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HarryVictoria
Fantastic rates and service
Jackson gave top-level service the whole way through the process and went out of his way to keep me in the loop.
Everything was explained clearly so there were no unexpected costs.
5/5 - would recommend to anyone.
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GarrethAustralian Capital Territory
Absolutely amazing service
The guys at Stratton bent over backwards to make sure I was looked after. I could not fault them in anyway. Great result in the end. I love my new machines thank you.
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LucySydney, NSW
- 2 reviews
Always top service with James at Stratton
This is our third finance with James at Stratton and he is always professional and makes the process very easy. I highly recommend Stratton for personal and business finance. Great customer service. Friendly and easy to deal with.
1 comment
Customer Loyalty ManagerStratton Finance
Thanks for the great feedback Lucy. I'll pass the feedback in to James!
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AdamSouthern and Hills, SA
Pretty disappointing experience.
Pretty disappointing experience. Jumped through all the hoops and provided all the requested documentation. I was also clear about the loan purpose. I even work full time and am able to meet the loan payment requirements. I’m looking to start a business on top of what I’m already doing. I was just looking to purchase a vehicle rather than go down the road of renting. Now it’s got to a point where the broker won’t even reply to emails. I’m not sure if he is further exploring options or just figures he is wasting his time. Perhaps he could be reminded that he has also wasted mine.
1 comment
Customer Loyalty ManagerStratton Finance
Hi Adam, I'm sorry to hear that, it doesn't sound good. Could you please provide me with your contact details so i can do a bit of investigating on our end and we'll get back to you with a solution?
M... Read more
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At last Someone helping small business.
Chris made the normally ardusous task of getting a loan easy . How it should be, but hasn't been in the past with other financial institutions .The interest rate was higher than I expected, but not ridiculously high . The loan establishment amount was way too much considering the size of the loan, not proportionate to the a loan amount .Nether the less I was more than happy with my experience .thanks again .
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RianPilbara, WA
Personal loan
How was your customer service experience with this company? Very good.
Did you experience any unexpected extra costs or other issues while on this loan? No
How satisfied are you with the rate you received for this loan? Extremely
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Brilliant
I have been using Steve Kerr at stratton for a number of years now and have always had a good experience. Steve has always managed to get me the deal I was looking for and gone out of his way
to achieve it.
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JonGreater Melbourne (Inner), VIC
It's the service that made the difference
The service that Matt provided me made the difference. The choice of Financial Institution meant that he was able to compete with the CBA on rate but the personal service is what made a great experience for me.
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Customer Loyalty ManagerStratton Finance
Hi Harry, thank you for the great 5-star review! We're really pleased to hear you had a great experience and to hear you will be recommending our service to other people is the best compliment possibl... Read more
e! We will be sure to pass your feedback onto Jackson. All the best ; )