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112 questions from our users

david s

david sasked

WT-H550 (5.5kg)

On fuzzy mode - the machine wont move from the rinse to spin moe and evetually comes up with error message -
0E even though I have checked the water and drainage hoses cleaned the filters and the pump casing at the back.
Can anyone help? David.



1 answer
Bec C
Bec C

I’m having the same issues but no error message

Raegan K

Raegan Kasked

WT-H950 (9.5kg)

My washing machine just turned off before the spin cycle and now has no power at all to it wont turn on no error code nothing. Anyone else had this problem?

3 answers
Jay
Jay

Yes same problem have you resolved it yet?



Natalie K
Natalie K

omg i have the exact same problem..did you end up resolving it...plese help...

Rachel S
Rachel S

yep me too, just now!

Ruby

Rubyasked

WT-H550 (5.5kg)

Hi there my Inverter direct drive stops half way through the cycle (still filled wit water) when I turn it back on it has an 'A' sign. Any ideas?
Thanks

1 answer

Hi, I haven't had this happen to me touch wood . Maybe turn it off and start it again.



Sarah S

Sarah Sasked

WT-H650 (6.5kg)

My LG WT-H650 wont draw water and fill. It only does this sometimes and then the next day it will work like a dream. We have checked the filters, hoses, water pressure etc. Any ideas would be appreciated!

1 answer

Hi Sarah
I have no idea why it would be doing this, sorry, I have been lucky enough not to have had this issue with my machine.

Matt

Mattasked

WT-H550 (5.5kg)

Hi my machine will wash when the cycle comes to drain and spin it comes up with OE on the screen? i have pulled the back drainage hose out and water pours out the back of the washing machine? i have also cleaned the drainage hose that connects from the washing machine to the trough? please help??

1 answer
Ann-marie L
Ann-marie L

My machine has just done the same did u find out what it was



maryjj

maryjjasked

WT-H750 (7.5kg White)

My machine was bought in June 2012. It has just developed "drum drop." Has anyone else experienced this?

2 answers
Bob
Bob

We have hust got the drum drop on our WT-H650. Any ideas on whether this requires repair call or not????



maryjj
maryjj

We called the repair man and he said it was OK. It is still working efficiently with the "drop".

Lynda

Lyndaasked

WT-H550 (5.5kg)

Won't pump in hot water now. only cold. Any ideas?

1 answer

So4y no Linda. Obviously you have the hot tap turned on, I as yet have had no issues with the machine.

Helli

Helliasked

WT-H650 (6.5kg)

My machine won't drain. Checked all the hoses and filters but the pump is still not working. Machine has just turned 6 years old so I'm wondering if I should replace the pump or the machine? Surely I should get more than 6 years.

2 answers
Yvonne
Yvonne

Hi we replaced the pump when we had the same problem but then the PC board packed inn .. We now also replaced the PC board and machine seem to be working fine. Hope this help in order for u to make a decision. (Both were easy to be replaced my ourselves)

We have the same issue, we think it is the main board, PC Board. It's $250 plus to purchase, it really isn't worth it. The manufacturers are clever these days, they make them to typically not last like machine of years ago, 20 plus years. There's no money in making things last long, there's no money in that for them, but plenty of headaches and costs for the public. There should be a worldwide class action. They even make components break sooner, like spider arms in front loader washing machines. some brands of Samsung, they all go. Whirlpool the same, the boards all go in them at around 3 years old, even if the rest of the machine is in mint condition and been looked after. manufacturers are responsible for generating so must waste, not the metal, but the plastic, unless it can be recycled.

Jimce

Jimceasked

WT-H650 (6.5kg)

Hi, I have H650 problem.
When we use automatically wainshing,and at the end of washing between rinse and dry, it's big problem,when machine finish rinse, and going to dry,at that time it goes back rinse to fill in the water and rinse again and again, never stop rinse and dry. Any ideas?

1 answer
Yvonne
Yvonne

Hi it most likely the PC board. You can get one on-line and replace. LG never give any advice or help. The PC board causes the machine cycle error.

Toe

Toeasked

WT-H550 (5.5kg)

dE keeps appearing after it fills but lid is shut. Any ideas?

4 answers
A.M.
A.M.

The same idea-try cleaning all the powder residue from underneath the lid or call tech support!!

Jexine
Jexine

Buy a new machine

Veronica
Veronica

You just need to check the door and mess around with the lock switches til it works. Try locking both switches first, if that dont work, lock one switch and leave the other, and if that don't work unlock both switches.

Allison Bryde

Allison Brydeasked

WT-H750 (7.5kg White)

im getting a constant alarm that displays the code dE (door lid open) but the door lid is closed. ive tried locking and unlocking the lid. turning the machine on and off, resetting it but it still happens. it is doing my head in. this washing machine is about to fly of the bloody belcony. Any help?

2 answers
A.M.
A.M.

Just call the tech! They might have to change the lid. However, if you've got a steam cleaner you might want to try and get all the washing powder dust from under the lid, it might help!

