Reviews

  • Value for Money
    4.3 (625)
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  • Verified

Simple to use and extremely fast response

published

I work night shifts on the Weekends, so when I couldn’t make it to my Sunday shift and My regular Drs Surgery and all local surgeries were closed, I couldn’t obtain a Certificate which was demanded from my employer, I found Updoc by chance and had my certificate delivered to both my email and phone, whereas I was able to present this to my Manager on the same night, great speedy service, will use again if needed.

  • Value for Money
  • Incentivised Review No
updoc
Jennifer L.updocSend a private message

Thank you so much for your kind words, Lee. We count ourselves lucky for customers like you. We look forward to working with you again in the future!

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Review collected in partnership with updoc

  • Verified

Consistently do not listen to requests or respond to emails

published

Put up a review recently about how they often don’t include requests on your certificate. They responded online positively so upon using the service again I was more optimistic that my request would be catered for or I would receive assistance upon reaching out to the email provided. Two days later after receiving another certificate paid for without the necessary information that I requested and without hearing anything back from my email asking for this to be amended. Sick of wasting my money on a service that does not do what is advertised.



  • Value for Money
  • Incentivised Review No
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Review collected in partnership with updoc

Matt
MattGreater Melbourne (Outer), VIC
  • 7 reviews
  • 6 likes
  • Verified

Another needed us of Updoc.

published

Thank you once again to the team at Updoc. Had a week from hell and was burnt out and feeling run down. Just needed a day to refresh and could rely on them to get me through.

  • Value for Money
  • Incentivised Review No
updoc
Jennifer L.updocSend a private message

Wow, Matt! We're incredibly touched to hear such an amazing review. We're glad to support you whenever you need us. Thank you for being with us!

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Review collected in partnership with updoc



  • Verified

Wow it’s very useful. Amazing

published

I really like it because it was very very useful to me and easy as well.

  • Incentivised Review No
updoc
Jennifer L.updocSend a private message

Thank you for the review, Ashmi! We're glad to hear you enjoyed the service.

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Review collected in partnership with updoc

rex
rexPerth, WA
  • Verified

Pretty useful.

published

Too scared to go out cause of covid? Well, here's an easy alternative.

  • Value for Money
  • Incentivised Review No
updoc
Jennifer L.updocSend a private message

Cheers for the review, Rex!

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Review collected in partnership with updoc

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  • Verified

Great service

published

Extremely helpful when you don't need to see a gp specifically or can't get into one, but require a certificate for work.

  • Incentivised Review No
updoc
Jennifer L.updocSend a private message

Thanks for the kind words and review, Jules!

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Review collected in partnership with updoc

  • Verified

Medical certificate with ease

published

Great, easy service. We're stuck at home sick and not wanting to venture out to our GP just for a medical cert. Updoc had me covered for a medical certificate when I needed it. So simple and easy and we keep our germs to ourselves.

  • Incentivised Review No
updoc
Jennifer L.updocSend a private message

Thank you for the kind words, Courtney! We look forward to supporting you and your loved ones again.

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Review collected in partnership with updoc

  • Verified

Perfect sevice

published

I got my certification in 30 mins, even at 3 am.
Staff who reply email was so helpful

  • Value for Money
updoc
Jennifer L.updocSend a private message

Thank you for sharing your experience, Nilyn! Cheers for the kind words.

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Review collected in partnership with updoc

The reviewer stated that an incentive was offered for this review

  • Verified

This is much faster than going to the doctor

published

This is way faster and better than going to the doctor yourself.

  • Value for Money
  • Incentivised Review No
updoc
Jennifer L.updocSend a private message

Cheers for the appreciation, Ryan! Make sure you share the updoc love with your loved ones.

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Review collected in partnership with updoc

  • Verified

Super easy and I didn’t need to leave the bed

published

I’m so glad a service like this exists, I can simply go on line day why I need it and for how long and pay then get the cert to then send to work.

  • Value for Money
  • Incentivised Review No
updoc
Jennifer L.updocSend a private message

We're so glad you've been enjoying the service, Cody! Thanks for the review!

