.
Purchased in November 2021 for A$1,100.00.
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Peter MckeddieGreater Melbourne (Inner), VIC
- 2 reviews
76 years old and best sleeps ever
At 76 years of age have slept on many mattresses over the years but nothing compares to the comfort and support of Sleeping Duck.I love this bed and would sleep on nothing else.
Purchased in October 2021 at Manufacturer for A$1,200.00.
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Find out how Sleeping Duck Mattress Medium Double compares to other Mattresses
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LoujoySydney, NSW
- 4 reviews
Best mattress I have ever slept on
Fantastic mattress. It feels so soft yet it very supportive. I have two teenagers who sometimes will come in and watch a movie with me. No movement or rolling towards the centre because of their weight. It hasn’t sagged at all.
I have experienced vast improvement in the quality of my sleep.
Sleeping Duck’s customer service is exceptional.
Purchased in December 2021.
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luke h.Greater Melbourne (Inner), VIC
- 2 reviews
Best mattress I've owned, great value for money.
Have only had this mattress for a couple of month's but have had noticeably better sleep and uninterrupted sleep. Very comfortable but not too soft, quite happy with the breathability over my old memory foam tempur mattress. Would definitely recommend.
Purchased in November 2021.
1 comment
Sleeping D.Sleeping Duck
Hi Luke,
Thanks you for taking the time to share your feedback. ... Read more
We're so glad to hear that you're getting along swimmingly with your new Sleeping Duck mattress! The Duck will allow more breathability due to the hybrid design of the foams and springs. The foams are also expanded using pressure rather than chemicals making it 8x more breathable than any other foam. Kind Regards, Team Sleeping DuckSimilar opinion? Write a review on ieatwords.com.au!
- Medium Double
- Verified purchase
It's all about the comfort!
I was very impressed with the communication regarding delivery of my Sleeping Duck mattress and pillow. It was a bit tricky because I hadn't moved into my new house so was trying to co-ordinate delivery with tradie attendance. The young lady was wonderful, and surprisingly delivered the three packages herself even though the mattress and base were very weighty. 10 out of 10 for that. I have finally got the bedroom looking gorgeous so have started sleeping on my Sleeping Duck and am absolutely loving it! The comfort and support is great, an...Read more
d with these hot summer nights the mattress seems to breathe and never heats up. My sleep has improved out of sight and I don't seem to have the stiffness I used to have when getting up every morning. 10 out of 10 again! I would recommend Sleeping Duck as the best bed I have ever slept in!Purchased in November 2021 for A$1,600.00.
1 comment
Sleeping D.Sleeping Duck
Hi Annie,
Thank you for sharing your thoughts and experience with us.... Read more
We do try our best to provide to communicate with our customers to the best of our abilities, so we're very glad to hear that it hasn't gone unnoticed. We're thrilled to hear that the delivery went well, and that your bedroom is looking so wonderful! The Duck is definitely here to support you and make you very comfortable. It's fantastic that your sleep has improved, without the need to get up during the night. Due to the combination of pocket springs and pressure expanded foam which are 8x more breathable than latex and memory foam, the mattress can be quite cooling. We really do appreciate your support and recommendations. Kind Regards, Team Sleeping DuckSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Sleeping Duck
Matt KGreater Melbourne (Outer), VIC
Loving this mattress!
Would recommend this mattress very highly! It’s super comfortable and feels very well made. I’ve had lower back issues and feel that this has been very supportive. Also Sleeping Duck’s customer service was awesome.
Purchased in November 2021 for A$1,099.00.
1 comment
Sleeping D.Sleeping Duck
Hi Matt,
Thanks so much for the lovely review. ... Read more
We're pleased to hear that made the choice in taking the leap in purchasing the Duck, and that your lower back issues have now improved. The 5 zoned pocket springs, alongside the firmness foam will offer you great support so you can sleep wonderfully comfortable. Kind Regards, Team Sleeping DuckSimilar opinion? Write a review on ieatwords.com.au!