Jexine
Jexine

Get rid of it. Buy a different machine

Van

Vanasked

WT-H950 (9.5kg)

How to replace main board control of lg top load washer model wt-950?
Thanks

2 answers
Jexine
Jexine

Don't know. The repairer who came to fix my machine was not at all helpful. Sell the machine and start again with something different. I did.

Jay jay
Jay jay

There are 2 screw covers on button panel pop off un screw and slide off

Yvonne

Yvonneasked

WT-H950 (9.5kg)

What is actually covered in the 10 year warranty? does this cover the clutch coupling?

2 answers
KRob
KRob

I have had the machine for quite awhile now so sorry, I wouldn't know.
Thanks

Ruth
Ruth

You need to ask the retail shop where you bought it from. You should be in your purchase contract. Making sure you know how long is your warranty.

kym

kymasked

WT-H950 (9.5kg)

After a few minutes into wash de appears and machine stops but door in closed. Any help?

1 answer
KRob
KRob

Sorry, can't really help with this one. It only happens to me if I forget to close the lid while the machine is filling up

Ads3008

Ads3008asked

WT-H950 (9.5kg)

On the Fuzzy program it makes a grinding noise and the bowl spins even though it is supposed to be washing, is there any way of fixing it please?

2 answers
KRob
KRob

This hasn't actually happened with my machine, sorry, I don't have any solutions or ideas,

Jexine
Jexine

I would get rid of it, trade it in.

amonstah

amonstahasked

WT-H750 (7.5kg White)

Hi.LG WM model WT750.OE error.Fills, runs cycle-won't drain.Checked plug-no blockage.When lower hose it drains freely.No sound from pump.Replaced pump with new-still no sound to pump & OE error. Any help? Thanx

1 answer
KRob
KRob

Hi,
I haven't really had a problem with the machine not draining after it runs its cycle, it only happened once or twice when the cycle was interrupted, possibly due to power outage or when the machine became unbalanced during the cycle, (which occurs often and is very annoying). If we are not there to re-balance it, it re-fills with water and after a couple of times just stops, (if you are not there when it is running its cycle and becomes unbalanced, this maybe one possibility why the machine has not drained). Other than that I am not much help sorry. Good luck.

Casey

Caseyasked

WT-H650 (6.5kg)

Hey I have a Lg WT-H650 has no power at all. Would it be the Board ?

2 answers
Ruth
Ruth

You need to consider how old is your fridge, where did you purchase it from, it always good to have warranty if anything goes wrong, how long since this problem happen when you purchased it, take it back to the shop if you purchase it yourself.

Savoy Truffle
Savoy Truffle

Hi there, just wondering if you got this fixed and how much it cost? Or did you find another solution?

Anna

Annaasked

WT-H550 / WT-H650 / WT-H750 / WT-H755 / WT-H800 / WT-H950

I have the LG INVERTER DIRECT DRIVE 9.5kg...but when the final cycle spin dry is finished my clothes are still running with water...what is wrong with this machine?

4 answers
Ruth
Ruth

How long have you own your machine?
How often it happen and since when this problem occur? Maybe it needed some maintenance to the final cycle rinsing of your machine as these machines are computerised and programmed to do certain things. I heard LG are very durable and reliable brand that's why I have changed to LG.

Anna
Anna

It waz given 2 me by my best friend whom went overseas n gave it az a gift...she had it bout 2 yrs n ive had it a couple months...first few times worked fine now itz useless an the dryer bill will skyrocket to god knows where...because instead of using a dryer for an 1 hour 1hour an a half i need to to use it 4-5 hours . instead...thats ridiculous n my electric bill is already 3000...not from the dryer from my son...csn u help or understand what the problem pl zzzzzzz....

Anna
Anna

It waz given 2 me by my best friend whom went overseas n gave it az a gift...she had it bout 2 yrs n ive had it a couple months...

ASM7004

ASM7004asked

WT-H550 (5.5kg)

My machine won't use cold water only hot. If I go to use a cold wash it won't fill up. Any help?

2 answers
Troy
Troy

I would just swap the hot and cold water hose leads. Then tell it to only wash in HOT, which is now cold. Seriously don't bother paying anyone to fix the junk box, i can't wait for mine to die so i can get a real washer.

ASM7004
ASM7004

That only worked for about 3 washes.

pacman

pacmanasked

WT-H550 (5.5kg)

I have a wth550 which works only in fuzzy mode but I don't like using warm water all the time. for any other options the tub keeps spinning as if it's trying to decide what to do. then it stops n does nothing. meanwhile the time counter keeps ticking / reducing... I need something to override the programmes as clearly unable to make up its mind n start washing!!! very frustrated . any help out there ?

1 answer
Lisette
Lisette

Call a serviceman, if your machine has a 10 year guarantee your should be covered. I find this washing machine frustrating when it will only wash woolens on warm. I think it should be my decision what temperature I want to use not the machine manufacturers.

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