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Doesn't do anything useful. Avoid.

published

I have this rangehood as part of the kitchen outfit for a new apartment. It is beyond useless, it can't suction water vapors or oil vapors (ours is ducted). I've had my fire alarm triggered twice cooking bacon because the oil would accumulate in the kitchen and triggered the fire alarm. It's a shame as the whole kitchen was fitted with Smeg and this is the only one disappointing unit out of the whole lot.



1 comment
Smeg
Steve C.Smeg
Jay C

Jay CMelbourne

  • 15 reviews

Noisy and suction is poor

published

Thought to upgrade at the builder’s color apppointment and paid extra but this rangehood is very noisy and the suction is next to nil until on full speed where the noise increases too much. There is also this vibrating noise which is really annoying.
Won’t go with this brand again

Date PurchasedNov 2017
4 comments
Smeg
Steve C.Smeg
Jay C
Jay C
Smeg
Steve C.Smeg

Dear Jay, I would not mind if you wanted us to come and also inspect the appliance, I will wait till you email me direct. Regards Steve

Questions & Answers

Cam H

Cam Hasked

STHX00 Series

I have an STH600X which has just died after 3.5 years in a new apartment.
I had to call the fire brigade as we did not know where the smoke was coming from. It was the small black box, which I think is the motor for the fan that was melting....
Is there a problem with this model?? In a 12 apartment building, 3 of these rangehoods have now failed, one of them twice.
I'm told by the Smeg repairer that the part is $680 with an entire new unit being $640. Not happy!
Any advice would be appreciated.
Thanks
Cam



2 answers
Jay C
Jay C

Its a crap model and dont depend on the guy who is answering here on SMEGs behalf. Does. It respond to emails. My advice chuck it in the bin and leave your review accordingly

Smeg
Lesley R.Smeg

Hi Cam - thank you for your review. It is indeed unfortunate that you have experienced a problem with this appliance. Can you kindly email our National Service Manager, Steve Cullen with your full name, address and contact telephone number? We will then contact you direct to discuss. The email address is: [email protected] . Kind Regards, Smeg Australia.

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