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AGill Transport
PatrickNorth Queensland, QLD
- Verified customer
easy and fast communication
we move from 3 bedroom house to 2 bedroom house from Townsville to Yeppoon. .
They was very careful with furniture .
also help with packing of some of items. Price is very reasonable. They pick up on same day and deliver on same day, Very professional and we will definitely hire them in future
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VC13Brisbane
- 2 reviews
- Verified customer
Very poor overall moving experience
I contracted Agill Transport for a move of a 1 bedroom apartment from Melbourne to Brisbane after they came up with the cheapest quote for a back load service on Find A Mover website. After paying the deposit to secure the date I wanted to lock in the price, which they wouldn't do. They provided a space calculator spreadsheet that grossly overestimated the cubic metres to move so I decided to go with the initial quote (10 cubic metres). First move they left half of my stuff behind and didn't pack anything although I was quoted for packing 5 ...Read more
boxes. This is apparently what a back load service entails - they can leave half your stuff behind (without any contact) - the only hint that I had that this had happened was when I received an invoice three days later that didn't include the packing. Then to organise to pick up the remainder of my stuff was a nightmare - firstly they charged extra (now 14 cubic meters total), then they didn't arrive on the agreed day (Friday) they only came on the Monday. Then after following up with them a number of times they didn't deliver on the agreed day (that only came a week later). After many follow ups and arguments I ended up paying to exorbitant eventual price (18 cubic metres after initial 10 cubic metre quote) plus extras for packing and loading time just so that I could get my stuff delivered. The packing was pitiful, things were broken, liquid spilt and items missing. All in all 5 weeks of pain and expense for a move that should have taken less than a week - they have no idea.Similar opinion? Write a review on ieatwords.com.au!
NickSouth East Queensland, QLD
- Verified customer
Delivery after ransom
Agill quoted me for 75m3 for interstate removal.
They then charged for extra 6m3 and would not deliver my goods until I paid extra invoice.
The truck only measured 2.4x3.2x8.2 = 63m3 at a MAXIMUM. And it was not packed full...
They will ignore your calls once the sale is made.
Plenty of damage from poor packing too.
They run a sham business. My strong recommendation is: Steer clear!
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