ActronAir ESP Ultima
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50 reviews · Statistics
Reviews
Actron- A white elephant...Beware!!!
ESP Ultima SRM201E (19.3kW, Three Phase)Servicing is very poor. Prospective customers, Beware! Please keep this product as last option if you can! After you purchase the product, if your product breaks down, be ready to sit for weeks altogether in cold weather. Actron & Air control should improve their servicing turn around time, parts ordering process, and above all, show some professionalism. If your customer calls you, don't hang on them by saying you will call back in 1 minute, 30 minute, etc. Believe me, the call never comes back and you have to dial them again next day mo
... Read morerning asking for what is the status. My family fell sick, i repeatedly pleaded with both parties to organize things faster, this is the fourth week we are sitting with no heating during peak winter in Melbourne. But, some of the replies were- our managers are in Darwin for meeting, approving manager is on leave, we cant say the exact time, seriously????. Story in short- Customers, please check with friends and family who have bought this product, how the service was, before you zero in on this brand!
Great system
ESP Ultima SRM191E (18.6kW, Single Phase)The unit preformed very good over the last few very hot and humid days we had in Melbourne. We also purchased the ACM-2 Wifi control with the unit which is also very good as we can remotely turn in the unit on before getting home. The outside unit is quieter than the old evaporation unit we had on the roof.
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The worst air con ever
ESP Ultima SRM231E (23.0kW, Three Phase)Do not I repeat do not get conned into this brand!
We built a brand new house and thanks to actron its very uncomfortable in extreme temperatures..we have a baby and are constantly moving her room and crib to the most effective areas..
Sigh..what a waste of money and service is non existent..
Pls pls save your money
Hi rubeena lal,
We appreciate you taking the time to leave your feedback on Product Review. Feedback is extremely important to us.
... Read more We would like to help you find a solution. Have you been in contact with your installer about the issue you're having? If so, and the issue still persists please contact our Service team on 1800 119 229 (National 8am-5pm AEDT) or email [email protected] providing the following details: - Full name - Address where the unit is installed - Your best contact number & email address - Serial number of the outdoor unit Thanks - Catherine
Couldn't ask for a better system. Very efficient and easily handles our homes needs
ESP Ultima SRM191E (18.6kW, Single Phase)Bought our system 12 months ago and have been very impressed with how it handled the summer just gone. When doing my research on different brands, ActronAir kept coming up as the best performing brand on the market. Thru those two stages of multiple 40+ temps days (We live in Penrith), the systems handled it so well, that if we hadn't walked out side and felt the temp, you wouldn't of know it was so hot.
Very happy with our choice and proved money well spent.
Collected in partnership with ActronAir
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Cooled me through several summers!
ESP Ultima SRM191E (18.6kW, Single Phase)This is a solid unit which has helped me and my family get through several summers comfortably.
It has coped with the 40C days Sydney has thrown at us during the past few years. We get our unit serviced by ActronAir themselves to make sure it runs well every summer.
The controls are easy to use and having different temperatures in each individual room has been a life saver the kids can't handle the coolness I want my room at.
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Aussie Made, Unbeatable Quality and Worth Every Cent.
ESP Ultima SRM201E (19.3kW, Three Phase)The Actron ESP Ultima is best air con ever. Having multiple zones on different thermostats means the kid’s rooms can be set 23 degrees so they can sleep easily whilst the TV area is a frosty ice cave. It cools so fast that you literally turn it on via the app and feel the effects in minutes.
Even on the 40+ degree days, this bad boy has no issues keeping the entire house cool with minimal effort. Other brands struggle in that heat so it’s a no brainer to pay the extra money for an Aussie made air conditioner. The ability for the system to ramp down to save energy is the cherry on top. Highly recommend getting an Actron.
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Great unit that lives up to expectation
ESP UltimaWe have been running it constantly throughout summer without a hitch. Cools the house down quickly even when running in economy modes.
We have a 3 storey house, with a zone per room so have lots of control over the system (8 zones).
