ALDI Clothes Dryer Questions & Answers (page 3 of 9)
167 questions from our users
The filter at the front of the dryer is broken. I have not had the dryer very long (less than a year). How can I get it replaced under warranty
What is the button for low or high for
I've owned my Aldi Pump Dryer for 2 years now. It never ever has water in the water container after each load. Why not? Where is the water going? How do I amend this issue? Thank you
Where can I order a blue fan belt for my stirling 6.5kg dryer. GYJ7078F34?
Hi Jean,
Thank you for your enquiry. Unfortunately this part is no longer available and as this is an item that we no longer sell, we won’t be getting this part in again. I have checked but I’m afrai...
Read mored we don’t have any compatible parts either. We apologise for any inconvenience.
Is there a lint filter to check?
While moving the dryer, the door fell open and the hinge broke off. Can I get a new one somewhere and can I replace this myself of do I need a professional?
Hi Concerned,
I would recommend contacting our after sales support team at tempo.org/support or on 1300 112 534 (Monday to Saturday 8:30am – 6pm) and they should be able to assist you in organising a service....
Read more Kind regards, Tempo
Hi, can you tell me whete I can order spare exhaust filters please? (As in the fabric type one that sits behind the lint filter). Thankyou.
Hi Paula,
We have the part available at a total cost of $40.00, which includes postage and handling....
Read more Please give us a call on 1300 112 534 and our call centre representative will take payment and order the part over the phone for you. Please quote that you need part number: STR-CD50-AOFC Regards, Tempo
Hi Renata,
I am so sorry to hear about your experience with this product! For help with troubleshooting, purchasing a spare part, or to arrange a service, please contact our after sales support team ...
Read moreat tempo.org/support or on 1300 112 534 (Monday to Saturday 8:30am – 6pm).
My Dryer turns on for a split second and then goes dead. Is it unserviceable or is there a simple fix?
Hi Chris,
I am so sorry to hear about your experience with this product. Based on the issue that you have described, I would recommend contacting our after sales support centre at tempo.org/support o...
Read morer on 1300 112 534 (Monday to Saturday 8:30am – 6pm) for troubleshooting or to arrange a service.
Haha....I've been looking for a way to fix this problem! They don't even have any information on the stirling website for this model! I am SO disappointed was working fine until....today when it stops after a few minutes working! Ifcourse it would have to be on a public holiday I have emailed both aldi and stirling and will be calling tomorrow. So frustrating! It's only been a few months! Can anyone give me contact numbers for repairers or how I can go about a refund? Because it seems those who had it repaired still ended up with a faulty machine and I would rather not have to go through the agony of trying to get this issue resolved in months. I guess this is what you pay for purchasing from Aldi rather than a reputable goods provider!
Hi Nev,
We are sorry to hear about your experience. Is the dryer completely not turning on or the drying program ends shortly after the start. Are there any warning indicator or error codes? If you h...
Read moreaven't contacted our after sales support centre on 1300 112 534, please do so in order for us to assist with further troubleshooting steps and advise repair process if necessary.
Hi I am missing the silicone lip on the dryer and need a replacement I don’t know where to get one
Hi Caitlin,
To organise a replacement part, please contact our after sales support team at tempo.org/support or on 1300 112 534 (Monday to Saturday 8:30am – 6pm). If there is anything else we can help you with, please don't hesitate to ask!...
Read more Kind regards, Tempo
Hi, I have had my dryer for just over 3 years and it has stopped working. It turns on but doesnt rotate and has a electrical burnt smell. What could this be?
Can I purchase a door for my sterling 8kg heat pump clothes dryer?
Hi Garry,
Unfortunately, it seems that we do not stock spare doors for this device. However, depending on what caused the issue with the previous door, and whether or not the device is still under wa...
Read morerranty, you may be able to arrange a repair or service. For more information, or to organise this, please contact our online support at tempo.org/support, or call the after sales support centre on 1300 112 534.
Hi Garry.
Just saw your message this morning.
Tempo in Sydney are the service agent. Tel. 1300 886 649...
I was wondering what wall mount kit would be compatible with this dryer ( from Bunnings or similar), as I seem to have lost mine in a recent move.
Kind regards
Same problem already posted. Thermostat seems to have gone. Clothes come out damp
Can you stack Aldi's 8kg heat pump dryer on 8.5kg samsung's washing machine?
Where can I pourchase spare part for this dryer
Hi, I just purchased the Stirling 8kg heat pump dryer and only been used 3 times, I am trying to dry two blankets and I am getting water tank full
Message, tank is completely empty but it constantly stops and says empty tank.
What should I do?
Is this dryer available anywhere else besides Aldi. I live in Wollongong.?
Why do you advertise it when you dont sell it anywhere in Sydney. Was advertised for Saturday the 17 f July and we were informed that it was sold out everywhere in Sydney in the morning already...This really sounds a bit suspicious
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