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29 questions from our users

Julz C.

Julz C.asked

Does baby need to move onto stage 2 straight away at 6 month? How long can U use stage 1 for?



1 answer
Aptamil
Nutricia Careline T.Aptamil

Great question Julz. The stage 1 formula is a breast milk substitute, so suitable to provide the milk portion of babies diet through to 12 months and beyond, in the same way that breast milk is suitable. No milk will meet all of babies nutrition needs after 6 months and solid foods are needed to add energy and nutrition.
So... if baby is settled and doing well on stage 1 milk, there is no need to change to a stage 2 unless you are wanting to do this. Do please call or livechat us if you would like to talk this through (1800 438500 or www.nutriciacareline.com.au).
Kristin
Dietitian Nutricia Careline


Traci-lee M.

Traci-lee M.asked

The supermarkets have run out of Gold+1,Gold+2 and more again and I am wondering if I can supplement with Gold+HA as I have my granddaughter and am worried about her getting unwell

No answers

Ezra

Ezraasked

Hi my 5 week old daughter started on the aptimal gold+ but after a week she started to get constipated an was showing signs of colic so I put her on the aptimal constipation and colic she went good for a week but has now had diarrhoea for the last 5 days I spoke to my midwife an she said it is ok to mix the two together but I was wondering how to mix it together she was drinking 120 mls on the colic and constipation so should I do two scoops of that one and one of the gold+ or should I do two scoops of both?



No answers

Pre.K

Pre.Kasked

Whst is the maximum time duration for the formula milk in water once the bottle has been made in case if the bub doesn't finishes it off??

1 answer
Aptamil
Nutricia Careline T.Aptamil

Hi Pre.K,
It is recommended that a prepared bottle should be consumed immediately within 1 hour. Please discard the contents of partially used bottles after an hour.
Thanks - Jenny, Nutricia Careline.


sheri

sheriasked

Hi I just wanted to know that my baby is 1month old & I am using aptamil gold+ HA. He cries alot while doing his poop can aptamil gold+ HA cause constipation & colic?

1 answer
Shani
Shani

It has extra iron in it which can cause constipation in some babies I have found




Tash1984

Tash1984asked

Hi there, I started my son on Aptamil Gold +1 tonight, he was on Nan Gold but started refusing his bottles so i thought maybe he doesn't like the taste. He seems to like the Aptamil Gold+1 but i was wondering does anyone know why its so bubbly??

3 answers
Amit
Amit

Hello Tash1984, Even it's bubbly for us. The reason for us is we are using anati-colic bottle which releases the air while my LO is feeding and hence it forms bubbles. You can check if you are also using anti-colic bottle.

Ver
Ver

Yeah I'm really not sure to be honest I thought the same thing I started my son on A2 milk and changed it for that exact reason but he seems to like the aptimil

Aptamil
Nutricia Careline T.Aptamil

Hi Tash1984, When infant formula is mixed with water and shaken, a stable foam will form on top of the milk. Milk proteins are excellent in producing foam bubbles as they are surface active molecules by nature. Different formulas will create a different level of foam depending on the processing parameters during manufacturing i.e. especially heat treatment. The fat and proteins in the formula help to stabilise the foam (keep the bubbles from popping).
To minimise the froth we recommend adding the measured scoops to the water, then capping the bottle and rocking and swirling it to mix, rather than shaking it up and down. This produces less froth. If there is still powder that has not dissolved you can give the bottle a quick shake. You can follow this with another round of rocking and swirling to mix to reduce any bubbles that may have formed during the shaking.
If your baby does swallow some of the froth, make sure your baby is burped during and after the feed. Burping baby will bring up any air that baby may have swallowed.
Please contact us on our toll-free number 1800 438 500 or Livechat us from our NutriciaCareline.com.au website if you have further queries.
Nutricia Careline


Helen M

Helen Masked

I can’t get this to dissolve without it ending up looking like a milk shake - any suggestions? It also stinks!? And the scoop is super annoying as it collected powder on the handle??!

