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Prospa (page 2 of 7)
Reviewer Photos & Videos
JohnPerth, WA
Great service, clear communication
very happy in simplicity of process, clarity of costs, and speed of service. Very friendly staff who communicated frequently, clearly and with total understanding of our business needs. Can recommend.
1 comment
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Exceptional customer service
From the first phone call, Dylan took care of everything and made the process super simple and easy! Great customer service! I will definitely look to have a working relationship with Prospa in the future! I spoke to them Tuesday afternoon and by Wednesday everything was approved and the money was on its way. Definitely the way to go for small business owners!
1 comment
Angie A.Prospa
Thanks Summa, our team really listens to your needs and works with you to understand your business. We know how important it is to move quickly, and get you funded straight away so you can continue to... Read more
grow your business faster. Thanks for choosing Prospa and thanks for taking the time to leave us this feedback.Similar opinion? Write a review on ieatwords.com.au!
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NikkiSouth East Queensland, QLD
- 3 reviews
I can not believe how easy, fast and efficient the whole process was!
Dev Dey was fantastic, very helpful and was always there for the questions we may have had. I dont think there were any unexpected costs. At this stage very satisfied
1 comment
Angie A.Prospa
Thanks Nikki, We love that you love it. We are always here to answer any and all questions that you may have so don't hesitate to reach out to your account manager at any time.
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Above and beyond!
Extremely satisfied with the service provided and the friendly customer service. Was incredibly quick response and sorted out with no issues. Good rate and don't have to worry about it until a later date.
1 comment
Angie A.Prospa
Thanks John. You are right, we really go above and beyond for all our customers and ensure you experience the 5 star service that we promise. Thanks again and Welcome to Prospa !!
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Great product and people
it was a great experience and seamless process with wonderful people to deal with
it took only few minutes to set up the portal and availability of funds and signing of agreement
1 comment
Angie A.Prospa
Thanks for this wonderful review. We value speed and simplicity and understand that your time is important. Thanks for choosing Prospa and we look forward to working with you again in the future.
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JeffSydney, NSW
Great Experience
I wasn't expecting a simple solution but these guys provided a number of options that I hadn't considered and made it easy to find the way forward. I highly recommend Dev Dey if you want personal, courteous and thorough support .... Jeff.
1 comment
Angie A.Prospa
Thanks Jeff, we really listen to each of our customers need, and provide all the information we can so you can make the best decision for your business. Thanks again for choosing Prospa.
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KarenPerth, WA
really great to have the buffer
Pretty satisfied. Would have preferred a LOC as it suits to not fully draw. Cost to setup was higher than expected. Rate is fine for the type of loan. Overall pretty pleased
1 comment
Angie A.Prospa
Hi Karen, thanks for your feedback. We use different measures for different product applications, and whilst we may not have been able to get an approval in place for a LOC this time around, we are de... Read more
lighted we were able to partner with your business with a Small Business Loan, which is hopefully the start of a long business relationship. Thanks again for choosing Prospa and we look forward to your business growing with us.Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Good Work Dev
Very easy to dealt with, supportive great customer service. Make the process simple and easy. Love to feel with you ion future as well. Keep up the good work.
Thanks
1 comment
Angie A.Prospa
Thanks Sachin. We truly value each and every one of our customers and we are always here to provide the support and service that you deserve. Thanks for leaving us this feedback and welcome to Prospa.
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MattSouth East Queensland, QLD
Great Service - fast, fair and no messing around
I run 2 businesses so don't have to time to mess around. I had an answer on my application within 6 hours of applying for the loan. Great overall service.
1 comment
Angie A.Prospa
Thanks Matt. We know how important your time is when running a business, let alone two businesses ! We are glad we could provide funding and we love that you were impressed with our speed and service. Thanks for the feedback !
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excellent
Excellent services provided by the consultant Dev.
very satisfied, Great experience with the company.
The company provide the reasonable cost and we are happy with overall experience.
we are satisfied with the rates.
1 comment
Angie A.Prospa
Thanks Vikas, sounds like we ticked all the boxes. We are glad we could help fund your business and excited about helping you grow. Thanks again and welcome to Prospa.
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An excellent service
Amazing service. Very easy to deal with and such a quick turn around. More personal service than a bank. Felt very relaxed when applying for finance. Fantastic service and very friendly staff.
1 comment
Angie A.Prospa
Wow Jodi, this is what we love to hear. We treat all our customers as individuals and we appreciate you taking the time to leave us this review. Thanks again and welcome to Prospa.
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KATRINA WymanMetropolitan Adelaide, SA
Very happy with Dev, exceptional service!