Di T.Sydney, NSW
- Medium Double
- Verified purchase
My mattress exceeded expectations.
Every time I get into bed, I'm surprised and so pleased with how soft and comfortable the bed is.
I find when I'm laying on my back, each part of my spine is supported. My sleep is a whole lot better too since getting the mattress and base. I used to wake up several times a night and now, tend to sleep all the way through. I believe the mattress to be very durable. It has held its shape and firmness and continues to do so. I love it so much. It's the best investment I've made!
Purchased in November 2021.
1 comment
Sleeping D.Sleeping Duck
Hi Di,
Thanks so much for writing us a great review.... Read more
Through extensive research and development we’ve created a mattress that provides the perfect amount of support, softness and comfort allowing you to sleep solidly throughout the night. We understand purchasing a new mattress is a long-term investment, and we're definitely serious about ensuring our mattress stands the test of time. To simulate 10 years of use, our entire mattress and individual components are put through a series of compression tests to ensure it maintains height and resilience. Our 10 year warranty is how we can back this up :) If there is anything we can do to help you further, don't hesitate to get in touch with our team. Kind Regards, Team Sleeping DuckSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
EmmaHobart, TAS
- 12 reviews
- Medium Double
- Verified purchase
Good, but with caveats.
I'm youngish but I have joint problems due to a genetic condition and I'm a side sleeper, so I knew I wanted a soft mattress. I'm actually housebound with illness, so I also wanted to avoid, if possible, traipsing around bricks-and-mortar stores trying mattress after mattress and dealing with over-eager salespeople who really want me to spend 50% more than I'd budgeted for. For this reason I decided to try an online option first.
This was a huge purchase for me, so I did plenty of research and thought about it very carefully before buying. I'v...Read more
e been sleeping on it for almost 12 months. Ultimately I'm satisfied with my purchase, but there are pros and cons. I just want to add that this review is not incentivised in any way. I think there was a promo for a while where you got $20 cashback for a review, which is partly why there are so many. They weren't offering anything like that when I purchased my mattress. I also don't think the many positive reviews here are fake as some have suggested. The incentive that seems to have been offered at one time was for positive OR negative reviews, and I do believe that most people are happy with their Sleeping Duck mattresses. CONS: *There are only two comfort options, Medium and Firm. Other leading mattress brands offer several options, from Super Firm to Ultra Plush. I think the assumption is that most customers prefer a firm mattress, but that's quite outdated. For many people a softer mattress is recommended, and it should be an option.Purchased in January 2021 for A$999.00.
2 comments
Sleeping D.Sleeping Duck
Hi Emma,
Thank you so much for taking the time out to share your feedback with us.... Read more
We're sorry to hear that you've had some trouble in getting comfortable. It would be amazing for us to further understand your concerns as we have had a few changes to our mattresses over the years. You mentioned latex/memory foam, which we haven't used in almost 2 years. We would love to know which version you have and how we can improve. Our team would love to discuss these issues with you so we can hopefully find a solution to get you the best quality of sleep possible. If you'd like to discuss, please send us a message with your order details through Product Review. Alternatively, you can get in touch at [email protected] or 1800 667 196. Looking forward to hearing from you! Kind Regards, Team Sleeping Duck.Thanks for the message, Sleeping Duck. I did make an error in my review - I've been sleeping on the mattress for almost 24 months, not 12. I'll correct it.
I did have a black piece which Sleeping Duc... Read more
k referred to as a "4cm high Latex/Memory Foam piece" in my correspondence with the company, and another piece referred to as the "6cm firmness foam." The black piece is the piece I ultimately removed altogether, and I now have two pieces of "firmness foam" in my mattress.Similar opinion? Write a review on ieatwords.com.au!
Find out how Sleeping Duck Mattress Medium Double compares to other Mattresses
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Pam JSydney, NSW
Excellent
The whole process of purchasing,delivery and installation was very easy. We both find the mattress very comfortable !! The matress has kept its shape and I can sleep all the way to the edge as it doesn't sag.
Purchased in October 2021.