1 answer
Donna
Donna

Don't shake it so hard or try to dissolve the powder with your spoon as if dissolving sugar in water.


Ktj

Ktjasked

My daughter was 2.5 kg at birth and a dietian recommended using 3 scoops to 120 mls rather than the 150mls. Consequently she has had problems with constipation. Is the 30mls less each feed the likely cause of this issue?

2 answers
Aptamil
Nutricia Careline T.Aptamil

Hi Ktj, please give us a call on 1800 438 500 so one of our midwives/dietitians/nutritionists can help you out. Kind regards - Nutricia Careline

Rita
Rita

Hi there,
You should follow the dosage on the pack.
If you start adding extra formula - the baby will get constipated.
Normally for constipation I would add an extra 5mls of water.
But DONT add any extra scoops of formula. I'm sure this would be very heavy on their small tummy.
When my baby was 6-7 months I added a teaspoon or two of Cerelac - it dissolves, and easier on tummy, helps to keep them fuller and of course add a bit of weight.
I hope this helps - it's a very good formula - one of the best in my opinion - use it as it's described and your baby I'm sure will be regular and happy.?


Gem

Gemasked

What is the specific DIFFERENCE between pro nutra gold + and pro futura? I cant find an answer ive tried to call aptamil but it keeps disconnecting

2 answers
Aptamil
Nutricia Careline T.Aptamil

Hi Gem,
Sorry to hear that you haven't been able to contact us. Please give us a ring on 1800060057 or e mail us on [email protected] and one of our Careline team will be happy to assist you.
Thanks – Nutricia Careline

Susan S
Susan S

What was the response? I too have been searching to find the difference


Leanne

Leanneasked

My baby is four months old and i'm using the aptamil AR Gold + formula but he is getting constipated. I do offer water but we are still having the problem. Any help? Thanks leanne

1 answer
Aptamil
Nutricia Careline T.Aptamil

Hi Leanne
Sorry to hear about your baby's constipation problem. Please give us a ring on 1800060057 and one of our Careline team will be happy to assist you.
Thanks – Nutricia Careline


mandyp

mandypasked

Im wandering is the the same as APTAMILS PRONUTRA 1 made in GERMANY? as I cannot find the product we used from germany in australia. if not the same what is the equivalent to the one in germany

1 answer
Aptamil
Nutricia Careline T.Aptamil

Hi MandyP, welcome to Australia! Please contact us on 1800 438 500 or email/livechat through www.aptanutrition.com.au and we'd be happy to find you a suitable alternative. Kind regards - Nutricia Careline


Jodi

Jodiasked

Hi there, I have bought a few cans of aptamil stage 3 from palm spring pharmacy, but I just realize that they are no nutrica label on the left side of cans, meanwhile the formula was made on the 11/6/2017. Is anyone has this issue ?because I have searched all the aptamil products with nutrica research on it . Thank you so much . I am so worried right now and have drank for 3 cans

1 answer
Aptamil
Nutricia Careline T.Aptamil

Hi Jodi,
We have recently made some changes to the packaging of the toddler milk cans. Please give us a ring on our toll-free number 1800 438 500 and one of our health care professionals will be happy to explain these changes to you.
Thanks - Aptanutrition


Tracey

Traceyasked

Hi Just wondering can we pre make the formula and store in the fridge made for 24hours? We are using 6 Dr Browns bottles to store pre mixed formula ready to feed.

3 answers
Aptamil
Nutricia Careline T.Aptamil

Hi Tracey, We don't recommend premaking our formula and storing it. We follow the Australian Health Department Guidelines that state where you can you should make up formula straight before a feed. To make your life easier, you can measure out the cooled boiled water in your bottles and store them on the kitchen bench (they don't need to be refrigerated) and then just warm and add the powder as you need. Thank you for contacting us and if you need any other assistance, please contact us on our Careline on 1800 438 500 - Nutricia Careline

Fie
Fie

"you can measure out the cooled boiled water in your bottles and store them on the kitchen bench (they don't need to be refrigerated) and then just warm and add the powder as you need."