We are consuming far less power than our original Actron unit so it is already paying for itself.
I have also integrated ActronConnect into our home automation system to enable voice control of zones, plus additional occupancy based control.
Collected in partnership with ActronAir
Cool Summers
ESP Ultima SRM151E (14.4kW, Single Phase)Replaced our old unit with the ESP Ultima, found it handled the hot conditions Sydney recently had with ease, and with added bonus of the smartphone app very user friendly THANKS ACTRON.
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Brilliant Unit, top Australian product
ESP Ultima SRM151E (14.4kW, Single Phase)I had the 151E installed in a new house I had built in late 2014. I have the Wi-Fi unit connected and I can thoroughly recommend this combination. I have had no problems with my system and I'm delighted to say that with my 6kW's of solar panels on the roof, the A/C doesn't cost me a penny to run during the day. My wi-fi connection works great, I connect to the A/C and turn it on via my iPhone when I have finished shopping so when I arrive home, the house has cooled down to my desired 22 Deg C temperature. Again, I can only speak in glowing terms when I talk about the ActronAir and wholeheartedly recommend the product.
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Does a great job
ESP Ultima SRM201E (19.3kW, Three Phase)We are happy with our unit - no complaints here. Cools the house down really well in summer and just keeps on keeping on. Haven't had any dramas with it since I've had it. Relatively cheap to get serviced by a local company too. Happy to be using an Aussie brand too.
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ACTRONAIR ESP, BEST DECISION OF MY LIFE
ESP UltimaI've had an ActronAir ESP model installed (about one year now) at my place with 6 zones, (9 outlets) Best decision I have made. This model can reduce power at light loads, so It's like having a small air cond. as opposed to my last one, it was either on or off, when it was on, it would be going through about 7 k.w. of power, now with the ESP model installed, if I have only one room on, it is only about 2 k.w. when initially switched on and keeps dropping in power consumption as the desired temp. is achieved. WELL WORTH THE EXTRA MONEY. You w
... Read moreill make up the difference in the extra purchase price very, very quickly in energy saving. Apart from the initial Wi-Fi hick ups, (no fault of the company), my modem/router was too advanced for the ActronConnect Wi-Fi box. I then installed an older modem that I had lying around, and it connected instantly. Furthermore, I bought a new modem/router that was compatible to the ActronConnect Wi-Fi box and has been perfect ever since. Some people say the Wi-Fi is a bit of a waste of money, trust me, it's not. When my wife puts on the air cond. at 16 degrees and we freeze our nuts off, (menopause) I could change it to 'fan' only from my phone (anywhere around the world if need be) without her even realising. I would highly recommend the ESP model to anyone. By the way, you don't even realise that the air cond. is running, that's how quite it is. p.s. I've heard that ActronAir was working on a new ActronConnect Wi-Fi box that you could also connect Ethernet wire to, should be ready by the time you read this, it will make it a lot easier to have the actronconnect box in your computer room or cupboard and connect to an Ethernet wire, so no more issues for compatibility with Wi-Fi and routers etc.
Noise level out of this world
ESP UltimaThe unit cuts in and out every 10 seconds, told by installer this is normal and infact for this unit it is, it should not be sold in residential areas as the noise can be heard from the street.Was told this unit was quiet as we previously had a noisy air conditioner, Dont get this ESP model it will drive you mad.
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Actron Air Conditioner
ESP UltimaTo get the best out of the Actron Air, you need to use an Actron trained/ approved installer. We learnt the hard way. Once Actron Air became aware of the installation issue, they pulled out all stops to help us. Great air conditioner, especially having a controller in each room.
