ShanskiGold Coast
- 2 reviews
Great Sevice
The customer experience was fantastic. Super fast approval.
There were no additional costs which I experienced.
The interest rate was a little excessive but to have the funds this quick I guess that is the trade off.
1 comment
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EmilyMid North Coast, NSW
This will make my life a breeze now!!!
Dev gave me exceptional service. I could not be happier with how simple he made my application. He was extremely professional and matter of fact and outlined everything I needed to know clearly and accurately. I could not be happier!
1 comment
Angie A.Prospa
Wow thanks Emily, we're so happy to hear you had a fantastic experience with our team! We look forward to working with you again in future.
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Useless
My gosh. We've applied twice with Prospa. This time was for a small amount of $20K. Our business turns over upwards of $200K per year. Both times a 'no'. Both times we have to harass them for an answer because they don't even tell us. Don't know why I bothered to be suckered in a second time. Thought the first may have been a one off. Nope. I honestly think most of these reviews are garbage, because I can't understand why it's just us that gets screwed. I left a bad review after the first time and they guilted me into removing it. Not this time.
1 comment
Angie A.Prospa
Hi Dan,
Thanks for providing us feedback. We are only able to find one application record under your name. After reviewing this application, we can see our team reached out trying to advise you of th... Read more
e application outcome on the 23/1/20. As we couldn't get a hold of you, we also sent a text which you responded to. Our team then tried to reach you again via phone shortly after, however there was no answer.Similar opinion? Write a review on ieatwords.com.au!
Very professional service
Very good service, Quick & Efficient very professional company to deal with.
Fund were available the very next day, Easy to understand terms and conditions,Would use this service again if needed
1 comment
Angie A.Prospa
We are committed to providing a fast and transparent experience, thanks Michael.
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This is perfect
Dev was really helpful and professional. I will recommend him to everyone. Loan amount was what I needed so Im very happy. The rate was satisfactory it was the same as a few other companies I had contacted
1 comment
Angie A.Prospa
We're so happy to have your recommendation James. Our team work very hard to help support businesses. Thanks for your feedback.
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BSPSydney, NSW
Very efficient service
Found service very efficient and quick in terms of response time.
Costing of loan clearly outlined.
Minimal issues with providing details and getting loan approved.
Interest rate was reasonable for small loan.
1 comment
Angie A.Prospa
Thanks so much, one of our values is being open and real with all our customers. We're so glad you enjoyed your experience with us.
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Hung B.Greater Melbourne (Metropolitan), VIC
This is perfect!
Very happy with the prompt and professional service. Dylan, he explained everything and he gained a good understanding of my situation prior to coming to me with a solution. His communication was fantastic.
1 comment
Angie A.Prospa
Wow Hung, we're so glad to hear you loved your experience with our team. At Prospa we know that every business is different and look forward to understanding how we can help. Thanks for your kind words!
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The reviewer stated that an incentive was offered for this review
Denise B
- 2 reviews
Surprised at these 5* reviews
Be aware. Yes approved. But very high interest 26% and I have excellent credit history and long business history. Only for short term emergency, will be paying out in 3 months.
1 comment
Angie A.Prospa
Thanks for your feedback Denise.
We use a risk-based pricing model to determine the rate for each individual customer using lots of data such as industry, years in business, cash flow and credit hist... Read more
ory. Finance that is not asset-backed does cost more than finance secured by a property or other asset, and we are working hard to reduce our wholesale cost of funding so we can pass savings on to our customers. As you mentioned we offer the flexibility of early payback options, so our customers can save on the total cost of borrowing.Similar opinion? Write a review on ieatwords.com.au!
Mick M.Central Queensland, QLD
Easy to work with
Very happy with the prompt and professional service. Needed a short term cash flow business loan and the team at prospa were very understanding of my business situation and provided a fast and prompt solution.
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KateSouthwest, VIC
Fast, Efficient, Knowledge
Dev knee what he was talking about, he explained everything and he gained a good understanding of my situation prior to coming to me with a solution. His communication was fantastic.
1 comment
Angie A.Prospa
Thanks for your feedback Kate. We'd love to hear how we can make your next experience 5 star. Please let us know at [email protected] where our team can improve. Kindest regards, the team at Prospa.
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MuhaidGreater Melbourne (Outer), VIC
Simple and fast
It was easy than i thought it took me one day for approval and got paid same day i recommended Prospa to everyone
Thank you so mach for your service
1 comment
Angie A.Prospa
We believe in making lending easy, thanks Muhaid for the feedback.
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Why who you borrow from is more important than how much you borrow
Bloody minded. Missed a payment so they placed a charge over my company, where their debt was the smallest loan but nearly pushed my into receivership because I couldn't refinance the bigger loans with them first in line. Kept repeating their policies and their stance. Luckily I was able to come through on cash glow or their so called policies were goingto be the end of me then a default on them. Borrow from someone who cares about your business so you can pay them back. Not these gangstas with a shiny website.
