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Jes MSydney, NSW
- BCIC Bond Cleaning
- Verified customer
Amazing staff and customer experience!
The staff were incredibly accommodating and friendly! Such a great team! Contact with me was fantastic! Brooklyn and the rest of the customer service team went above and beyond to accommodate my needs and the clean was stunning! They provided photos pre and post too which was great!
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- BCIC Bond Cleaning
- Verified customer
Very Impressed
Very good job through out the whole unit, infact the rental managers said it was the best they'd seen and requested your details, so I happily passed it on, thanks.
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- BCIC Bond Cleaning
- Verified customer
Great service. The house was spotless, especially the oven!
Bond clean for a two storey three bedroom townhouse. Good communication leading up to the clean and spotless cleaning on the day. The oven was immaculate! Our agents were really impressed and we received our bond back in full no questions asked.
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- BCIC Bond Cleaning
- Verified customer
Outstanding work.
House was handed back even better than we thought. Perfectly clean and the agent wasn’t able to pick on anything. Would definitely recommend to anyone that is looking for cleaning services.
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Ankit VijaySouth East Queensland, QLD
- BCIC Bond Cleaning
- Verified customer
DO NOT TRUST BCIC
We got bond cleaning and carpet cleaning from BCIC for 3 bedrooms apartment. The work done by them was pathetic, to say the least. The property manager has told us that she would need to call the new cleaner guys to get things sorted and would charge it against us. Even I could have done a better job than them. Thet did not have right equipment to do the job. I was told that they came with few buckets. The boys who came for bond cleaning were not experienced. The oven, bathtoom, bathtub, cook top were in same condition as we left. There were wa...Read more
termark left from washing. The things were dirty even after re-clean. Please stay away from this company if you are looking to get your bond back. They are lazy, incompetent and do not understand professionalism.Similar opinion? Write a review on ieatwords.com.au!
Luke B.Sydney, NSW
- BCIC Bond Cleaning
- Verified customer
Absolutely Perfect
Sutherland shire, Sydney
4 bed, 2 bath home
The guy they sent did a fantastic job, house looked even better than when I moved in.
The house is quite a large 4 bed but no extra was charged
Agent was very impressed and I was asked by them who did the clean
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Tony A.
- 2 reviews
- BCIC Bond Cleaning
- Verified customer
Easy to deal with
All staff we dealt with were pleasant and happy to help. Cleaners arrived on time and when we needed a re-clean to satisfy property manager, it was organised quickly and easily. Would definitely recommend BCIC.
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MattSouth East Queensland, QLD
- 7 reviews
- BCIC Bond Cleaning
- Verified customer
Do not use this company!
How do I rate less that 1 star?
TL;DR: Did not actually clean the house. Con artists. They don't honour their guarantee. Won't refund for lack of work or your own out-of-pocket expenses. Customer service is terrible/non-existent.
Single storey, 4 bed 2 bath house. This was the worst "clean" ever. But that is just the beginning!
Chose these guys because of the "7 day guarantee". What could go wrong, right? Answer: everything!
The clean was not completed. At all. I have attached the exit report so see for yourselves.
The property managers ask...Read more
ed them to return within 24 hours to fix the issues (as is standard). They replied saying they need 48 hours to get a cleaner organised so the real estate said not to bother. Several hours later (8:30pm), BCIC realised they were in the wrong so send an email to the PM asking if they could come the next day. Obviously, the PM had already arranged another cleaner (at my expense).Similar opinion? Write a review on ieatwords.com.au!
MattSouth East Queensland, QLD
- 2 reviews
- BCIC Bond Cleaning
- Verified customer
Quick to respond.
Great service and communication. Had them come to do the bond clean and the carpets in my 3 bedroom, 2 bathroom rental apartment. Overall a very good clean. There were some marks left on the tiles but they were back to fix it within 24 hours of me letting them know. Many thanks.
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Peter Cal Greater Melbourne (Metropolitan), VIC
- BCIC Bond Cleaning
- Verified customer
Absolutely terrible
The cleaners came Late. Did half the house only and refused to go back. They then asked for a further payment to finish the job!! Never use this company. Terrible customer service. Lazy and completely incompetent. Just a corrupt business.
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JackSouth East Queensland, QLD
- BCIC Bond Cleaning
- Verified customer
Horrible Experience, Terrible Service & Communication
DO NOT BOOK THESE PEOPLE. Very poor quality clean. The whole second story of the house wasn't cleaned and took over a week to rectify. Horrible communication and customer service.
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Just MovedCanberra 2600, ACT
- BCIC Bond Cleaning
- Verified customer
I would not recommend BCIC
Having previously always done my own bond cleaning I was very disappointed that I paid a lot of money, only to have to return to the property and do some cleaning myself. BCIC used the excuse ‘we can not guarantee because of the condition’ as a cop out for not doing a thorough job.