Dev made everything extremely clear and simple for my wife and I. The system of DocuSign came particularly helpful and accessible. We are very thankful for Dev's kind customer support and will definitely recommend him to others. We cant thank him highly enough
1 comment
Angie A.Prospa
Thanks Katrina. We know how important your time is so we take every step to ensure a speedy and simple process. Congratulations on your approval and welcome to Prospa.
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Quick & Perfect Customer service
Excellent customer service from Dev, kindly he clearly explained our application and loan clearly also giving us a prompt response and we both appreciate it and are grateful Thank you
1 comment
Angie A.Prospa
Thanks guys, we agree Dev is amazing. We value transparency and simplicity here at Prospa and it sounds like you experienced both. Thanks again for your kind words.
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Excellent service and quick response
The customer service was excellent and by far exceeded my expectations. Every stage was explained clearly amd precisely. The rate was reasonable for my current situation. Dev, my consultant was extremely patient and not at all pushy. The process was seamless and surprisingly quick.
1 comment
Angie A.Prospa
Thanks for taking the time to leave us this feedback. We are glad we impressed you with our service and excited we could get you an approval. Thanks again and welcome to Prospa.
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Other Business Loans
The Perfect Facility
Precise factual and helpful information.
Prompt response from my the Case Assessor.
Case assessor handled this file in a fast professional and effective manner, the way this facility should be dealt with for businesses like mine.
1 comment
Angie A.Prospa
Thanks Lloyd, we know how important it is to move quickly, so you can get back to growing your business sooner. Thanks again and welcome to Prospa.
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A pleasure to deal with
Dev Was a pleasure to deal with and very understanding, patient and helpful. He held a cheerful attitude and spoke clearly whilst explaining the process to me. thank you very much for the help provided.
1 comment
Angie A.Prospa
Thanks so much Tony. Everything you have mentioned is exactly what we set out to do here at Prospa. Our team listens to your exact business needs and works with you to get the best outcome. Thanks for... Read more
taking the time out to leave us this feedback and welcome to Prospa.Similar opinion? Write a review on ieatwords.com.au!
Easy peezey
Dylan was professional and very easy to deal with. Would definitely deal with him again
If he's in perth I'm going to shout him a free bikini wax at my wife's salon.
1 comment
Angie A.Prospa
Thanks so much Andre! We look forward to dealing with you again in the future. We have passed on your comments to Dylan and assume he is cancelling any and all upcoming Perth trips now. :P
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Thinking for customer. Speedy processing
Thinking for customer. Speedy processing.
The speed of process is much much quicker than we expect. We got call at 10am, got approved at 11am. Compared to other financial company. Thx
1 comment
Angie A.Prospa
Thanks Michael, we move quickly here at Prospa, so you can get back to growing your business even quicker. Welcome to Prospa.
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Wayne HamletDarling Downs, QLD
Review of Services
Great service from Dev, very happy with the service provided by the team. From start to finish the team has done what it said it will do and the communication has been 1st class.
1 comment
Angie A.Prospa
Thanks so much Wayne, we believe in transparency and providing world class service. Thanks for choosing Prospa and we look forward to working with you again in the future.
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business loan
he is very help full get the funds so i can get more tools for my business and told me how it work and the rate s ok very happy
1 comment
Angie A.Prospa
We are always on hand to guide you through the whole process and make it as simple as possible. Thanks for choosing Prospa and we look forward to working with you again in the future.
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Questions & Answers
Leah Tasked
I only want a small loan to help start my business off but I really don't want any huge interest fees...how high on average is the interest rate on small loans?
2 answers
Angie A.Prospa
Hi Leah, Prospa’s rate varies based on your industry, how long you have been in business, the health of your cash flow and other factors. As such, we are unable to confirm your rate until you have been through the application process. But feel free to call us on 1300 882 867 and one of our loan specialists can talk you through how it works. Thanks!
Dont go with prospa if you want something low interest.
Maggieasked
Just a small enquirey. I am looking at a possible loan of around $40,000.00. Can you tell me what interest rate this would be over 12 months?
6 answers
No idea sorry, it takes about 10 - 15 mins on the phone to have a complete offer ready for you. You should just give them a call.
Angie A.Prospa
Hi Maggie, Thank you for your enquiry. Could you please provide me with your phone number or email address and I'll ask one of our loan consultants to give you a call this morning. If you would rather call, our number is 1300 882 867. Kind regards, the team at Prospa.
hi Maggie,
I don't want to lead you down the garden path,But what i can tell you is depends on your credit score that will detemine the actual interest rate.It can very from 1-3 per cent.
I hope that answers your question
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Angie A.Prospa
Thanks John. We value simplicity and transparency and will always be available to answer any questions you may have. Thanks again for choosing Prospa.