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Review collected in partnership with updoc

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Goose
GooseQueensland
  • 2 reviews
  • Verified

Super helpful and fast

published

Was easy to do, fast response. So great when you can't get into your own doctor for like 2 weeks.

  • Value for Money
  • Incentivised Review No
updoc
Jennifer L.updocSend a private message

We're glad to hear we're making healthcare more accessible for those that need it. Thanks for the review!

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Review collected in partnership with updoc

  • Verified

Great Service

published

Needed to obtain a medical certificate for work. My GP and other doctors in my area were all fully booked for at least a week.
This service was the answer!
It was quick, confidential & easy.
Will be using this service again in the future as the need arises.

  • Value for Money
  • Incentivised Review No
updoc
Jennifer L.updocSend a private message

Hey Tony, thank you for the kind review! We're glad to hear you trust us and will be coming back. We're always ready to assist!

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Review collected in partnership with updoc

kab
kabSouthern and Hills, SA
  • 6 reviews
  • 1 like
  • Verified

So easy and convenient when i was feeling lousy

published

A great service, thank you Updoc.
I was able to stay in the comfort of home while i was feeling lousy, instead of waiting hours/days to see a doctor for an already diagnosed illness.
The whole process was simple and my certificate was emailed quickly.
Would highly recommend this service, without hesitation.

  • Value for Money
  • Incentivised Review No
updoc
Jennifer L.updocSend a private message

Hey Kab, the whole team is over the moon to hear your amazing feedback! We can't wait to support you, your friends, and family again when you need us. Cheers!

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Review collected in partnership with updoc

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  • Verified

Simple

published

Simple and easy, i love it when they done my certificates so quick

  • Value for Money
  • Incentivised Review No
updoc
Jennifer L.updocSend a private message

Thanks for the amazing review! We hope you'll be back soon.

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Review collected in partnership with updoc

  • Verified

Very convenient, quick and easy

published

Great service, and easy process.Was able to get a sick certificate without leaving the house.

  • Incentivised Review No
updoc
Jennifer L.updocSend a private message

Hey Tatenda, thank you for the appreciation!

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Review collected in partnership with updoc

Sarah
SarahSydney, NSW

Quick and easy

published

Great service. Was nice to be able to stay home during my rest and get my certificate in my email. Super easy for me and well worth doing!
Thanks

  • Value for Money
  • Incentivised Review No
updoc
Jennifer L.updocSend a private message

Thank you so much for the kind words, Sarah! We look forward to supporting you again.

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Questions & Answers

Peta H.
Peta H.asked

Is it bulk billed can I get scripts filled

1 answer
updoc
Jennifer L.updocSend a private message

Hi Peta, unfortunately as we are privately billed it isn't bulk billed. Although we might in the future, at the moment we don't offer prescription filling. Do let us know if you have any other questions!

Michelle R.
Michelle R.asked

Can you pay via bpay?

1 answer
updoc
Jennifer L.updocSend a private message

Hi Michelle, thank you for your question. Unfortunately, we currently only take card payments and do not support other payment methods. Do let us know if you have any other questions!

Content88
Content88asked

Can I get out of doing an exam / School Assessments by paying for a Medical Certificate?

1 answer
updoc
Jennifer L.updocSend a private message

Hi, thank you for your question! Your case would have to be discussed with your Partner Doctor and your school. The outcome will be at their sole discretion. Do let us know if you have any other questions!

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Get an answer from our members and updoc representatives

Details

About updoc

updoc is an online health platform that lets you have confidential consultations with Australian doctors, without the hassle of sitting around in a waiting room. You can use this service to obtain medical certificates, which are sent via email and SMS.

updoc’s healthcare professionals are located all across Australia, and so you can use the service in all Australian states and territories.

Points of praise:

  • Most reviewers found that updoc’s service was speedy and efficient - many reviewers said they were able to obtain a medical certificate on the same day that they first reached out to updoc, with some saying they got it within the hour.
  • They also said that it was simple to use, in that the medical questionnaire they were asked to fill out didn’t take long and was easy to do online.
Visit official website
  • ACN: 648935282

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