- STH600X
- Verified purchase
Doesn't do anything useful. Avoid.
I have this rangehood as part of the kitchen outfit for a new apartment. It is beyond useless, it can't suction water vapors or oil vapors (ours is ducted). I've had my fire alarm triggered twice cooking bacon because the oil would accumulate in the kitchen and triggered the fire alarm. It's a shame as the whole kitchen was fitted with Smeg and this is the only one disappointing unit out of the whole lot.
1 comment
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Jay CMelbourne
- 15 reviews
Noisy and suction is poor
Thought to upgrade at the builder’s color apppointment and paid extra but this rangehood is very noisy and the suction is next to nil until on full speed where the noise increases too much. There is also this vibrating noise which is really annoying.
Won’t go with this brand again
4 comments
Steve C.Smeg
Dear Jay, I am the National l Service Manager for Smeg and I would like to assist with this problem, could you please email me direct at [email protected] with your address and contact details.... Read more
Once I have this information I will be in a position to ascertain what to do to fix these problems. Regards, Steve Cullen
Thanks Steve. I have raised this issue with Burbank who’s the builder of our house yesterday during 3 monthly maintenance inspection. Would you like me to wait for them to come back with a solution or... Read more
would you still want me to forward you details? I just don’t want to confuse anyone. Please let me know.Steve C.Smeg
Dear Jay, I would not mind if you wanted us to come and also inspect the appliance, I will wait till you email me direct. Regards Steve
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Questions & Answers
Cam Hasked
I have an STH600X which has just died after 3.5 years in a new apartment.
I had to call the fire brigade as we did not know where the smoke was coming from. It was the small black box, which I think is the motor for the fan that was melting....
Is there a problem with this model?? In a 12 apartment building, 3 of these rangehoods have now failed, one of them twice.
I'm told by the Smeg repairer that the part is $680 with an entire new unit being $640. Not happy!
Any advice would be appreciated.
Thanks
Cam
2 answers
Its a crap model and dont depend on the guy who is answering here on SMEGs behalf. Does. It respond to emails. My advice chuck it in the bin and leave your review accordingly
Lesley R.Smeg
Hi Cam - thank you for your review. It is indeed unfortunate that you have experienced a problem with this appliance. Can you kindly email our National Service Manager, Steve Cullen with your full name, address and contact telephone number? We will then contact you direct to discuss. The email address is: [email protected] . Kind Regards, Smeg Australia.
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Steve C.Smeg
Dear Charley, I am the National l Service Manager for Smeg and I would like to assist with this problem, could you please email me direct at [email protected] with your address, telephone conta... Read more
ct details. Once I have this information I will be in a position to ascertain what to do to fix this problem. Regards, Steve Cullen