Wireless1 Online Store

I bought an item on eBay, a computer monitor and they were very clear about shipping times, and answered all my questions professionally and in time.

They were super friendly on the phone and even refunded me the shipping fee when the shipping time was delayed due to stock issues.

I would totally recommend Wireless1 and I will be buying from them in the future.

Purchased a Beats Powerbeats Pro - Totally Wireless on a great offer. No hassle, free delivery and the product arrived in 2 days. Very happy with the service and the product!!!

Bought an item which was to be delivered by the 20th of December, item never arrived. Complained a number of times and the unhelpful customer service staff did not provide adequate explanation to why items were fulfilled. They in fact lied about their attempts to deliver the package someone was home for the dates mentioned (my parents are retirees and spend most days at home). Disgraceful that they would lie to customers, shame on them!

Item never received so cannot comment on quality as such. Seller provided invalid tracking number. Seller informed item on the way on 6th Dec, and expected delivery on 16th-18th Dec. On 20th Dec, Seller then claimed item delivered on the 5th Dec by someone named "Praba" on POD. Chased up Seller for urgency or refund but felt their resistance ie kept saying awaiting third party team investigation... Seller then did not provide further update and ignored the correspondence. Seller is lacking of good communication in regard to what happened with their third party supply chain. The worst experience ever.

Online experience was fine, the product prices were good, and it arrived quick enough. But as the product (Very expensive item) had issues, contacting them for support and to have it replaced under warranty the company just ignores you. Despite multiple emails (Of which are read because I could see the tracking info to say it was) nothing was done about it. Luckily the Australian Distributor stepped in to help.

Whilst it seems like a decent company from the buying perspective. I couldn't or wouldn't recommend them if that's how they treat customers for warranty claims.

This store at Westfield Mall, Parramatta is excellent.
I have a lava phone which was not powering on after connecting to the charger.
I went to quite a few other places yesterday, but no luck.
Today I went to the shop, I was attended by Laura, she repaired it within 30 minutes and my phone was fine.
I am able to use my phone now.

They took over a week to ship the item, with no contact as to why. Sent me tracking advice for Fastway Couriers, which when the tracking no was checked, gave no information. Eventually arrived and found to be shipped by Toll- no wonder tracking info didn't work. Sent to my wifes business address with over 100 staff, yet her name was left off the shipping label and documents inside. Fortunately due to diligent and honest warehouse staff who had to ring Wireless 1 to ask who had ordered it, it made its way into my wifes hands. Sent them a message regarding this, no reply....

I found their stock levels accurate and the customer service helpful. I used their online store (not through a third party), and it was easy to find what I wanted. It's a pity their site doesn't appear on Google until the third page, unless you directly type in the company's name.

Sells items on eBay with fraudulent delivery estimates and then advises there's a 20-day handling delay. Have read several separate reviews stating they have engaged in this conduct - just withing the last month. So the excuse that's being given on other sites of it being a mistake or error in their inventory software is absolute nonsense. Targeted and fraudulent. Stay away at all costs.

It seems that it is not the first time they sell goods that they do not have in stock, even it shows delivery will be in a week.
Good luck, maybe u can have ur parcel a month later if they do not cancel it.

This company seems to rely heavily on good reviews on ieatwords, and directs its customers (like me) to post reviews here, so here goes.

I have shopped on wireless1 twice now, once recently and once a couple of years ago. Both times, despite listing items as being in stock, they were out of stock and the company failed to deliver in the time promised. Once, I might forgive, but that's a 100% fail rate that now means I can't give my father his present on his birthday.

Either this company can't keep track of its own stock, which is hardly inspiring, or it doesn't stock items and sells via the distributor, which is deceptive.

Looking to buy some new Arlo Ultra Accessories and found it almost impossible to find a supplier that would help - That was until I came across Wireless 1!! Although the items are on back-order (As with all the other suppliers) Wireless 1 went out of their way to help me and to give me the most updated information about my purchase. I must say just how helpful Kathy (Wireless 1) was to deal with - Excellent!! Five Star Support so far - which I really appreciate. Thank You Kathy and the Team at Wireless 1...

Great service. We bought an Arlo Pro 4 camera system and it came really really quickly. We bought it for a great price. We didn’t have any issues at all!

bought a cool router that was faulty, no worries, i got warranty.

sent the router back and waiting for a new one be sent out, every week a person emails giving me a different story, and now they sent to to the wrong address,, so i gotta wait another 3 motnhs.. buying a new one from bingleee..

stay away from these idiots

Product was overheating & basically DOA - the service team was exceptional. Ash = awesome!
very capable & knowledgeable team, assisted throughout the return process & really really helpful.
Would use again for sure

A hassle free transaction with a prompt delivery. Great price and very good customer support when enquiring about the product.