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SarahHobart, TAS
Wonderful Customer Service
I have ordered twice through Aquatic Supplies Australia and am extremely impressed by their level of customer service, the quality and availability of products that I am looking for, and the fast shipping. Would absolutely recommend.
1 comment
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Lionel N.Gippsland, VIC
Prompt Service
This is only me second order with Aquatic Supplies and I was very impressed with the service and prompt delivery of my first order. Other companies I have dealt with in the past promise, prompt delivery and some times it takes two weeks to get your order.
1 comment
Aquatic S.Aquatic Supplies Australia
Thank you Lionel!
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Fabienne J.Perth, WA
Highly Recommended
Have ordered from Aquatic Supplies Australia multiple times now and i am still impressed by their service. All orders have been shipped on the same day as ordering and postage is super fast. They have a great selection of supplies at reasonable prices with an exceptional level of customer service. Highly recommended A+++
1 comment
Aquatic S.Aquatic Supplies Australia
Thank you Fabienne!
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MattPerth, WA
Aquatopia Internal Filter 400
Bought this filter about 2 weeks ago. It arrived in three days very safely packed.
It does an AWESOME job. Was worried because my old pump packed it in when I had/have baby marine snails and bristlenose catfish in the tank. Although only 70 litres within 2 days had agitated and cleaned even the detritus off the the gravel bed.
Great company with quality products.
1 comment
Aquatic S.Aquatic Supplies Australia
Thank you Matt! The Aquatopia range is fantastic.
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Courtney J.Central Queensland, QLD
Best service I've received in a long time.
Purchased a live plant culture and a master test kit. Both arrived incredibly fast, and in perfect condition. I'm so incredibly impressed with this business. Everything was well packaged, the live plant culture is actually better than what I was expecting. Will definitely shop here again.
1 comment
Aquatic S.Aquatic Supplies Australia
Thanks Courtney!
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john
- 2 reviews
- 1 like
Exceptional
Being new to this hobby, I tried a lot of different online stores.
Aquatic supplies offer good value with fast shipping. They will be my go to store for my growing hobby!
1 comment
Aquatic S.Aquatic Supplies Australia
Thank you John.
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SarahIllawarra, NSW
- 5 reviews
- 5 likes
Absolutely perfect
Have ordered from here a couple of times now and it's been fantastic. The prices are excellent and stock all the good brands! Orders are packed immediately (first thing in the morning if made overnight or a weekend).
Shipping only takes two days and everything is packed well ! Highly recommended ordering here.
1 comment
Aquatic S.Aquatic Supplies Australia
Thanks Sarah!
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RayHunter Region, NSW
Top quality. Very good prices.
Top quality. Very good prices. I'm a inpatient person and don't like waiting for deliverys that take forever when it comes to tanks. These guys. No more than 2 days. Awesome and love
1 comment
Aquatic S.Aquatic Supplies Australia
Thank you Ray!
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Excellent products and service.
I’m very happy with my purchases. They ship fast and the items are always well wrapped. Prices are great too. And the website is super user friendly with a great amount of information on the products so I know for sure I’m getting what I need.
1 comment
Aquatic S.Aquatic Supplies Australia
Thank you Patti!
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Matt A.Mid North Coast, NSW
Great customer service
My second order from this place, customer service is beyond great. Prices are great too Won’t be my last order :) very quick response on Facebook when I was after a particular spare for my tank
1 comment
Aquatic S.Aquatic Supplies Australia
Thanks Matt!
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gumbiiSouth East Queensland, QLD
- 7 reviews
100 per cent happy
ordered from these guys absolutely fantastic from communication to delivery, special care was taken with delivery and im 100 per cent happy would gladly recommend to anyone just starting to the expert, not overpriced either, thanks guys
1 comment
Aquatic S.Aquatic Supplies Australia
Thank you!
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ChrisPerth, WA
Fantastic delivery speed and quality of service
Products arrived next day to (wa). They were packed very securly and everything was exactly as I had requested. The manager makes contact via email thanking you for your business and open to feedback and and questions. This is a quality of service that's died out in most retail.
1 comment
Aquatic S.Aquatic Supplies Australia
Thank your Chris!
