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Jen ASouth East Queensland, QLD
- 5 reviews
An excellent product, I'm very happy with it.
I chose this in part because it has a bag, which I find cleaner and tidier. It has a large capacity so I have only needed to change the bag once in the 11 months I've had it. It's thorough, light to manoeuvre and picks up pet hair no trouble.
Purchased in January 2021 at Godfreys Physical Stores for $239.00.
1 comment
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Karen S.Perth, WA
Worst vacuum ever
Went to Godfreys around July 2022 and was talked into this. So awkward to move around, is heavy, grip type handle is a pain, constantly tips over, hose gets twisted and the short cord is irritating. Good suction on carpet, removes alot of pet hair, ok on the tiled areas. Hard to store. Paid $459.00.
I think in all honesty it's the worst vacuum I have bought in 37 years. Turned me off Hoover for life now.
I will go and get the stick vacuum I wanted to start with.
Purchased in July 2021 at Godfreys for $459.00.
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MelMetropolitan Adelaide, SA
- 3 reviews
- Verified purchase
Don't think I could hate vacuuming more
Short chord, heavy body that flips over but reluctant to follow, small wheels so under carriage constantly gets stuck on chord!!!! (This is the most aggravating aspect). This is a cumbersome and awkward machine that make vacuuming unbearable. Power head on carpet does work well but were told we needed a separate standard head for hard surfaces as shouldn't use power head all the time /on hard and it actually doesn't work on hard, so you need to chop and change which is awkward and often difficult to remove. Advised the bagless version was not a...Read more
s good so stupidly went for bagged. Not only are the bags expensive, also got a separate chamber attachment at extra cost; this at least gives satisfaction of seeing dirt picked up. So the add on chamber is basically the only remote positive in this expensive saga. Clearly designed by someone who doesn't vacuum in the real world more than 1m Infront of them. After 18 months we all agreed ditch it on the curb for some other poor sucker to be tortured with and we now see the worth in spending extra money on a Dyson chordless.
Purchased in February 2021 at Godfreys Physical Stores for $499.00.
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Suction not great
After my Hoover core+ got downgraded to a shed vacuum due to it falling apart (no loss of suction) I decided it was time for a new one. My only option was to go another Hoover as my previous experiences are extremely positive. I purchased the Hoover Action with high expectations and it has been a disappointment. The handle and hose attachment are very flexible but I found the constant movement irritated my wrist and I was constantly untangling it. This vacuum has a lot less suction than my previous Hoover which I find frustrating, the power...Read more
head works fine on carpet but it takes some going over on my tiles and floor boards. Upon investigating the Hoover Action is 500w less than my previous one and boy you notice! The one positive for this vacuum is that it is very lightweight and the powerhead is more slimline. I am currently deciding whether to return tomorrow and pay an extra $200 for the bigger wattage Hoover....Purchased in October 2021 at Godfreys Physical Stores for $370.00.
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KaytlynSouth East Queensland, QLD
- 4 reviews
- 2 likes
Does the job
I bought this vacuum when I was living with my housemates dogs and cats. It managed to pick up hair best on carpet, but sometimes struggled sucking up items off the tiled/timber flooring. This vacuum has a vet short chord of maybe 3m. It makes for a very annoying chore having to unplug and use multiple powerpoints throughout the house. The vacuum comes with lots of different heads for cleaning cars etc.
Purchased in July 2021 at Godfreys.
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The reviewer stated that an incentive was offered for this review
AnushkaVictoria
- 10 reviews
- 1 like
Fantastic for carpets
We have mainly carpets but a few tiled areas. Have found this vacuum cleaner to be perfect for our needs . We recently tested it next to a Dyson dc54 and what the Hoover did in one go took the Dyson about 8 times going over . Very happy with our purchase. Only complaint is it often tips over
Purchased at Godfreys for $479.00.
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Liza Ryan O.
- 4 reviews
Great Vacuum Purchase
Great vacuum if you have pets. Good suction and has a power head or normal head options. Works well in mats/rugs and hard flooring. Definitely sucks up all the pet hair. Relatively light and easy to drag around. Need to change bags but that isn’t a major problem for me.
Purchased in November 2021 at Godfreys for $300.00.
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soozPerth, WA
- 9 reviews
- 2 likes
Disappointing
Bought the Hoover Pet Action to replace the wonderful little Hoover Smart. I explained that I had a small apartment style living where storage was a consideration to purchase. I was told that this was an upgrade to the Smart.