If we pre-measur the boiled water in the bottle.....can I warm the bottle of boiled water in MICROWAVE, then add the powder in?

Thank you
Fi

Aptamil
Nutricia Careline T.Aptamil

Hello Fi, The concern with warming the water in the microwave is that there can be hot patches in the water after heating. We just encourage that if you are going to use this form of heating that you shake the bottle after heating to disperse any hot spots. - Nutricia Careline


Sal

Salasked

After taking aptimal gold +, my 7 week baby get discomfort.. i do not know why? Any ideas?

2 answers
Aptamil
Nutricia Careline T.Aptamil

Hi Sal, we will need to get some more information and can help you better through our website www.aptanutrition.com.au (email or livechat) or by calling us on 1800 438 500. One of our midwives/nutritionists would be happy to help. Thanks - Nutricia Careline

SKC
SKC

Every child is different, could your child have a dairy sensitivity? remember to get professional advice first before making changes.


Lorz x

Lorz xasked

I love this product but it is out of stock alot and I have to change formula which I hate doing! Bubs seems to be ok when we do it but people have advised us not too. What can we do if its out of stock!! I went to 3 different shops yesterday and ended up getting S26 formula. I have noticed that S26 has less bubbles (gas) in it and bubs seems fine on it but we want to stick with the one formula, aptamil gold+
Can we pre-order online??

1 answer
Aptamil
Nutricia Careline T.Aptamil

Hi Lorz, sorry to hear you're struggling. You can jump online to our website and livechat us, or call us on 1800 060 057 and we'd be happy to help. Thanks - Nutricia Careline


Rabia Umair

Rabia Umairasked

Hi
My baby has a bit of a constipation problem
I wanted to know if Aptamil gold plus 1 will suit her?

1 answer
Aptamil
Nutricia Careline T.Aptamil

Sorry to hear your concern about your baby's constipation.Please give us a ring on our toll-free number Aptamil 1800 438 500 and one of our dieticians or nutritionists will be happy to assist you.
Thanks - Aptanutrition


Tim

Timasked

Hi my 3 month old daughter live in Germany. We use aptamil pre. We are coming to Australia in January. She'll be 5 months old then. Would Aptamil gold be a good substitute for the 6 weeks we will be in Australia?

1 answer
Aptamil
Nutricia Careline T.Aptamil

Hi Tim, are you able to email/livechat us via www.aptanutrition.com.au and we'd be happy to explain what to do when coming down. Kind regards - Nutricia Careline (1800438500)


Danielle Angeloni

Danielle Angeloniasked

Is the formula supposed to go a thick custard like texture? It's not feeding through the teat properly because it's too thick.

3 answers
Shak
Shak

Mine was quite frothy but thin

Tiana
Tiana

No it's not meant to go thick at all.

I wonder if I have a bad batch?


Nish

Nishasked

Is it true that families with twins can get Aptamil formula for discounted rate ? How can I order the formula with the discount price? Is there any contact number? Thanks

1 answer
Aptamil
Nutricia Careline T.Aptamil

Hi
Thank you for your question. For further details on our Multiple Birth Club please give us a ring on our toll-free number 18000 258 268 or email at [email protected]
Thanks – Karicare Careline


Nick Fu

Nick Fuasked

I would like to purchase around 9,000 can of Nutricia aptamil gold+, can anyone send the quotation for me please?

3 answers
ZakiP
ZakiP

Hi Nick, Call me on 0402 387586

Cheers,
Zaki

Nick Fu
Nick Fu

Hi Zaki, I'm not in Australia. Can you send the quotation to my email?
[email protected]
Thanks!
Best regards,
Nick

hozzoh
hozzoh

9000 cans? I can't even find 1 can let alone 9000 because of you lot taking the whole supply to fill your own pockets!


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