13 Cabs (page 2 of 34)

Cab ordered.
Waited 30 mins until i had to start limping home.
3 x 13cabs passed myself with zero care to stop.
Personally a disgusting service looking for the long $$$ fare not for the safe passage.
Utterly disgusted, from the disabled comm.

Jay was professional, on time, most accommodating and an excellent driver.
He was able to fit 6 different trips in a day to accommodate my business and family travels within Newcastle and to the airport.
I can highly recommend his services and will ensure I call his cab every time I am in Newcastle and surrounding areas.

His flexibility and outstanding client service made my trip stress free with a wonderful afternoon spent with my dear elderly Dad… that I otherwise would not have been able to have .
Sincere thanks
Caddie

Booked a taxi for the airport at 6am didn't even pitch up no call or nothing won't use them again bring uber to Geraldton can't attach invoice didn't even pitch

We had a flight to catch, I booked a cab for a 6.30am 24hrs prior, the taxi was 25mins late!! When I called yo find out where our cab was, the lady said the type of vehicle we needed (station wagon due to luggage) wasnt available, if its not available let your booked customers know so we can make other arrangements..simple!!....I queried the lady who couldnt give a crap on the other end of the phone and she said, "they couldnt possibly notify all their customers when these things happen"! Well i couldnt possibly book with 13cabs again when we need a reliable service, and who the hell hires these clueless people with no customer service skills whatsoever!!

We called a cab and women answered the call, said it would take time and after waiting for awhile we called the 13 cabs to ask the status but they didn't even let me finish the question and they rudely talked to me to stop calling them. One of the worst of the worst taxi service as this was hiw they responded last day too. My advise, don't reach out here for a cab

I used this service today, Exellent customer service, will be using again thank!!

Could have walked the 5 kilometres in the time it took to go through the automated booking system. Pathetic

On 12th september, we took 13cab van from tullamarin airport to ivanhoe. The driver charged us $1041.18. Taxi id m5719. Driver id506891, I sent complain, no answer.

I called them to booked cab through number with time. There was no call from drivers as communicated. After waiting for long time when i called them, these people said there is no booking with your number and then demanded triple charged amount to book service.

Fare is not fixed it can be any amount as per their wish and then they do bargain with you.

Pathetic unprofessional service. I will not refer them to anyone.

If I could give zero stars I would. Don't take a booking from Mohammed in Dixon's Creek, he accepted our booking at 9.00am and cancelled 5 minutes before 7.15pm pickup. We will miss our dinner appointment thanks to him.

They couldn't find where I was in downtown n their solution was I had attitude because I spoke slowly for them. I was 15 metres from the main highway.
I got hit by car walking home.
I will never use these illiterate morons ever again

All Adelaide Independent taxi drivers can do complain about a taxi fare from Adelaide Railway Station to Kenttown SA, so after my business appointment I didn't bother ringing Adelaide independent taxi again, I went with a totally different taxi company to take me home to Daw Park SA 5041 I would never recommend that company again

Made online booking a week prior as booking a maxi taxi for international airport leaving at 11.30pm. At time of booking the app still stated it was searching for my ride. No phone number to talk to anyone, only to make a new booking. Got a phone call at the time we were due to be picked up stating they didn’t have a maxi taxi in my area and would be another 25 mins. Couldn’t wait as didn’t want to be late for my flight. Ended up driving and parking at airport for 2 weeks, not a cheap alternative. Will never use again. What’s the point in booking in advance if they don’t organise a vehicle for you.

Ordered a cab for my daughter 4hrs before she needed it, an hour later still no cab! Will never use this service again!

Horrible service. Booked a cab to arrive at my elderly mums house to take her to a specialist appointment that was booked months ago and these clowns refused to turn up. Three times I booked with them. No one arrived. Disgusting. Made her miss the appointment.

Cab driver was rude n wanted money up front despite the fact im a regular customer

Booked an 11 seater, online and phoned to confirm. Going to a wedding, specified we could not be late, cab not here 15 mins late already, phoned cab co, they don't even have an 11 seater on the road, so we are all in our cars now going to the venue, hopefully get there in time. Really very annoyed, totally useless.

After 3 non arrivals in 12 months I am never using the appalling company again

Drivers will call and say I'm just a few minutes away when the GPS clearly shows they are headed to another job. Last time I used this mob I waited 45 mins. This time I cancelled after 15 mins and took an uber. Do yourself a favour and take an uber or look for another taxi company - although unsure if they've all gone this way.

Booked cab, driver went to incorrect address, just assumed it was a hotel then had the hide to blame us. I got into the cab and the driver started to drive off before my husband was in the cab. Went to put my seatbelt on only to discover it was broken. Cab was at least clean.

Precooked. No show. Link for cab location showed as trip completed. Called customer service on hold for 20mins. Told should be ther soon. 1hr later still no show. Hopefully they go bust.

Pre-booked a cab online. Received email confirmation of the booking. The cab didn’t arrive and after waiting for 20 mins I drove myself to hospital for my operation. Don’t use this company, unreliable and untrustworthy.

Booked a wheelchair taxi a day in advance for elderly mother-in-law. Waited 15 minutes kept informing me nothing available. Rebooked and still nothing. Had to cancel both bookings and was hour late. Don’t take bookings you cannot fulfil

Today I used 123cabs they changed me extra money from amount they said on both sides how can I get my money back

No way to contact customer service, no response from taxi company. Booked a trip, received the "how was your trip" message three minutes later!!! They never showed up and charged me anyway. Still waiting for a reply through the app!!! DO NOT USE COMPLETE SCAM ARTISTS.

No wonder Uber is taking over, these people are a disgrace. Booked a cab, got a text to say it was on the way with driver name and taxi number, even though the app said they were still trying to find a cab. Waited outside for 20 minutes then the entire record of the booking disappeared. Found a phone number to call but you get 2 options - to book a cab now or book one later. You can’t speak to a person to ask whether a cab is even coming. I will NEVER use this excuse for a business again. Zero stars.

Pre booked Cabot be sure I would be at my important appointment on time.
Cab was late, I phoned company to be told that they didn’t have a taxi for me and then just hung up! I missed my appointment!
Worst service ever!
Wish I had read all the bad reviews beforehand.
No wonder Uber does so well in Byron bay!

Was charged above what the estimate was on their site. Sent an email asking why and if they could explain why there was a big difference. No response sent a further two emails over two weeks no response. This is the end I am now going to look into using Uber. They wonder why their patronage is down.