Backloading Removalist

According to publicly available information required by law to operate a business in Australia, the Australian Company No. is 640 581 488 which is also their ABN No.

On 4 May 2022 a change of registration of details with the Australian Securities and Investments Commission gives the name of the Director of ALL STATES REMOVALS AND CAR TRANSPORT PTY LTD (otherwise known as "Backloading Au") as [Name Removed]. The new "address" of the company is care of RASSMUSSEN & ASSOCIATES, Chartered Accountants of 10 Nelson St Mackay QLD, 4740 Ph:07 4951 4...

This happened to me, after the goods were in transit. But what can you do. They aren’t prompt in returning calls or texts or emails- more a when it suits them situation. On the plus side goods were delivered within timeframe and undamaged. They are just hard to deal with. But getting small loads moved interstate leaves you few options.

I asked for a quote based on 8 cubic meters then booked and paid the deposit. I wanted to increase the amount by a bicycle and a bar fridge. These people then DOUBLED the quote saying I increased the space to 18 cubic metres. No refund of deposit given even went to NSW fair reading but they lied in their response.
THEY ARE COMPLETELY INCOMPETENT!!!

When I booked for my belongings to be transported from Brisbane to Melbourne I was told this would take 3 days. My belongings arrived over a month later. When I called to find out when my furniture would be delivered I was hung up on my the receptionist.

This is a terribly run, untrustworthy company that I definitely would NOT recommend not anyone!

Booked through this company for a Brisbane to Canberra move with a month of storage while we found somewhere to live. Circumstances changed and the move was to Brisbane. I arranged with the driver agreed on a time frame and left it at that. The furniture didn’t show up and there was no answer to any phone calls or emails. It wasn’t until several days with no contact and no furniture I decided to report the items as stolen. They finally got in contact with me and said they were organising it with the driver and they’ll contact me. There was no c...

2 bedroom house furniture collected on 16/10/2017 from Coburg Victoria, allegedly delivered to Cairns on 28/10/2017 no contact from the company despite numerous phone calls and emails.
Anytime they were contacted they were fundamentally dishonest with details of arrival times.
Do not use they are appalling furniture still not delivered 14 weeks later.

My move was a 1 bedroom apartment, interstate capital city to capital city.

This crew did not commit to confirmation quote. On paying the deposit, 24 hours after receiving the confirmation date and paperwork, only to be told the date was no longer available. When stating i had a confirmed quote, [name removed], the key phone contact started screaming at me and stated not her fault 'bookings team' got it wrong and they should not have sent out a confirmation. When requested to speak to the manager, was told NO, When ask for their names, wa...

Organised a move through moving again who contracted it to gecko backloading professionals for the 16th August well no one showed up was given the drivers number to contact to find out eta driver rude and abusive when I finally got hold of him on Saturday told me a huge story about breaking down and continues with telling me another driver stole the trailer! Then told me he wasn't going to make it so rang the company no answer left message on answer machine then comes Monday morning thinking company will ring me first thing NO so I ring them ju...

In March 2017, I had contacted Backloading Removalist for interstate move and decided to pay them in full for the deposit (AUD $185) and the removalist fees ($802) in advance since their internet review seems positive and they are very responsive via emails and phone calls. Then the nightmare begins after payment made. Not only this company is not committed with their agreed moving date, they were extremely rude and would not commit to the pick up or delivery date. All they ask you is to wait for the phone call and the movers will pick up your ...

Worst Removalist we've ever dealt with. The truck never even showed up with no one bothering to even contact us and tell us they weren't coming. The truck didn't show up the next day or the day after that tor the day after that but they had our deposit. They didn't give a brass razoo that they had taken our money or that the new owners of our house were waiting to move in or that they cost us minimum three days pay waiting for them. They didn't even show the courtesy of letting us know when a truck would turn up. No communication what so ever. We had to chase them to find out what was happening and they could never tell us. Worst moving experience ever so you have been warned.

I used BLP (under previous ownership) in February this year to move from Sydney to Sunshine Coast - the whole process was relatively smooth although I did have to pay extra on the day as I had amended the inventory and they said I had not advised them within the specified time (the overall space I used was still the same and I did give them the 5 days notice) However unpacking revealed missing and broken items - they were able to find one of the missing items which was returned to me but despite numerous back and forward emails they were not ...

They are very nice, polite and provide a very competitive quote, but that's all before your actually pay them. After the initial payment, expect mostly troubles. Personally, I had a lot of problems with them: e.g. the pick up time was absolutely different from what they told me initially, the price was eventually $450 more than what I was offered in the initial quote etc. I'm trying to call/email this company for the last 3 weeks and no response what's so ever! These people are scam! Don't waste your time&money!

Lucy and Jarryd from BLP were fantastic. Customer service was great and Jarryd did a wonderful job moving our belongings from Brisbane to Sydney. I honestly couldn't recommend a better company. We have used removalists every 2 years moving for work and these guys are GREAT! We will use them again and I will be telling everyone about them! THANK YOU BLP!

The removalists Nate and Jarryd turned up to my house in Sydney on time. They were friendly and helpful, taking extra care with some items that have sentimental value as they belonged to my grandfather. Delivered to our new house in Brisbane within 24 hours, working under terribly windy, rainy conditions and never complaining once. Not a single item damaged and impeccable service. I will use them again and have no hesitation recommending them to my friends and family.
Daniel Lane
Impeccable service.

Because of these reviews I nearly made a huge mistake by not booking these guys. All of the bad reviews here, are about companies with similar names. “Backloading Professionals” are a family business who perform all of their moves in their own trucks. They have been so helpful to my mum & I through a very difficult time, making our move from the Gold Coast to Sydney so easy for us. I hope not too many people are getting confused by this! Thanks again Backloading Professionals team. Coral & Ivy