As of 9th October 2018 until mid November 2018, as part of a targeted consumer trial, Australia’s Own is offering reviewers the chance to win 1 of 10, $50 e-vouchers to write a positive or a negative review. Participants of the consumer trial also received a tin of Australia’s Own Diamond Pro+ to provided their feedback. It is possible that the reviews below may be written by consumers that have participated within this trial. Notice to reviewers: This only applies to Diamond Pro+ Step 3
10 questions from our users
Kerrie B.asked
Hi, i brought this from coles for my grand daughter they don't seem to sell it now, could you tell me where i can buy this formula from please?
1 answer
Coles in my area still keep completely stocked. As far as I’m aware you can only buy it from coles
Kerrie B.asked
Hi, can you tell me if you can still buy this formula from coles please? If not could you tell me where i can buy it from please.
2 answers
Yep, I still buy it from coles fortnightly. It’s usually $30 but goes on sale for $21 regularly
I switched to another formula as found it very difficult to buy in Adelaide and when i could find it, it was very expensive!!
Carlie P.asked
Where can I buy this in the Illawarra? I have tried 5 stores with no luck.
No answers
Mags V.asked
where the hell can i get this formula?
i have looked everywhere and even emails australias own to which they said i can pruchase on amazon as only a select number of coles stock this. they didnt even give me the stores who stock it zzz
4 answers
Diamond pro C.Australia's Own
Mags. Please send me your direct email address and I will send you a list of all Coles stores still ranging our Premium Infant Formula Range. Regards
how do i send you my email without posting publicly?
Diamond pro C.Australia's Own
Please send direct to [email protected]
Nicole W.asked
Is this Item being discontinued? Just noticed all the tins were reduced to $5 each
3 answers
I called Freedom and the lady said formula will only be stocked at selected Coles stores and are trying to get it stocked at IGA, but if I were you I’d stock up while it’s cheap.
Thanks. Might have to head back down and stock up!
Diamond pro C.Australia's Own
Diamond pro+ is not being discontinued. Our premium Infant Nutrition Range is still available in selected Coles stores. Regards
Bianca R.asked
Where can I buy diamond pro plus as it is not available in Coles stores any more.
6 answers
Uprotein ..Australia's Own
Bianca - Diamond pro+ is definitely still available in Coles and via Coles online. Diamond pro+ has had a reduction in distribution but Coles are definitely still ranging. Regards
I've also been in several Coles and I asked the lady in there and she asked her manager and the manager said that they will not be stocking this brand anymore I've also been online and it says the item that I'm looking for is no longer available.
please help!
I've been on every single Coles area in WA and they do not sell this formula but when I click on to a different state Melbourne and South in Australia they sell this formula am I able to buy it on the Coles website and get it delivered to me in WA
Daisyasked
Is Diamond Pro+ formula still available on the market as cannot find it online or in store in coles? Thanks
No answers
Tiffany W.asked
I wrote a formal complaint (I have not heard back?) after reading the ingredients to find this formula uses palm oil? Am I correct? As when I googled it it stated the ingredient is in fact palm oil. Why would anyone use palm oil in a baby formula. No human body can breakdown palm oil so why on earth use it in a baby formula. I was very disappointed as I already fed my baby the whole tin.
1 answer
Diamond pro C.Australia's Own
Hi Tiffany, our Careline team did reply to your email, however we will resend the message to your direct email address. If you do not receive reply today, please check your junk email folder just in case the email got delivered there instead of your inbox.
Palm Olein oil is used widely as an ingredient in infant formula both in Australia and also around the world. Australia’s Own Diamond pro+ uses only the highest quality ingredients, all of which are approved for use by Food Standards Australian and New Zealand for use in infant formulations. More information will be provided to you via email.
Kind regards, Diamond pro+ Careline Team
Christine F.asked
I have been using Pro+1 for past 4 months and cannot find it on the shelves in Coles for past 2 weeks. Has this been discontinued do I need to find a replacement?
1 answer
Diamond pro C.Australia's Own
Hi Christine, Australia's Own Premium Diamond pro+ is still ranged in selected Coles in store and Coles online. At Australia’s Own, we are committed to guaranteeing sufficient supply, to Australian families.
If you require further assistant, please contact our Careline team directly on 1800 646 231 and one of our infant specialists will be happy to assist you further.
Diamond pro+ Careline team
Natasked
Hi, can I check if its normal to have alot of milk particles after mixing? I realise that it doesn't dissolve well like other brands. After drinking, the whole bottle is left full of undissolved dots of powder.
1 answer
Diamond pro C.Australia's Own
Hi Nat,
Sorry to hear about your experience as this is not a common concern for our Diamond pro+ Premium Early Life Nutrition Range.
For best mixing results, we recommend using lukewarm (previously boiled) water to aid dissolving the formula more easily. Once you cap the bottle, mix thoroughly by shaking gently or swirling the bottle to dissolve the formula (30-45 seconds). There also needs to be enough headroom in the bottle, otherwise the formula won’t mix properly.
If you require further assistant, please contact our Careline team directly on 1800 646 231 and one of our infant specialists will be happy to assist you further.
We hope this helps, Diamond pro+ Careline team
Other Baby Formulas
Munchkin Grassfed
4.6(416)Nestle NAN Comfort
4.4(511)A2 Platinum Premium
4.3(375)Mamia Gold
4.3(264)Blackmores Formula
4.4(133)Bellamy's Organic Formula
4.1(594)Aptamil Profutura
4.4(117)SMA
4.3(135)Aptamil Gold+
4.1(445)Karicare+ Goat
4.3(148)Novalac Colic
4.3(123)Karicare+ Formula
4.1(289)
Other Baby Formulas
Munchkin Grassfed
4.6(416)Nestle NAN Comfort
4.4(511)A2 Platinum Premium
4.3(375)Mamia Gold
4.3(264)Blackmores Formula
4.4(133)
Related Articles
The best baby products in 2020!
ieatwords.com.au has analysed a years worth of opinions from over 6,500 Aussie mums and dads to published our Awards for the best baby products in 2020. See the top-rated prams, car seats, carriers, and breast pumps to spoil yourself and your baby with this summer!
Nathan S.Oct 29, 2022
Listing monitored by Australia's Own representatives.
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.