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See the Best Shops in 2020 as rated by Australians on ieatwords.com.au.

Reviews

(202)
(127)
(85)
(98)
(337)
  • Product Quality
    3.0 (60)
  • Return Claim MadeYes (6) · No (80)


Tamara

TamaraMetropolitan Adelaide, SA

  • 5 reviews
  • Verified customer

Great school clothing

published

Always purchase from Target, fast click and collect and shipping. Recently purchased school clothing for my children, nothing to fault. Good price and good quality clothing, will definitely be purchasing more. Thanks target

Product Quality
Return Claim MadeNo

One star for one customer service person who actually cared how terrible this service is.

published

Not one of the products advertised online as being in stock was actually in stock. Target deducted the money from my credit card only to later be told no items were in stock. One took over a week to be located, missing the occasion they were bought for. The other item Target eventually cancelled. I’m still waiting for a refund. Not click and collect. Customer service told me to read the fine print (orders can take up to 10 days although longer in holiday periods etc etc etc). Target perhaps being honest and upfront would be a better store policy. Don’t advertise a product is available if it isn’t.


Poor Website

published

It works poorly when I want to find something. It is difficult to enter data on my customer details. Like my mailing name and street address details. Pretty clunky when compared to most websites.

Return Claim MadeNo
Adibabi

AdibabiWide Bay-Burnett, QLD

  • 17 reviews
  • Verified customer

Top service

published

Target have hit a bullseye with their online shopping service.
Ordered a Toaster Tuesday afternoon, it was despatched same day, and arrived country Queensland well packed Thursday afternoon. 48 hours go to whoa !
Couldn't fault the service; I'll be back.

Product Quality
Return Claim MadeNo

Louis

LouisMetropolitan Adelaide, SA

  • 5 reviews

clothes fade but bathers are good quality

published

I bought my daughter 2 dresses which were beautiful the first time she wore them. After washing them only once the colour started to fade straight away which was really disappointing. The bathers i purchased however are great Don't stretch or fade.

Product Quality
Return Claim MadeNo

annazianna

annaziannaGreater Melbourne (Outer), VIC

  • 39 reviews

Bad quality and terrible clothes

published

I bought lots of nice summer shorts several years ago and some of them are predictably wearing out, as that's what you get for cheap manufacturing. I have looked every year since for something bright and colourful like those and have been disappointed every time. Their jeans are horrible and I don't like most of the basic t shirts they sell either - the quality is obviously not there.

Product Quality
Return Claim MadeNo

Sam

SamSydney, NSW

Lack of response

published

I just wanted to enquire regarding one of their stock, this simple question was continuously avoided by cutting or muting the phone. Their enquires are replied by lazy simpletons who just avoid the questions rather than just going and checking their store stock. This is Target Narellan.

Product Quality
Return Claim MadeNo

Claire D.

Claire D.Western Australia

  • 4 reviews

Great

published

Love going to Target for everything. The quality is up there especially that you pay just a little extra than say Kmart but at least you know it will last longer.
I usually go on to buy kids clothes and toys but they do have other items also.

Product Quality
Return Claim MadeNo

Anne

Anne

  • 2 reviews

Terrible customer service- thieves

published

Purchased some items online, they took the money and never delivered the items.

I called Australia post and they confirmed with me that the items have not actually been physically handed in for postage.

When I called up customer service they said they had delivered the items!! I explained they did not as I have not received anything and Australia post has also confirmed that the items were not handed in to be delivered.

I do not recommend anyone shop online with target! Kmart and Big W on the other hand are excellent!

Return Claim MadeNo
Ange

AngeSydney

  • 2 reviews

Poor online customer service

published

Customer service is slow and poor for online orders.
Goods very slow to arrive over a month.
I ordered Christmas gifts in November they still havent arrived. Despite multiple calls and emails no answer and no goods. It takes over a week to get any response.
This is the worse online shopping experience ever.

Return Claim MadeYes

Nym357

Nym357

  • 3 reviews

Perfect!

published

Always happy with the quality of the products Ive ordered and the prices. Ive always had the best customer service even when theres been a problem target has been understanding and compensated for it

Product Quality
Return Claim MadeNo

Disgusted

published
Product Quality
Return Claim MadeNo

Kaitlin H.

