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Marko

MarkoNorth Queensland, QLD

  • 2 reviews
  • 1 like

An expensive waste of money.

published

Vero Home Building Insurance ($2,500 a year) was recommended by our strata managers last year. When it came to claim after recent Townsville floods, found out we weren't covered for our situation. The last 5 months have been a nightmare: lack of communication from Vero, being told lies, phony on-site inspections/ reviews, and finally last week being told our claim was dead. Question: Why are Home owners in a Strata Title treated differently to owners on a single title?



Customer Service
Value for Money
Coverage TypeHome Only
Property TypeHouse
Claim MadeYes
Type of ClaimEscape of Liquid
Claim Resolution Time3+ months
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Questions & Answers

John_Westby

John_Westbyasked

Vero Home & Contents Insurance

I have updated my solar panels are they insured under my house policy

No answers
JenniDW

JenniDWasked

Vero Insurance

I have had Vero insurance deducting money from my Credit Card, I have no idea even who they are or why I would be insured with them as we have all our insurance through a broker, can you please advise me as to what it's for?
Jennifer Williams

1 answer
Will Fish
Will Fish

Contact your bank or credit card provider and ask them to cancel the payment. Alternatively, cancel the credit card.



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