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Sunbeam Cafe Creamy Automatic EM0180 Questions & Answers
11 questions from our users
Joeyasked
Hi my jug seems to be over throffing my milk and taking longer to do so.....any ideas???
No answers
Catherineasked
As an above post. When I turn mine on to foam it starts and then just stops the milk isn’t foamy or hot. Worked for maybe 2 or 3 times then does this. Not happy.
Rosemary Websterasked
Where can I get a replacement frothed disc as mine seems to be no longer magnetic
1 answer
Customer C.Sunbeam
Hi Rosemary Webster,
You can go to our website www.sunbeam.com.au and click on Service & Support. here you will find a list of agents that can assist you. Alternatively, there are many online stores that provide spare parts as well.
Elizabeth Casked
Is the foam blender attachment supposed to spin around? Also when I first turn it on to make frothy milk you can hear it working then it stops and all three lights come on. Milk is not even warm.
No answers
Sean Rasked
I've just bought the Cafe creamy last week from Big W and after first time using then cleaning we can't get the foam Blender/mixing attachments back on.....just won't go back to its correct positing!
Is there a technic to it or should I take back?
Regards Sean
1 answer
The attachment is magnetic, it should jump into place, make sure it is the right wat around
Scottasked
Hi, has anyone noticed the Teflon wearing off around the base frothers? Only had this thing a week! Can't be good for you digesting Teflon.
6 answers
Hi Scott I have only used mine 2 times so no I havent noticed that happening
I would take that back to the store :)
Brendan K.Sunbeam
Hi Scott,
We are very sorry to hear about your experience with your product. Please be assured all customer feedback is taken seriously and your comments will be forwarded on to our development and technology teams.
Based on the date of purchase you have provided, this model is still under warranty. Please return this to the place of purchase for a replacement.
Kindest Regards
Sunbeam
Yes, happened to us as well. More than just the Teflon... it won't be long before you've got serious groves in the aluminium as well.
Dhuongnzasked
All 3 buttons kept on being illuminated, no flashing . I had to plug the power cord off the power outlet.is this normal or the control is faulty?
1 answer
The lights stay illuminated all the time as long as the power is on An the jug is on it. It will only change once a feature has been selected and the frother is working.
erin.mcnaughtasked
According to the instructions, the button selected will remain illuminated during operation, and will turn off when complete, but both times i've used my machine all the panel lights illuminate, and after 10 mins and they are still all glowing I have had to switch it off at the wall and also they are not flashing to indicate anythings cooling down. Has anyone else experienced this?
1 answer
I had the same experience. So I just turn the power off when complete. I think Sunbeam should rewrite the instructions.
I also find it's very hard to take the mixer/frother button off the jug to clean.
Jo from Brisbaneasked
How can you make the milk hotter?
1 answer
For Super Hot Coffee
I make my coffee is a stove top espresso pot. When that has finished hissing I pour that coffee into mugs. Each mug is filled to 1/3rd to 1/2 capacity. I then fill the Café Creamy with 2% skim milk and turn it on. The Mugs of coffee go into the microwave for 2 minutes and are brought to the boil. At about the time the coffee in the mugs boils, the frothed milk is ready. Using a spoon to hold the froth in the frothing jug, pour the milk into the mugs until they are about 3/4 full.**
The mugs then go back into the microwave and are again brought to the boil. After that, they are taken out and the froth is added and dusted with drinking chocolate. This method makes three mugs of scalding hot coffee.
** Take great care when pouring the milk into the boiling coffee, it will sometimes bubble up quite vigourously, so only a few drops to begin with.
Dooby65asked
Does the foam attachment come off. it seems very hard to pull off, and I am scared to pull harder in case I break it. Am I missing something??
1 answer
Yes it does come off, but you really have to get your finger under the attachment a bit & pull quite strongly.
roseasked
How do I change the foam and mixing attachments???
2 answers
They attached magnetically, so you remove the attachment by gripping with your fingers & pulling,firmly. Your other attachment is in a little hidey-hole in the base of the frother, so just turn the base up-side down & you'll see it. Good luck with it...nearly everyone I know with one of these Sunbeam frothers has had it stop spinning after about a month to 6 weeks. :-(
To be honest I can't remember but someone has already answered for you. Good luck with your unit. I changed to a Breville unit after having 2 Sunbeams fail on me in a short time.
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