Aussie Health Products
- ✓ Verified company
56 reviews · Statistics
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I buy the same things all the time so it was great to be able to just go to what I wanted and know that it was there and would arrive in a timely manner.
... Read moreHappy now!
I will not be buying from Aussie health products again. They don't appreciate a loyal customer who praised their service and spent much needed money there. What I don't appreciate is deliberate mistakes with malicious intent. I purchased a six pack of soap costing $35 and they only sent one soap. God knows this is malicious even if it doesn't sound it.
Surprise, I thought I’d give Aussie Health Products a second chance and forgave them. I placed another order for three boxes of hair colour. Unfortunately, it was delivered to the wrong address
... Read more and after further follow up on my part, was never received. I did obtain a refund and may give them a third chance. Fingers crossed for a better outcome! I have now changed my rating of Aussie Health Products from a 1 to a 4. They have proven themselves to be efficient and professional. Happy with my last two deliveries. Glad I gave them a couple of chances to redeem themselves.A positive experience.
This despite initial mix up on web site. Wrong product delivered because product had changed ingredients. We were uneasy about returning product even though they agreed to discount or full refund and return at their expense. On line shopping relies on trust. Customer pays and trusts company to deliver. If return is needed customer must trust that refund will follow. We'd previously had problems with returns on another on line site . Aussie Health took time and effort to reassure us. We came to an amicable agreement with Aussie Health. We would use them again and would recommend the company to others.
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