1 comment
Sleeping D.Sleeping Duck
Hi Pam,
Thank you so much for sharing your thoughts and experience with us.... Read more
We are striving to ensure that everyone has a breezy and positive experience with Sleeping Duck, and we're happy to hear that you're pleased with the outcome! We've made sure to reinforce the edges so you can sleep to the very edge of the mattress without feeling like you're going to fall off. More space for better sleep! Kind Regards, Team Sleeping DuckSimilar opinion? Write a review on ieatwords.com.au!
Very affordable and perfect
sleeping duck mattress is an affordable luxurious memory foam mattress from the respected online bedding brand with very quality. The mattress contains multiple, high-quality layers of memory foam in additional to an organic cotton cover. They have two comfort levels as well, including medium firm and extra firm.
Purchased in May 2021.
1 comment
Sleeping D.Sleeping Duck
Hi Davis,
Thanks for taking the time to leave us a review! ... Read more
Just thought I'd let you know that our mattress doesn't contain any memory foam, it's actually our very own Hyper-adaptive foam. Our Hyper-adaptive foam is expanded with pressure and not chemicals which makes it 8 times more breathable than other foams on the market. The top cover on our mattress is also Bamboo! This is to provide maximum breathability, as well as containing natural anti-microbial properties that keep it fresher for longer. If there's anything else our team can assist you with throughout the process, please don't hesitate to get in touch and let us know. Happy Sleeping, Team Sleeping Duck :)Similar opinion? Write a review on ieatwords.com.au!
Rob ValentineHobart, TAS
I simply sleep!
I simply sleep! I am not disturbed through any fault of the mattress. The cats are another matter but, for the sake of domestic harmony, we will not go there! Suffice to say, the length of sleep could be better! :)
Purchased in September 2021 for A$1,099.00.
1 comment
Sleeping D.Sleeping Duck
Hi Rob,
Thanks so much for the great review!... Read more
Ah yes, good quality sleep. It's a fantastic thing when you're able to shut your eyes and actually wake up the next morning feeling well rested isn't it? Even though our team can't help too much in the category of domestic take-over, if there's anything we can actually do to help please let us know. Kindest Regards, Team Sleeping Duck :)Similar opinion? Write a review on ieatwords.com.au!
Nathan Scott Southwest, VIC
waited years for this mattress
best support ever,having the best night sleep in years,no more aches and pain waking up with stiff necks and aching body mattress has maintained it shape and support.Best ever mattress.
Purchased in August 2021 for A$1,000.00.
1 comment
Sleeping D.Sleeping Duck
Hi Nathan,
Thanks for the wonderful review. ... Read more
Hearing that you're having such a positive experience is the best thing we could hope for! Quality of sleep is incredibly important and we're glad to hear that you're now sleeping comfortably. We wish you many happy sleeps ahead and hope to hear from you if there's anything else we can do to help. Kindest Regards, Team Sleeping Duck :)Similar opinion? Write a review on ieatwords.com.au!
Janet MGreater Melbourne (Outer), VIC
Comfort Plus!!
Was reluctant at first to buy online, but now forever grateful that I did. I find the mattress soo comfy and I wake up now without back pain. Mattress is very supportive and comes highly recommended by me.
Purchased in September 2021 for A$1,599.00.
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Superb - best ever
We are sleeping much better due to our mattress relieving the pressure on hip and shoulder joints so not kept awake by aches. Very supportive and extremely comfortable, no loss of shape. Fantastic mattress, highly recommended.
Similar opinion? Write a review on ieatwords.com.au!
Find out how Sleeping Duck Mattress Medium Double compares to other Mattresses
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Oh what a feeling!
It has been wonderful to have such a comfy mattress, little partner disturbance,(yes!) supportive moulding around all my pointy bits, yet firm enough to stop backache. The Best Buy ever!
Purchased in August 2021 at Online.