Totally disappointed with the Hoover Action Pet. Suction was acceptable however
1. The cleaner is heavy and not very maneuverable. It would frequently tip over onto its side or back
2. The head is so large that it would not easily fit under furniture
3. It is bulky to store, requiring to be broken down into individual parts before stowing. This made the cleaning process less convenient.
The Hoover Smart had just as good suction, and none of the issues mentioned above.
Purchased in July 2021 for $479.00.
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GarethPerth, WA
Epic Fail
It is difficult to believe a company that has been making this equipment for 100 years could develop such a frustrating machine. As mentioned by others the cord is a bit on the short side, but the deal breaker for me is the poor tracking which causes the machine to tip over. As you pull it along you may as well flip a coin as to which way it will drive, and if you want it to follow along behind you best results seem to be attained in the upside down position.
Apart from that it works great.
Purchased in August 2021 at Godfreys for $500.00.
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AlbertoMetropolitan Adelaide, SA
Wish I'd read the other reviews before I bought it
I went along to buy another Nilfisk but listened to the salesperson and got sold the Hoover Action Pets instead. The cleaner head takes large amounts of pile off our (expensive) carpets. The machine's capacity is small so the bag doesn't fill properly and needs replacing after every clean. The cleaner head is too high and doesn't fit under some furniture and too wide so doesn't fit into some spaces. I still use the old Nilfisk floor tool on the tiles. There is no handle on top of the machine so moving it around is cumbersome. The hose gets a kink it. In short a waste of $400+. I'll abandon this machine and go and buy a Nilfisk, which I should have got in the first place.
Purchased in June 2021 at Godfreys for $430.00.
1 comment
I eventually took the Hoover back to Godfreys and they kindly did an exchange (with cash adjustment) so I now have the Nilfisk which I originally intended to buy. My carpets and I are much happier!
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Greg
- 4 reviews
don't bother if you have pets
I could have bought a cheaper cleaner but got sucked in by the salesman. The pet feature is useless as the head keep blocking up, the machine tips over by looking at it and the bag capacity is far too small. I wouldn't recommend it to anyone. The machine is crap.
Purchased in March 2021 for $500.00.
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Mike BuchananWide Bay-Burnett, QLD
- 2 reviews
- 1 like
- Verified purchase
Most useless vacuum cleaner I have ever owned
1. Very heavy and cumbersome.
2. Power cord too short.
3. Smooth floor head sweeps rather picks up dust, especially on tiles.
4. Always having to clean the brush on this head as keeps getting blocked up with dust and fluff.
5. Won’t roll over the cord as the wheels are too short.
6. The power head works ok on carpets but the other head is useless on carpets as doesn’t suck up small bits of fluff.
7. Tips over easily
Purchased in April 2021 at Godfreys for $479.00.
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Good for carpet, useless for everything else.
First the good: Extremely good with the power head on carpets, does what it is meant to do.
Now for the bad: its bulky, tips over easy, the cord is WAY to short, its hard to get into any small area, the power head is only good on carpet, on tiles it is frustratingly terrible at suction to the point that I find it quicker to bend over and pick up anything other than dust. I had always used Dyson before and got suckered into buying this from a very persuasive saleperson. I am now going to buy another Dyson and throw this thing in the cupboard to be forgotten about.
If its only for carpet I would rate it 3 out of 5 deducting stars for the short cord, bulkiness and habit of it tipping over
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Happy customerBrisbane
- 5 reviews
A must have for carpet areas
After our last Hoover vacuum, we didn't think twice about buying the Action Pets model when upgrading. We have large carpeted areas and pets that shed badly and it never lets us down. The power head is very effecient at picking up all the fur and the dirt and dust from aging carpet that's due for replacing.
The vacuum is light enough that we can easily tackle the carpeted stairs with it too. We haven't had any issues with it tipping over and can get good life from the bags before they need changing.
The small handheld power head is a g...Read more
reat idea and would be prefect for tricky areas and furnishings but unfortunately it jams quickly with hair and fur. Its also air driven instead of motor driven like the big powerhead which I think contributes to the loss of function when jammed. Bit disappointed that I need to stop after a few minutes and cut and detangle it (this process takes a few minutes each time and makes the task longer and frustrating). But if you don't have pets and female hair to clean up you should be fine! Overall very happy with this small exception.Similar opinion? Write a review on ieatwords.com.au!
AdrianAdelaide
- 5 reviews
- 1 like
Hard to move around
As others have said its hard to move, a bit heavy, and the hose always seems to some how get twisted and kink, which is annoying. Cord an extra 2 metres would be useful. Hard to get it to stand up stable for storage. Persuasive salesman talked us up from a more basic barrel model and i regret it. The powerhead feature looks impressive but im not sure how much it really does or if its more of a gimmick.