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GarySouth East Queensland, QLD
Fantastic speed of delivery and customer service, as well as good quality of product.
Everything arrived quickly, as advertised, and customer service replies swiftly. I ordered heavy goods with live goods, and was quickly contacted and informed I would need to pay an extra delivery invoice. I was fine with this, as it was clearly advertised on the products appropriate pages. It was all set up for me and I effectively only had to do one touch to approve the transaction.
1 comment
Aquatic S.Aquatic Supplies Australia
Thanks Gary!
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Excellent customer service.
Great communications, fast with the postage and sales service is perfect! Among hrs the lowest prices I have seen around the ACT. Will definitely buy from again and in fact, I have already placed an order for more items.
1 comment
Aquatic S.Aquatic Supplies Australia
Thank you Colin!
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Lauren F.Murray Mallee, SA
They’re an amazing place to shop
They’re fast to ship, the quality of their products are fantastic and very friendly. The lovely emails confirming shipping details/orders are a fantastic touch that makes me want to come back in the future for more tank supplies.
1 comment
Aquatic S.Aquatic Supplies Australia
Thanks Lauren!
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Amy V.North Queensland, QLD
Wonderful Customer Service
Great customer service after a confusing order situation. Prompt reply and super helpful and friendly. Package arrived quickly and contents was perfect on arrival, live plants shipped separately to heavy items, and all plants arrived thriving.
Will definitely be using their business again.
1 comment
Aquatic S.Aquatic Supplies Australia
Thank you Amy!
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SjgrnSydney, NSW
Amazing online service and support
I’ve been a repeat customer for the last few months since building my first aquarium. I have found the products to be the most affordable on the market, the service to be punctual and friendly and the delivery to be amazing! Will continue shopping with these guys for the experience and great product.
1 comment
Aquatic S.Aquatic Supplies Australia
Thank you! Much appreciated.
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Number one stop for fish supplies!
Fantastic experience with Aquatic Supplies, the website itself is user friendly and they stock a huge range of fish products. I bought some plants and an ornament for my tank, they were shipped extremely quickly and packed beautifully. Will definitely be ordering from them again. Cannot recommend them enough!
1 comment
Aquatic S.Aquatic Supplies Australia
Thanks Tammy!
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TracyMetropolitan Adelaide, SA
Awesome service
Thanks for my blue planet pods great price and very prompt delivery very happy customer look forward to purchasing more products in the future. I love that I can use afterpay it’s so quick and easy
1 comment
Aquatic S.Aquatic Supplies Australia
Thanks Tracy!
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Jason B.Illawarra, NSW
Best customer service!
Simone goes above and beyond to look after customers. Excellent flat rate, fast and well packed postage. Good range of products and prices. Only place I'll be buying supplies from!
1 comment
Aquatic S.Aquatic Supplies Australia
Thanks Jason!
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Questions & Answers
philasked
I am trying to purchase a replacement led light for my fluval 60 litre curved fish tank . I ordered a light a week ago but when it arrived I found I had ordered the wrong one . The tank was originally purchased from Petbarn But they are too useless to help with this . The length of the led one I have is 51.5 cm long .
2 answers
Aquatic S.Aquatic Supplies Australia
Hi Phil,
The Fluval Curve tanks were exclusive to PetBarn, we don't have nor can we get parts for them.
If you ordered the light from us, please contact us via email at [email protected] with your order number to arrange a return.
Kind regards,
Simone
Thank you .
Order number #1661679
Janasked
Hi I am looking for Atledtis PRO l LED aluminium hanger 90cm HR-901. Do you think you can help me to source ? Thank you
1 answer
Aquatic S.Aquatic Supplies Australia
Hi Jan,
Please email our team at [email protected] for assistance.
Johnnieasked
Do you guys sell Splosht? Have bought it from a pet shop,but it’s a bit far to go. It’s great stuff. Thank you.
1 answer
Aquatic S.Aquatic Supplies Australia
Hi Johnnie,
It is great stuff! We love it but unfortunately don’t sell it. You can buy online directly from the Splosht website.
Have a lovely day!
Aquatic Supplies
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Aquatic S.Aquatic Supplies Australia
Thank you Sarah!