1 comment
Angie A.Prospa
Hi John, thanks for the feedback. Our Customer Solutions Team is empowered to work with our customers, to come to a solution together. We offer things like "one off payment deferrals" and reduced paym... Read more
ents in certain circumstances. I understand you are not happy with how your situation was handled. If you could provide us more information at [email protected] then we can look further into this and see if there is anything else that could have been done. Kindest regards, the team at Prospa.Similar opinion? Write a review on ieatwords.com.au!
So very quick and so easy
A formal business line of credit put in place with the ability to draw on the limit within a day of the request for it. Approved, documented and established within 24 hours. This is a service that is not available with other lenders in the market and certainly not this easy.
1 comment
Angie A.Prospa
Wow Martin, we are so glad to hear about your experience! Our team work hard to keep businesses moving and we are so grateful for customers like you. Thanks for your feedback.
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Excellent and Understanding
Dev was so patient and understanding for us. Explained everything very clearly and got us what we needed. And so fast!!! Thanks so much!! Highly recommend the Prospa team! X
1 comment
Angie A.Prospa
Wow thanks Nicole, our team are always open and real with our customers. We will pass along your kind words to Dev!
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Prospa are so helpful and efficient.
Excellent customer service and very professional and helpful. I experienced no unexpected extra costs or issues. I am extremely satisfied and fully recommend there service. It was stress free and quick. Thanks Dev
1 comment
Angie A.Prospa
We love delivering on our promises and are committed to providing a fast and transparent customer experience. Thanks!
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Ray CSydney, NSW
Prospa are the consummate professionals
Nothing short of professional, prompt and very pleasant to deal with. They understand small business very well and we could not think of a better partner for any business regardless of their size. The loan particulars were clearly explained and the fees were very competitive. It will be a pleasure referring Prospa to other businesses that we deal with. Thanks again Prospa!
1 comment
Angie A.Prospa
Wow Ray, thanks for the feedback. We love delivering on our promises and are committed to providing a fast and transparent customer experience.
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Tracey T.South East Queensland, QLD
Great service & communication
Excellent process, very friendly staff. Simple and stress free process with a clear understanding of what I needed for my business. So much better than having to deal with a regular, stressful meeting at the bank. Highly recommend this process.
1 comment
Angie A.Prospa
We don't want our customers jumping through hoops, thanks for the great feedback Tracey.
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Perfect
My service was very good,
Did not experience any extra costs everything was explained to me.
I am extremely satisfied and will definatley be in contact for future buisness at the end of the year.
1 comment
Angie A.Prospa
Wow Chris, we really appreciate your feedback. Our team always strive for transparency with our customers! Thanks for your kind words.
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Fast and easy to deal with
Very efficient company, friendly staff, although not approved for the specific loan I was after, they gave me an alternative which still greatly helped our business
Would definitely recommend them to family and friends!
1 comment
Angie A.Prospa
We're glad to hear our team were able to provide your business with a solution, thanks for your feedback!
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JohnPerth, WA
Great service, clear communication
very happy in simplicity of process, clarity of costs, and speed of service. Very friendly staff who communicated frequently, clearly and with total understanding of our business needs. Can recommend.
1 comment
Angie A.Prospa
Thanks John. We value simplicity and transparency and will always be available to answer any questions you may have. Thanks again for choosing Prospa.
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Questions & Answers
Leah Tasked
I only want a small loan to help start my business off but I really don't want any huge interest fees...how high on average is the interest rate on small loans?
2 answers
Angie A.Prospa
Hi Leah, Prospa’s rate varies based on your industry, how long you have been in business, the health of your cash flow and other factors. As such, we are unable to confirm your rate until you have been through the application process. But feel free to call us on 1300 882 867 and one of our loan specialists can talk you through how it works. Thanks!
Dont go with prospa if you want something low interest.
Maggieasked
Just a small enquirey. I am looking at a possible loan of around $40,000.00. Can you tell me what interest rate this would be over 12 months?
6 answers
No idea sorry, it takes about 10 - 15 mins on the phone to have a complete offer ready for you. You should just give them a call.
Angie A.Prospa
Hi Maggie, Thank you for your enquiry. Could you please provide me with your phone number or email address and I'll ask one of our loan consultants to give you a call this morning. If you would rather call, our number is 1300 882 867. Kind regards, the team at Prospa.
hi Maggie,
I don't want to lead you down the garden path,But what i can tell you is depends on your credit score that will detemine the actual interest rate.It can very from 1-3 per cent.
I hope that answers your question
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Angie A.Prospa
Thanks for the feedback Shanski.
Our annual simple interest rates range from 9.9% to 26.5% and we use a risk-based pricing model to determine the rate for each individual customer using data such as ... Read more
industry, years in business and cash flow. As we get to know your business further and build on our relationship, we hope to improve on your concerns. We're glad our team were able to get you the funds quickly when you needed them.