Target Australia (page 3 of 43)

Recently used Target online for the first time and have to say I was happy with the experience. I placed 2x large orders of various gifts for Christmas. The company offers free deliver if you sped $X dollars (when I ordered it was $85) which is really great considering Big W and K-Mart still charge for delivery no matter how much you spend. My packages arrived promptly and all delicate items I ordered (for example, glass items) were wrapped generously in bubble wrap so nothing arrived damaged. The products appear to be reasonable quality for the $ amount.

Hi every body. I ordered a few clothing items online. One was a mistake. I received the wrong size shirt but the return and exchange was done quickly and with ease. The quality is great for a superstore but still, it was a nuisance.

Bought an item online and logged in to track. Tracking system is an absolute joke and does not work and does not give delivery estimate. So, phoned, waited 15 min then got cut off. At the same time chose "chat" on site and just as I finally came to be next in line to chat, it cancelled. Never ever dealing with such a stupid company again.

4 stars instore, big fan of instore service and goods. Two stars online for backend service. My online order was unable to be fulfilled one time. Target shortchanged me on the refund when I paid using Flybuy points. I raised a query within days of being shortchanged. They blamed Flybuys and told me to wait 5 to 6 weeks for processing. Post 6 weeks, I followed up with Flybuys, no response. I asked Target to provide a transaction record of the points being credited. I got a nonsense response, no logical one. Now I am being ignored by Target. It's not the amount, but I have never expected to be shortchanged by a large corporate. Just not happy and thought to share. Lesson: Don't use Flybuy points online.

Online shopping joke. Paid for delivery and it was allocated to a store for click and collect that was nowhere near me.. so couldnt pick up even if I wanted too. I contacted them by phone, I was 20minutes on hold to be told nothing we can do. Emailed 2 different emails with one replying 3 days later with a copy and paste response. Didnt even acknowledge what I had written. Its been 2 weeks and I still have not received a refund or communication from them. If you shop at Target.. do it instore. The customer service is a joke.

I won't use click and collect again.
I received no SMS received advising ready to collect, hence no invoice received so how can I return unsatisfactory item.
20 then 40 minutes wait on customer service phone line to ascertain order status and then to request copy invoice, which did not arrive. No response to email to customer service.
In store staff seem inadequately trained in the system. Security tags left on purchases requiring another trip to store. Highly annoying experience.

Ordered a Nintendo Switch online from this lot. Item clearly showed stock at the store I intended to collect from. Applied a $50 off coupon and got the price to $379. Money paid in full and guess what? Order cancelled without any communication stating insufficient stock..

How about contacting customers and asking if they want to wait for stock to come in? No? You guessed it? Whoever is calling the shots over there probably realised that customers were getting an awesome deal and decided to give the directive to cancel orders instead.

Would give a 0 if possible. Multiple orders cancelled days after payment with no communication whatsoever due to "insufficient stock" of an item which will be restocked very quickly. Appalling conduct.

Ordered an item (with full payment made) and Target Online clearly showed the item was available for pick up that day. 3 days later I receive an email to advise that my order had been cancelled due to insufficient stock. If Target cannot manage their stock, they should not offer online shopping.

I used to be a keen Target shopper. However the quality of the products (mainly clothes) the range of home products and the stores in general have really deteriorated.
I regularly shopped at this particular store but it now looks like a cheap retail outlet. Such a shame.

How is it that when you pick up your Target lay-bys, your purchase is in a cheap, plastic garbage bag? You are not even given the alternative of buying a Target bag. Felt like i was walking through the shopping centre with a bag full of rubbish.
Furthermore, all the hangers come with the purchase. I really don't want the hangers but they are in the plastic garbage bags.

I have purchased singlet tops shoe string straps for years. The price has gone down from $12 to $8. As so has the quality. They were out of stock for a while then a new range appeared so took the opportunity to buy more. This stock was far shorter than my previous purchases and the straps were much shorter. Only had removed the tags off one so was able to return the others. I left a review on the Target website however it was not published. Looks as thou they are only interested to let customers know any positive reviews.

I have (attempted!?) to purchase a number of items from Target. The items are always listed as available online.
This time - I even received a confirmation that my order was confirmed.
Next day - I get notified I have received a refund - from the company I PAID through. Not Target. Every time. Then nothing. So disappointing - do not bother purchasing online with Target. This has happened for years now - they simply do not care.