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Anita G.Peel, WA
- Medium Double
- Verified purchase
Best mattress ever
Its like sleeping on a cloud. I have a medical condition and I now get a good nights sleep. Its maintained its shape and firmness. I would recommend to anyone
Purchased in July 2021 at Sleeping Duck Melbourne for A$1,499.00.
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Sleeping Duck
RozGreater Melbourne (Metropolitan), VIC
- 2 reviews
I love it . very comfhy
I find the mattress very comfortable and I am sleeping much
better. I find the mattress keeps its shape and I love I don't slip off the edge, . was wondering if I have to roatate the mattress
Purchased in July 2021 at The Sleeping Giant for A$1,099.00.
1 comment
Sleeping D.Sleeping Duck
Hi Roz,
Thanks for taking the time to leave us a review.... Read more
That's so great to hear that your Duck is providing you with such a comfortable sleep and that you're feeling so well supported! Rotating your mattress is super important. We recommend rotating your mattress once a month for the first 4-6 months, and then just a few times a year from then on. Please get in touch if there is anything we can do to help you. Kindest Regards, Team Sleeping Duck :)Similar opinion? Write a review on ieatwords.com.au!
Steve PerrySouth East Queensland, QLD
- Medium Double
- Verified purchase
Sleeping Bliss
Fantastic mattress, it's been literally years since I've had a really good night's sleep!
I highly recommend purchasing this mattress from Sleeping Duck for great comfort, support and a good night's sleep!
Purchased in July 2021 for A$1,099.00.
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Kerry PetitSouth East Queensland, QLD
- 2 reviews
Such A Comfortable Nights Sleep
Cannot believe that we are actually getting a good nights sleep. The mattress has not lost any of its shape at all. Use to suffer from back pain each morning however I now wake up feeling refreshed.
Purchased in July 2021 at The Sleeping Duck On Line Store for A$1,000.00.
Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Sue M.asked
Can the foam layers be put out in the sun, to get rid of the smell?
Is there anything else I can do, as the mattress makes my very sensitive daughter itchy.
4 answers
The foam layers are removable, so yes air them in the sun, the smell will go. I also washed my new mattress cover and put that on before the sheets. I aired my mattress for several days before I slept in it with the windows wide open and the smell went.
I am extremely sensitive to smells.
Sleeping D.Sleeping Duck
Hi Sue,
Thanks for your query!
To help dissipate the smell in the foams, this can definitely be aired outside. However we would recommend avoiding direct sunlight as it can cause discolouration in the foams.
As Georgia mentioned, we would also recommend keeping the window open, as well as washing the mattress cover and sheets as it is common for the smell to linger.
If you're still experiencing trouble with the smell after a few weeks, please be sure to get in touch with our team at [email protected] or 1800 667 196.
Kind Regards,
Team Sleeping Duck
Thank you, I have put the foam outside and it seems to have helped. If it has been in the sun for awhile, will it damage the foam? When putting it back does the thinner layer go on top, not sure which way it was before?
Colinasked
what is the weight of the medium double-double? Am using a Domino mattress which has ridged in the centre, my back is sore when I first get out of bed and, although only 24 cm thick, is virtually too heavy for even my wife and I can manage to change the bed or rotate it. We are both 80 yr-old & I have a dicky heart. How does sleeping duck compare in this area?
1 answer
Sleeping D.Sleeping Duck
Hi Colin,
Thank you for asking!
Our double mattress is approximately 42kg heavy and 31cm thick. Unfortunately we're not familiar with a Domino mattress, and can't provide a comparison.
We would recommend getting in touch with us directly via email at [email protected] should you have any other questions we can help with.
Kind Regards,
Team Sleeping Duck
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Sleeping D.Sleeping Duck
Hi PM128,
Thanks for taking the time to provide us with your feedback.... Read more
We're sorry that you didn't have a good experience with your delivery. We are currently experiencing a backlog on deliveries, as our demand has gone through the roof after being rated Australia's top mattress by CHOICE for a second year in a row. We sincerely apologise for the delay you experienced. We're sorry it didn't work out with Sleeping Duck, but we wish you the best of luck. King regards, Team Sleeping Duck