Not a great experience.
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AlyGPerth, WA
- 3 reviews
- BCIC Bond Cleaning
- Verified customer
Fantastic Service!
I was a bit worried about using a bond cleaning service but these guys are fantastic!! Amazing price for cleaning an entire 3x2!! Clear communication with the cleaners before, during and after the date of clean. Thank you for doing a great job and allowing me to pass my final rent inspection :)
1 comment
BCIC TeamBCIC
Thank you so much Alysha for your kind words, we cannot appreciate it enough.
We are truly blessed to have customer like you. We are so glad to hear that we were able to meet your expectations and you PASSED your Inspection.
... Read more
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- BCIC Bond Cleaning
- Verified customer
Efficient and great value
Got a few bond cleaning quotes and these guys were very competitive with price. The booking process was highly efficient and easy, and the cleaner who turned up on the day was polite and he did a great job. Got our bond back no problems. I’ll use these guys again next time for sure.
1 comment
BCIC TeamBCIC
Thank you for such a nice review and feedback Michael.
We do agree Ron is a Gentle Giant, he is very passionate about his business and we are so lucky to have him on our team.
The most important part is that we "GOT YOUR BOND BACK"... Read more
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Tahnee J.South East Queensland, QLD
- BCIC Bond Cleaning
- Verified customer
Amazing cleaners! Ive had okay and bad experience with bond cleaners but you guys were the best!! :D
Apartment 2 bedroom 2 bathroom. Lounge living kitchen and Patio. Started virtually on time and finished in the afternoon. Was super clean in every area of the apartment. All windows, glass draws cupboards were spotless.
1 comment
BCIC TeamBCIC
Thank you so much for your kind words Tahnee, You truly are a legend.
We appreciate you taking the time out to share your experience with us.
... Read more
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- BCIC Bond Cleaning
- Verified customer
Vacate bond clean
1 bed apartment left sparkling. Team were lovely & thorough & communication was great. I would use this company again. Passed my real estate inspection with no issues at all. Thank you!
1 comment
BCIC TeamBCIC
Thank you for the awesome review Nic, It is always been our mission to get our customers BOND BACK. We are so glad and happy to hear we were able to do this for you.
We look forward to working with y... Read more
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Jordan G.Sydney, NSW
- BCIC Bond Cleaning
- Verified customer
BCIC staff
Moses, our cleaner was the most lovely and pleasant person. He went above and beyond to make sure the house was spotless on a 40 degree day... he did this clean on his own and we had a three bedroom house, no aircon... despite this, he was polite, friendly and very thorough. If it were purely based on our experience with Moses alone, I would 100% recommend BCIC to all my friends and family. We received our bond back in full.
1 comment
BCIC TeamBCIC
Thank you so much Jordan for your kind words, we cannot appreciate it enough.
We agree, Moses is one of our top cleaners and he is a GEM. ... Read more
We are so glad to hear that he went above and beyond to meet your expectations. We are making more changes to make sure our operation staff also improves, please do let us know how and where we can improve. We are truly blessed to have customer like you, and we look forward to working with you again in the future. Thank you so much again.Similar opinion? Write a review on ieatwords.com.au!
SusanHunter Region, NSW
- 2 reviews
- BCIC Bond Cleaning
- Verified customer
Never Clean Again
I don't believe I will ever clean another house again after experiencing your professional services at such an affordable price. Your staff achieved in 4 hours what would have taken me 2 days.
1 comment
BCIC TeamBCIC
Susan, thank you so much for your kind words, we have been waiting for kind people like you to say some Good work we do.
Nicole is one of if not the BEST cleaner we have, she is amazing, we have re... Read more
al estate agents ask for her in New Castle. We are so happy that we were able to live up to your expectations and you were kind enough to give us this beautiful review.Similar opinion? Write a review on ieatwords.com.au!
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- BCIC Bond Cleaning
- Verified customer
Worst Ever
These people are crooks. Their clean failed our agent's approval. They turned up 5 hours late. Demanded more money once on the job. Refused to clean anything above 2 metres high or anything that was too dirty despite given an accurate spec. Reported to Office of Fair Trading. Do not use this company! They are scammers.
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- BCIC Bond Cleaning
- Verified customer
Do not waste your money
Not only was the clean atrocious, our house was left unlocked with the doors open from when the cleaners left to when we could get there to check the clean.
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BCIC TeamBCIC
Thank you so much Jes M for your kind words, we cannot appreciate it enough.
have; she's a GEM. We keep making changes to meet the expectations of our customers. Please do let us know how and where we can improve.Our customer service team strives to provide you the most accurate information and we agree, Brooklyn is one of the best we... Read more