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Difficult to empty dust container
No not so far. Powerhead does a fantastic job picking up dust and pet fur. Carpets look great
but is a bit cumbersome. I have one major gripe,emptying the dirt cylinder. As per another reviewer it took longer to empty than it took to vacuum. As the suction is so powerful the dirt and dust is really compacted. When opening container to empty into a bin it wont all just fall out and the design with attached lid is not user friendly the lid keeps catching the dirt. Had to poke, shake and prod for a very long time to empty the dirt. VERY messy.
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Helen D
- 2 reviews
- 2 likes
Worst vacuum used in the last 50 years
I intended to buy another Wertheim or try the Miele at Brookvale. He said they were lesser quality (price was less really, Hoover cost more). Salesman talked me out of both, said this Hoover was superior.
It sucks ... not in a nice way. Lug it around and it falls over, cord too short, no neat way of dusting with small head brush. A nuisance to put away and store, not designed to be user friendly. Not designed eh !
I told them we don't have pets. Guess Godfreys have a great buying deal on this model. Saw the salesman urging another unsuspe...Read more
cting customer. Why didn't he just let me buy what I wanted. When I clean house I think of that big salesman -- and not in a nice way either. Folks just don't get the Hoover, it is not worth the price.Similar opinion? Write a review on ieatwords.com.au!
ShafeelSydney
- 5 reviews
- Verified purchase
Great product
A little pricey for a vacuum but so worth it. Family members have also bought this product based on our feedback. Suction is fantastic! Leaves the house spotless. Only thing is you do need to clean it frequently to try avoid suction issues from dirt/dust build up. Overall fantastic and we are very happy. There is also a blue light that shows the dust particles on the floor clearly in darker areas. Firm grip. Comes with other mouth pieces also to reach into hard spots. A great investment!
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Sarah Chambers
- 6 reviews
- 3 likes
Hoover Action Pet - Spend More Time Cleaning The Head
HOOVER ACTION PETS POWER HEAD VACUUM I thought would be the answer to my vacuum needs. I was wrong. It is constantly blocking suction only last for a few minutes and if you want to spend more time cutting out the rubbish from the head than actually vacuuming then this is the Hoover for you. I have one small dog that does not shed hair so this problem is not due to massive amount of pet hair. Very disappointed when paying so much for this I really thought it was going to be the answer. It worked fine for the first month. Bags are expensive and ...Read more
the design of the head is terrible. This machine needs a head that you can take off to cleanse. It is so screwed in there is no way you can take it apart every time to cleanse it. Sorry Hoover, but this is not a winner carpet cleaner. Hard work.Similar opinion? Write a review on ieatwords.com.au!
Stuart
- 8 reviews
Great Pet Vac
As the owner of a long haired fur baby (cat) ive always had a problem with white fur on the furniture. Well this is a problem NO more. This vac picks it all up even in tbe nooks a crannies. Great suction to get ot all in the barrel. Great Vac
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Questions & Answers
hoovererasked
How do you remove the plastic mesh panel on top so that you can replace the black foam filter underneath (that sits above the exhaust filter)? Have been trying to prise it off with a screwdriver, but half of it won't budge.
No answers
rhondaasked
Looking for vacuum efficient picking up long hair on carpets. Tired of wasting money on vacuums that don't work
1 answer
Hi Rhonda, I would say this vacuum definitely works on human hair and let hair (I have a long hair cat with lots of fine hair), the only thing is human hair will get caught around the brush motor head part, but most vacuum with a motorised brush will have this issue too
barneyasked
Anybody had problems with "maximum" light flashing red and the exhaust panel becoming very hot? Machine works well but when suction is changed to maximum, the sound changes like something is being sucked into the filter and the light starts flashing. The filter cover and that section of the cleaner becomes very hot.....Has worked perfectly until this morning....any suggestions? Purchased in August 2017
2 answers
I have had this happen also but only when there’s something obstructing the stem or hose. Check your stem and hose or power head aren’t blocked at all and if you have the bag saver attachment empty it and give it a clean. I take the hose out of the vacuum turn it around and put the wrong end of the hose in the vacuum and switch on. This often sucks whatever is blocking the vacuum hose back out again. Once the blockage is cleared everything goes back to normal again.
Thank you. Will try reversing the hose. Have washed filters but don't have bag saver attachment. If nothing else will take to Godfrey's tomorrow.
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Customer S.Hoover
Hi Jen
Regards The Godfreys TeamThank you for your feedback it is certainly appreciated.
We will pass on this feedback onto our product team.... Read more