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Do not buy Actron Chinese models work better
ESP Ultima SRM191E (18.6kW, Single Phase)I live in Gisborne ( Macedon rangers) Melbourne, generally a bit colder than Melbourne cbd, I my self thought I put a lot time into finding the best system that would meet our needs particularly when your spending money on the equivalent of a small new car (20k), so on average Gisborne generally 1-3 deg mornings and during the day by 3pm at around 8 deg's . It just simply blows out less than warm air, virtually cold, I complained to Actron there answer was you need to have an outside temperature of 7 deg,s for it to work properly and the w
... Read morearmer the outside temp the better it works, i said to Actron if gets any warmer outside why would I need to turn in a heater in the first place,, they didn't like my response, any how I said your rep should have advised me of this 7 deg outside temp thing . What's even more hilarious the Actron rep live locally .......... stay away you have been warned.
Do not buy an ACTRON!!! Unacceptable Noise Levels
ESP Ultima SRM191E (18.6kW, Single Phase)This unit utilizes a Copeland Digital Scroll compressor which loads and unloads the continuously run compressor in order to save electricity and run more efficiently. The technology is great! What is not great is that as the the compressor goes through its loading cycle, it makes a groan/growl sound/noise which I can only compare to a small CC motorcycle accelerating. When your set room temperature is within 4 degrees of the actual room temperature, this loading and unloading cycle starts and occurs every 5-10 seconds. Long story short, unle
... Read moress you and your Neighbour's love the sound of reving motorcycles, this unit Is unbearable and simply cannot be run, especially in the still of night. When the compressor is continuously loaded, the sound level is fine and as advertised at around 67db, when the compressor loads and unloads, the sound level jumps over 80db (measured). I have had several air cond techs look at the unit, and spoken to Actron. Each of them have informed me that this is normal for the unit and it is working as designed. I am sure Actron know there is an issue with this compressor, however want to keep it quiet as there are far too many already in operation. Simple answer. Do not buy one of these units. There are better and much quieter units available.Questions & Answers
Actronair AM24-1 starts making buzzing sound coming from the loft when I try running heat on more than one zone.
Please help.
Hi Maria
Honestly not sure if I can help you with this one however buzzing type noises usually occur when the unit goes into defrost mode, defrost mode only occurs when your outside temperature is less than 5degrees, I'm also wondering I old is your Actron unit
My SRD151C unit starts by itself without the two fans on top of the condenser running. Only the compressor runs. I need to switch off at the main switch. Has anyone had these issues with their Actronair units? Thanks Chris
Hi Chris
I have the same model how ever mine doesn't do that, not sure how old your unit is, hopefully you can still claim a warranty, my unit as a heater is useless but as an air con excellent, sorry I can't help you on this
Regards
Jason
Thank you Jason, I live in Qld, so I don’t use it for heating.
Can I ask some question? Is this good brand? I want to buy an Actron Air, but I have no idea about any model of this company (should buy or not?), after readed review, I can't decide. I need advice, any idea? Thank a lot!
I installed Actron ESP back in 2008, installed it all for $10K. Since then, I had 3 problems. First was wiring, so that was not Actron's fault and the installer fixed it free of charge. About 4 years ago, condenser coil leaked, fixed that for a few hundred bucks. This year, the soft starter failed, that's another $800+ for diagnose, repair and parts. So, it looks like a breakdown every 2 years or so. I read more reviews too, it seems like they break down fairly frequently and I only use my A/C about 2 months/year. Based on this, I don't think it's a good unit at all. I'd go for Daikin, but choose your installer properly.
Do not buy Actron, absolutely rubbish, I regret buying one it's relatively new, if I had the the money I would rip the Actron out and replace it with a Daikin
Regards jason
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|---|---|---|---|---|
| Category | Ducted Air Conditioners | Ducted Air Conditioners | Ducted Air Conditioners | Ducted Air Conditioners |
| Manufacturer Warranty | 5 year(s) | 5 year(s) | 5 year(s) | 5 year(s) |
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Hi Jeny,
We are very disappointed to hear about your experience. We appreciate you taking the time to place your feedback on Product Review, your feedback is important to us.
... Read more We would like to try and help you find a solution. To start could you please email [email protected] and give us your name, full address, contact number and the serial number found on the sticker on the unit. From there we will bring this to the attention of our Victorian state manager. Thank you.