Listing monitored by Sunbeam

16 questions from our users

Taras M.
Taras M.asked

How much does this sunbeam food lab cost run an hour.



No answers
Teresa T.
Teresa T.asked

Can you use baking paper with this dehydrator to keep small food items from falling through the huge holes? I want to dehydrate diced vegetables so they are ready to throw in soups and stews, but the holes on this dehydrator are huge.

1 answer
Skyfox
Skyfox

I haven't tried baking paper but I only dry fruit at 60deg and you can eat it straight out of the dryer so baking paper would be ok at this temp

john rimo
john rimoasked

I have used it to dehydrate apricots. 14hrs at 60 they still feel tacky/sticky should I do it longer. once you do it and allow too cool down is it ok to do it a few more hrs. They do not look like the shop ones so hard to compare, I know they use preservatives and Sulphur. thanks in advance.

1 answer
Sunbeam
Customer SupportSunbeamSend a private message
Matthew S.
Matthew S.asked

Can any one tell me how many watts this unit uses?
I want to run it off grid and need to know if my little inverter can keep up with its power demands.
Thanks

1 answer
Teresa T.
Teresa T.

I think the box says 500w.

Rossi V.
Rossi V.asked

Love my Sunbeam dehydrator but it’s giving me trouble. Everything I’ve dried has taken around 3 times as long as the recipe suggests. When fruit roll ups took 24 hours to dry I got a thermometer with a probe and tested the internal temperature. 52 degrees, but I’d had it set at 70 for hours. Today I returned that unit and came home with a new one. I’ve turned it on (empty) set at 70 degrees, and put the thermometer probe in. After two hours running the internal temperature is only 57 degrees. Any suggestions re what’s going on?

No answers
Fiona C.
Fiona C.asked

I brought my DT6000 dehydrator 4 days ago at Harvey Norman, filled it with Jerky today it went for about 45 minutes then shut off and wont turn back on .



No answers
Nicholas Duggan
Nicholas Dugganasked

Hi,
I’ve used my dehydrator about 20 times but in the last 2 years it’s been packed away. I pulled it out tonight and filled it full of meat to make some jerky, switched it on at the wall and it just trips the circuit breaker or safety switch. Tried 3 different circuits to no avail. Pulled it apart, cleaned all the connectors and checked everything and it is all like new as is the rest of the machine. Could it be the element with a short to earth causing the issue?

No answers
Barb O
Barb Oasked

Can you use thawed frozen berries in place of fresh please ?

No answers
Karl S.
Karl S.asked

My sunbeam dehydrator has been great for a year or so, up until now, where I’ve found that the fan doesn’t want to spin any more. Where can I get spare parts? I’m not buying a whole new one. For the price I paid, and the cheapness of the construction along with sunbeams reputation, this thing should last for ever!!

2 answers
Sunbeam
Customer CareSunbeamSend a private message

Hello Karl S,
Sorry to hear about this, could I ask how long ago you purchased this unit and if you still have your proof of purchase. I'm sure I can organise a replacement for you, with proof of purchase.

Karl S.
Karl S.

Hi Sunbeam customer care, it would have been in 2018 now that I think about it, I have moved house since then and don’t think I’d have a proof of purchase still unless I can pull up a credit card transaction or similar.

Jess
Jessasked

My dehydrator seems to take an incredibly long time to produce a dried product. I have had cherry tomatoes in the dehydrator for 52 hours now on 60 degrees and they are still not dry. Is this normal? Or could it be faulty?
My first attempt was dried small chillies which took 5 days.

2 answers
Sunbeam
Customer CareSunbeamSend a private message
Jess
Jess
Craig
Craigasked

Do you have information or a chart on how to activate different types of nuts in your food lab electronic dehydrator DT6000 as there is no mention of this in your user guide

1 answer
Sunbeam
Customer C.SunbeamSend a private message

Hi Craig,
I do not believe we do have a chart, only the information in the Instruction book.

Lee-Ann
Lee-Annasked

We bought a dehydrator from Harvey Norman last weekend. Have tried using it at different temperatures but the fan doesn’t seem to come on. It is very hot to touch at the back of the unit and cool at the front. We think it may be faulty?

4 answers
Tony
Tony

Just send it back. They're awful.

Boyd W.
Boyd W.

the fan should always be on

Sunbeam
Customer C.SunbeamSend a private message

Hi Lee-Ann,
Thank you for your question. The fan should operate when the unit is heating. Please return your DT6000 to Harvey Norman for a replacement.

Luna
Lunaasked

I've used the dehydrator a few times, but today it simply won't turn on. Has anyone else had this problem or have any ideas how I can fix it? Thanks guys, appreciate any help.

No answers
Phil T
Phil Tasked

Just bought a DT6000. Seems fine but I cannot work out how to run fan only with no heater. Is this possible as that is the final stage of making biltong?

2 answers
min40fc
min40fc

You cant... You can only set the lowest temp and time

Sunbeam
Customer C.SunbeamSend a private message

Hi Phil, the best setting for you would be the lowest temp and time as it is not designed to just use the fan on it's own sorry.

Nettie
Nettieasked

I have had my dehydrator for nearly four years
and used it nearly daily for the first two and a half, but it hasn't been used at all for last 18 months. I turned it on today, and found it will beep when the power is turned on at the wall, but the LED display will not turn on at all. Anyone else experienced this and/or know how to fix it?

No answers
Susan
Susanasked

Can I dehydrate activated nuts using this Sunbeam DT 6000 dehydrator. How is it done? Thank you.

2 answers
Boyd W.
Boyd W.

I have only used the dehydrator for beef and fish for which it works great.

Charlie
Charlie

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