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79 questions from our users

cheryl

cherylasked

CleanSmart WL1068P1 (10kg)

what do you do about the lint problem, have cleaned the bowl numerous times, still lint all over everything. they tell me there is no lint filter in this machine.

1 answer
key
key

When I use a washer, I sort the cloths by material and color in advance. I do not mix them to avoid lint problem. Anyway I will choose a lint filter equiped washer next time .

Jo P

Jo Pasked

CleanSmart WL1068P1 (10kg)

The wash boost is filling NT with water during the cycle and it’s leaking out of the machine. I have cleaned the wash boost section and the inlet but I can’t find anywhere else to clean and it’s still leaking.

No answers
Resilau

Resilauasked

CleanSmart WL1068P1 (10kg)

my machine is cant drain out,,,,how i can solve it?

No answers
harry

harryasked

CleanSmart WL1068P1 (10kg)

Hi we have a WL1068P1 washing machine. It keeps showing out of balance as soon as the pump out cycle ends and the spin is about to start. Also when cycle shows time to go it extends cycle time . From 31 minutes to go to 35 minutes to go. Machine is level and not bouncing or vibrating. Only 2.5 years old. Push bowl down and it settles quickly. I have reset machine to factory default as per instructions.
Cannot see if unit has out of balance switch or is this in the PCB ?
Regards Harry

2 answers
Alayne
Alayne

I tossed my machine out. I got so fed up with it and I bought an AEG which I am very happy with

harry
harry

Just spoke with F & P and couldn’t be happier. They are honouring the warranty and sending a technician around to fix the machine
Regards Harry

chris

chrisasked

CleanSmart

After wash finished, open lid to find clothes damp and a drip coming from underside of controls where water comes out to fill bowl, it just keeps dripping. Have made sure no blockage to drain hose. Is there a seal for this location that might need replacing?

1 answer
joy
joy

Hi Chris
You need to contact F and P. Good luck with that

kick in it G.

kick in it G.asked

CleanSmart WL1068P1 (10kg)

Does this model have bowl straps

2 answers
Alayne
Alayne

I've gone through the manual and there is no reference to bowl straps

joy
joy

Wow. I am 69 and never heard of Bowl straps. I never needed any such thing. lol This should tell you that F & P know this machine goes out of balance. The trouble with this machine is that it is bigger in diameter and shallow compared to normal depth to other machines I have had. It has no filters, No water level button which i missed. The no filter and big diameter should have sent alarm bells. I have to wash everything on Bulk wash to get enough water to wash the clothes. They have put a front load machine into a top load which you cannot do unless you have water level button. These stupid water saver machines are useless. Other machines have a water level button to over ride the mind the machine. for 1300.00 biggest waste of money. if lived closer I would give it to you for 500.00. the other problem with this machine and others, the motors are not seperate to the drums like good old days. I find more noise . the inside of this machine is different to other machines with no agitator. Has raised bit in the middle and is so rough on the clothes. Clothes come out looking like rages as well. First time i have purchased a F&P never again. also never buy from Good Guys. they do not back their product.. Hope this helps. do not wasted your money. I would look at LG

Gill Cameron

Gill Cameronasked

CleanSmart

It goes out of balance in every load

1 answer
joy
joy

No not every load. I found if I wash my mattress protector which is cotton it does it. Has done with towels. The problem is they have put a front load into a top load. The machine is bigger in diameter and not deep. . It also has no filter which I did ask about . That for one should have rung alarm bell. I wash everything on bulky to get enough water to wash my clothes. . Horrible machine. Do not buy

Doreen krahe

Doreen kraheasked

CleanSmart WL1068P1 (10kg)

Purchased f/P 10 top loader C/Smod. WL1068P june 19. The water level for all cycles not suffucient causing unbalanfed loads very dissapointed with this product. Any remedies please?

