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23 listings
Budget Direct Landlord Insurance
Latest review: I received a quote for Landlord Insurance that was very competitive but after reading Budget Direct reviews rang them to double-check that I had cover if the tenant caused damage. Finding that I did
- Review Summary
- Transparency 3.2 (15)
- Customer Service3.5 (20)
- Value for Money3.6 (19)
- Claim ApprovedYes (0) · No (4)
Youi Landlord Insurance
Latest review: Scamming with the on-line quote system. Very dissapointed, had to hang up on a rude salesperson who rang me 10 seconds after I had submitted online quote. My experience is identical to that of Helen
- Review Summary
- Transparency 1.0 (2)
- Customer Service1.0 (1)
- Value for Money1.0 (2)
Terri Scheer
Latest review: We have had the experience from hell with our first tennant who refused to pay rent and damaged our property. It took us several evictions, a tribunal and a sheriff to get her out and we are out of
- Review Summary
- Transparency 1.9 (20)
- Customer Service2.1 (24)
- Value for Money2.2 (24)
- Claim ApprovedYes (6) · No (9)
WFI
Latest review: Were with WFI for years and received good service and the property claims after storms were handled well. My wife (Policy owner) had a car accident that saw her in intensive care. WFI threw us to
- Review Summary
- Transparency 2.0 (6)
- Customer Service3.1 (7)
- Value for Money2.6 (7)
- Claim ApprovedYes (3) · No (3)
Allianz Landlord Insurance
Latest review: I just received my renewal for landlords insurance and it has gone up by more than 25% it is an extra $270 per year. When I called to find out why it has gone up so much I could not get an answer as
- Review Summary
- Transparency 2.6 (7)
- Customer Service2.0 (8)
- Value for Money2.1 (8)
- Claim ApprovedYes (2) · No (3)
NRMA Landlord & Rental Property Insurance
Latest review: We recently had a landlord claim, the tenants trashed the house, had unapproved pets within (they stuck to their stories that the animals were "breaking in" to the property), vandalised everything
- Review Summary
- Transparency 2.3 (4)
- Customer Service3.0 (4)
- Value for Money2.0 (4)
- Claim ApprovedYes (1) · No (2)
AAMI Landlord Insurance
Latest review: We had tenants that did a runner through the real estate agent left half a house full of old furniture and trash broke items and didnt pay rent. aami did'nt cover any of it and wanted 2k excess and a
- Review Summary
- Transparency 1.2 (5)
- Customer Service1.2 (6)
- Value for Money1.0 (7)
- Claim ApprovedYes (1) · No (7)
EBM Landlord Insurance
Latest review: Loyal customer for around 15 years with several policies.First claim I ever made after property destroyed by tenants. All sorts of excuses not to pay up. I spent well over $20k fixing the place
- Review Summary
- Transparency 1.0 (4)
- Customer Service1.8 (5)
- Value for Money1.8 (5)
- Claim ApprovedYes (1) · No (3)
ANZ Landlord Insurance
Latest review: I'm currently paying in excess of $650/a for Landlords Insurance through ANZ so I thought I'd see what they'd quote me if I asked for identical cover as a new customer. $100/a less!!! A 15% discount
- Review Summary
- Transparency 1.0 (4)
- Customer Service1.0 (5)
- Value for Money1.0 (4)
- Claim ApprovedYes (0) · No (3)
Coles Landlord Insurance
Latest review: I have lodged a roof repair claim 8 weeks ago. I was told that an assessor will go to the property to assess the claim. Nobody has contacted me nor gone to assess the claim. I have written so many
- Review Summary
- Transparency 1.4 (8)
- Customer Service1.4 (9)
- Value for Money1.3 (9)
- Claim ApprovedYes (3) · No (2)
CGU Landlord Insurance
Latest review: Corrupt Guilty Underhanded Review/Complaint made without prejudice. Please do not use their Landlord insurance it's an absolute scam. I have made a formal written complaint to AFCA, & encourage
- Review Summary
- Transparency 1.8 (5)
- Customer Service2.5 (4)
- Value for Money2.0 (4)
- Claim ApprovedYes (0) · No (5)
APIA Landlord Insurance
Latest review: I managed my parents property with APIA Landlord Insurance for 6 years prior to their deaths. I then asked to change the policy over to my name. They stated a new policy would be required. I was
- Review Summary
- Transparency 1.0 (1)
- Customer Service1.0 (1)
- Value for Money1.0 (1)
Westpac Landlord Insurance
Latest review: Lodged a claim on 18th February 2020 for storm damage on a recently purchased rental property. Westpac accepted the claim and did a make safe on the roof and cut a 2 square metre hole in the Garage
- Review Summary
- Transparency 1.0 (2)
- Customer Service1.0 (4)
- Value for Money1.5 (4)
- Claim ApprovedYes (1) · No (0)
Woolworths Landlords Insurance
Latest review: They're the only company I could find that would accept self managed properties. Which is good. But my policy is up for renewal 04/2020. In the middle of the COVID-19 pandemic. I have been insured
- Review Summary
- Transparency 1.3 (10)
- Customer Service1.4 (10)
- Value for Money1.3 (9)
- Claim ApprovedYes (1) · No (4)
New Vision Financial Services · includes 7 listings
Latest review: Chris offered help with financing my loan and was able to suggest the lenders who would be able to service. He pursued and obtained all approvals in time. Lovely person to work with. Very responsive
- Review Summary
- Transparency 5.0 (10)
- Customer Service5.0 (10)
RAMS · includes 4 listings
Latest review: I wish I went with ANYBODY else. Online banking horrendous, app is even worse. Extremely high fees. No customer service. No Debit cards to access your money on offset accounts, they use eftpos,
- Review Summary
- Transparency 3.1 (40)
- Customer Service2.8 (37)
Honan Real Estate Insurance
Latest review: Ive paid Honan premiums for a property for the last 9 years, & never made a claim. 1.5 years ago I finally had had enough of my property manager (who didnt follow up small damages like burns on
- Review Summary
- Transparency 2.0 (1)
- Customer Service5.0 (1)
- Value for Money2.0 (1)
RACV Landlord Insurance
Latest review: I have landlord insurance with RACV since November 2022. After 2 months my tenant left the premises without paying rent. It took me a long time to remove the rubbish that he left. I made the claim
- Review Summary
- Transparency 2.5 (4)
- Customer Service2.5 (4)
- Value for Money2.8 (4)
- Claim ApprovedYes (2) · No (0)
Vero Insurance · includes 4 listings
Latest review: Dealing with Vero after my car was hail damaged was frustrating and stressful. The number of hail damaged cars could excuse the length of time it took to progress the claim (2 mths) but not the other
- Review Summary
- Transparency 2.1 (16)
- Customer Service2.1 (23)
- Value for Money2.0 (23)
- Claim ApprovedYes (10) · No (7)
OnePath Landlord Insurance
Latest review: Having held various types of insurance for the last 30 years, this was the first time I have ever had to make a claim. I thought a company the size of ANZ and QBE could be trusted, how wrong I was.