I had this external hard drive for 2 months when it suddenly stopped working properly. It has never been dropped and was used for graphic design projects between work and home. I plugged it into my macbook pro when it suddenly said the disk was unrepairable. I tried copying it to my mac and after 3 hours it said it was unable to complete the transfer. I then tried to do a disk restore and run first aid through the mac disk utility, but that didn't work either. It's pretty frustrating and disappointing and I was wondering if anyone could recommend another external hard drive that is more stable.

This drive was great, until one day my MacBook Pro ceased to recognise the device. It has always been handled carefully. After following the advice from WD and several forums, it was concluded that the drive has failed and all data has been lost. Based on the comments from other My Passport owners on the forums, it is clear that this is a very common fault. This is very disappointing for what was an expensive drive intended to prevent data loss!

Got this remote 1TB USB HD to store mainly photos (wife is wildlife photographer) about one year ago. Has always had trouble mounting to desktop; requires to be unplugged and replugged multiple times; the WD tools supplied do nothing. Bought it because it was supposed to be 'made for Mac'. If so, they should go back to drawing board. Now very rarely mounts at all. Replacing.