No answers
Scott D

Scott Dasked

CleanSmart WL1068P1 (10kg)

When my machine is off and not running it slowly leaks water into the bowl. I have found the leak. It is coming from near the spray water at the top of the bowl directly underneath the control panel. It is coming from a round rubber Gromit about the size of a 20 cent piece. The gromit looks as though it is designed to pass water build up. How do I fix this leak?

No answers
Ken M

Ken Masked

CleanSmart WL8060P1 (8kg)

does this machine have a large agitator? or a low profile one?

2 answers
Unhappy
Unhappy

Low, it tangles and rips trouser legs, tea towels, sheets, bath towels

Lee35
Lee35

You cannot see the agitator so it can hold a lot of clothes. I have had nothing rip at all. The only thing is that if you do not have a full load of sheets, they can get a little tangled due to all the space but that is not a drama. I have 3 tradie boys and so I wash all the time and everything comes out fabulous. I even find occasional screws and bolts in the bottom of the machine but it has no gaps so I do not have to worry.

David D.

David D.asked

CleanSmart WL8060P1 (8kg)

Bought an 8 kg washer one month out of warranty and touch screen has stopped working. If you unplug the machine for a minute then plug it back in you get one shot at turn on an select your wash then touch screen goes non responsive again

1 answer
Lee35
Lee35

Wow! I am so sorry to hear that. I have had my machine for nearly a year now and I have had NO problems, touch wood. I have 5 adults and three are tradies so I use my machine nearly everyday and everything comes out so clean. I love my machine because I can put two sheets of sheets in at a time. It is like buying a car. Sometimes you get a lemon!!!

James

Jamesasked

CleanSmart WL1068P1 (10kg)

My Fisher & Paykel CleanSmart WL1068P1 having trouble spinning out water

No answers
Opey

Opeyasked

CleanSmart WL1068P1 (10kg)

If I press the start /pause button because I have forgotten to put something extra into the machine it takes me back to the beginning of the cycle? Why does the machine not resume at the tme it was paused?

No answers
Debbie P.

Debbie P.asked

CleanSmart WL1068P1 (10kg)

Can I do a bowl clean with cold water as I haven't got the hot water connected to the machine and also is there a filter I can clean I bought this washing machine off a friend without a book

1 answer
Tom
Tom

Hi attached is a copy of the User manual.
https://www.fisherpaykel.com/download/user-guide/Laundry/Wash/Top%20Loaders/421752-nz-au-top-loading-washer-cleansmart-guide.pdf

Teteka P.

Teteka P.asked

CleanSmart WL1068P1 (10kg)

My cleansmart clothewasher wl1068P1 10kg is not taking in water. I tested the 2 cold water inlet valves and one is open circuited. Can I replace it with the hot water inlet valve because we are not using hot water? We only use cold water for washing.

1 answer
Tom
Tom

Yes you can then follow instructions on page 28 of your user manual to change pre-set options to use cold water only.

Sok Me L.

Sok Me L.asked

CleanSmart WL1068P1 (10kg)

Hi my cleansmart goes out of balance on all cycle..machine is level and load is evenly distributed please help..

2 answers
Tom
Tom

Are you washing towels separately to clothes etc?
You can’t mix them otherwise it will go out of balance.

Sok Me L.
Sok Me L.

Wash are separated..no bulky

john w.

john w.asked

CleanSmart WL1068P1 (10kg)

My washer won't do full cycle of spin dry just run for 2 minutes n stop but giving this letter on screen OF,B AL,O UE. Any help?

1 answer
Tom
Tom

You can’t mix clothes with towels and sheets otherwise they will become unbalanced. They must be washed separately. Is your machine level? If not check with a level gauge and adjust feet.
Hope this helps?

Janet T.

Janet T.asked

CleanSmart

Why does it always go off balance?

No answers
Joape K.

Joape K.asked

CleanSmart

Haven't got hot water in our house, can the machine operate off the tap water only throughout?

1 answer
Tom
Tom

It will need both a hot and cold water outlet for this washing machine to operate.

Sonia93

Sonia93asked

CleanSmart

Does 10kg amd 8kg Fisher and paykel washing machine have same size suspension?

No answers
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