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VIP Auction Questions & Answers
7 questions from our users
Bryan C.asked
How do I cancel my subscription?
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Radhwanasked
I forgot my email address and my password, any help?
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Nicholas Southallasked
Phone number for the company?
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Bawaasked
I can't login. Any ideas?
Debasked
By mistake i made a bid iPhone value of £59 for 3 times, but i got no thing receive, so it has been total £177. But i don’t know how shall i get refund back. Any ideas?
4 answers
If you paid through PayPal you can ask them to review this. If PayPal does not refund you appeal by phoning them. If you did not pay by PayPal you must email Sophora Media and explain what happened. Good luck.
They advised me they keep a certain percentage, in my case £59 was taken but they are only refunding £39.
I also paid 59 but only will refund 19. I did contact PayPal but no help. I was literally on the site for less then 5 minutes, thing is I am still waiting for the refund!
Abdukarim Masked
If one signed up and paid money to bit for an item if they do not win. Can that money be refunded?
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