Kaitlin H.Metropolitan Adelaide, SA

  • 2 reviews

Great!

published

I enjoy shopping at target!
Most of the staff are very friendly And I feel for the staff who are in the self serve machines as I have seen multiple times customers being rude to the staff.

Product Quality
Return Claim MadeNo

Bella

BellaGreater Melbourne (Metropolitan), VIC

Great store

published

The range of clothing is great, but sometimes I found the prices a little high. I especially like the Target cookware range and stationery range. From personal experience, the customer service at Target is decent, but some of the staff I have interacted with have acted unfriendly.

Product Quality
Return Claim MadeNo

Cart

CartHobart, TAS

  • 2 reviews

Target stole money from my bank account

published
Chrisentiae

ChrisentiaeMelbourne

  • 12 reviews
  • Verified customer

OFF Target

published
2 comments
Chrisentiae
Chrisentiae
Chrisentiae
Chrisentiae

Olivia

Olivia

  • 4 reviews

Average

published

Target is a family friendly store, perfect for essentials such as clothing, footwear, home decor and toys. You get what you pay for, i have bought many products from target and have liked them.

Product Quality
Return Claim MadeNo

Shell

ShellThe Mallee, VIC

Crap click & collect service

published

Ordered online on 30/11/19. Still waiting on all my items. Worst click and collect ever. Shouldnt be offered by target if they cant get it right. Order from other shops get it within 24 hours!! This system you don't even get it from your local store.....
tells you its in stock but you wait forever for it.
I will never use it again.
Bloody terrible.

Product Quality
Return Claim MadeNo

Knoll

Knoll

  • 4 reviews
  • Verified customer

Click and collect - waste of time

published

I ordered toys as click and collect. Ordered on the 6th of Dec and picked up by 13th. I had to call the store to ask if its available cause I didnt get any email or sms. Thinking its was just a one off mistake, I ordered one again since Im already going to pick up. When I picked up my two orders, there were two missing toys( one from each order) and had to call the store again to inform them about it. Currently waiting for half an hour now just to chase the missing toys. What a bad experience. Never again. I wish I would have check the site before ordering one.


Wayne

WayneGreater Melbourne (Metropolitan), VIC

  • 6 reviews

A Reasonable Price

published

The prices are reasonable, the staff is nice. I ordered a microwave oven that has a reasonable price and guaranteed quality, I reckon. Delivery was prompt and updated by email and SMS during the delivery day. The process of purchasing was simple.

Product Quality

Page 1 of 43

Questions & Answers

Sandy T.

Sandy T.asked

When will u be getting the bluetooth earphones back in I bought one and they r great and affordable i want to get a couple more for xmas for my kids i am not the only one who wants them alone of ppl have been asking for them too plz get back to me on this

1 answer
Fired Up
Fired Up

Which ones?


Roann

Roannasked

How do you read customer reviews for products on the Target Website..... something seems to have changed because even though a product might be listed with yellow review stars with a number in brackets to indicate how many reviews it has had, these customer reviews are not showing on the product page. Does anyone know whether I should be able to read these reviews? I like to read review to help me choose products.

3 answers
Roann
Roann

Yes, I have emailed them. Still waiting for an answer.

Roann
Roann

Firstly to Anyhow. Please don't be condescending when you answer questions. I do know that I should ask Target and I already had, but I thought it wouldn't hurt to discuss this with other Target reviewers in case they have had the same problem. I thought that was the part of the purpose of having a Product Review site. Also, Other customers do often answer questions.

I have just discovered the problem was a compatibility problem with my Firefox Browser which now has been fixed. It was not showing some content (ie the reviews in this instance) on the product description pages. I hope this will help someone else who experiences this problem. I logged into my Firefox account and made sure it was updated and bingo, the reviews appeared on the product pages!

Roann
Roann

Thanks for changing your answer Anyhow. That's much more friendly and helpful.
Yes, it's all fix now. At least if anyone else has this problem they might see this conversation and know what to do.


Belynda P.

Belynda P.asked

I bought an item from Kmart doing click and collect, turnaround was 3 hours. Why does target take a minimum of 3 business days especially when the purchased product is in stock at the store item will be picked up from?

2 answers
sylvia
sylvia

Target will respond

Fired Up
Fired Up

Target don’t respond here. Contact them directly for an answer


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