Reviewer Photos & Videos
TeilaGreater Melbourne (Metropolitan), VIC
- 2 reviews
- BCIC Bond Cleaning
- Verified customer
Perfect! Well Organised
The Bond Clean Was Very Easy To Organise, All Communication From BCIC Was Clear And Helpful. The House Looked And Smelt Great When Finished. Will give them full marks for cleaning!
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Alice DGreater Melbourne (Metropolitan), VIC
- BCIC Bond Cleaning
- Verified customer
Great Service and Punctual!
My experience with BCIC was great. I found them really professional and great with communication. They arrived on time and provided me with before and after photos of my property. Best of all, I got my bond back! Thank you BCIC
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AllySouth East Queensland, QLD
- 2 reviews
- BCIC Bond Cleaning
- Verified customer
I wish I could give this company zero stars.
I recently booked in my end of lease bond clean through BCIC and the experience was absolutely terrible.
I was advised by my real estate agent that I had failed the exit report the day after the cleaners had attended the property. I contacted BCIC and asked them to return to rectify the issues and arranged for them to recollect the keys.
I returned to the property the evening after the second clean and found the property in an unacceptable state. There was grease all over the range hood and surrounding cupboards, dirt all over the floors, mark...Read more
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Rhienna M.Sydney, NSW
- BCIC Bond Cleaning
- Verified customer
Great service;agents refunded bond in full without question. Easy to book and lovely team both on the phone & in person.
Got both the new place and old cleaned.
Old place was 2 bed apartment all on one level.
New place is 2 bed townhouse so split level
Cleaners took time to make it perfect.
1 comment
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MadelineSouth East Queensland, QLD
- 2 reviews
- BCIC Bond Cleaning
- Verified customer
Very Very Good
Cleaners And Carpet Cleaners Were Very Very Good And Good At Communication, I Wish The Communication Was Directly Through Them From The Start. Very Helpful People. Will definitely recommend and hire the services in future.
1 comment
Kavita S.BCIC
Thank you so much for your kind words Madeline, you truly are a legend.
We appreciate you taking the time out to share your experience with us.
We count ourselves lucky for customers like you. We look... Read more
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Jes MSydney, NSW
- BCIC Bond Cleaning
- Verified customer
Amazing staff and customer experience!
The staff were incredibly accommodating and friendly! Such a great team! Contact with me was fantastic! Brooklyn and the rest of the customer service team went above and beyond to accommodate my needs and the clean was stunning! They provided photos pre and post too which was great!
1 comment
Kavita S.BCIC
Thank you so much Jes M for your kind words, we cannot appreciate it enough.
Our customer service team strives to provide you the most accurate information and we agree, Brooklyn is one of the best we... Read more
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KavanSouth East Queensland, QLD
- BCIC Bond Cleaning
- Verified customer
Good Work
Kim and his wife are awesome. The cleaning done was perfect and they were on time. However, call center is difficult to get hold of. But overall good work. Will recommend them.
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- BCIC Bond Cleaning
- Verified customer
Very Impressed
Very good job through out the whole unit, infact the rental managers said it was the best they'd seen and requested your details, so I happily passed it on, thanks.
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James.GGreater Melbourne (Inner), VIC
- 3 reviews
- BCIC Bond Cleaning
- Verified customer
Prompt & Professional
Prompt. Professional and thorough. The cleaners did a fantastic job at my property and your office staff managed everything very well. Happy to recommend and would certainly engage you again.
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Md.HSydney, NSW
- 2 reviews
- BCIC Bond Cleaning
- Verified customer
Happy with the cleaning
Good Service, Well Behaved. It was easy to book. The cleaner was friendly and efficient. Altogether, it was a good experience. I am happy with the work done and a satisfied customer.
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- BCIC Bond Cleaning
- Verified customer
Great service. The house was spotless, especially the oven!
Bond clean for a two storey three bedroom townhouse. Good communication leading up to the clean and spotless cleaning on the day. The oven was immaculate! Our agents were really impressed and we received our bond back in full no questions asked.
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MarkySydney, NSW
- BCIC Bond Cleaning
- Verified customer
Good Service
I hired them for cleaning my BBQ. The cleaners arrived on time, were approachable and thorough professionals. However, there was some communication issue at first but everything was sorted out by the office staff. I Will recommend them and use their services in future.
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JennyGreater Melbourne (Outer), VIC
- 2 reviews
- BCIC Bond Cleaning
- Verified customer
Very Easy & Professional
Very easy and professional did a wonderfully job cleaning our apartment. The office staff was very helpful and approachable. My agent was also happy with the cleaning. Will definitely recommend their services.
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- BCIC Bond Cleaning
- Verified customer
Outstanding work.
House was handed back even better than we thought. Perfectly clean and the agent wasn’t able to pick on anything. Would definitely recommend to anyone that is looking for cleaning services.
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- BCIC Bond Cleaning
- Verified customer
2 Bedroom Unit Bond Clean and Carpet
2 Bedroom Unit Bond Clean and Carpet
The cleaner did a very thorough job through out the unit.
Did a great Job in the Kitchen especially cleaning a very dirty oven.
Removed difficult scuffs on walls.
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Ankit VijaySouth East Queensland, QLD
- BCIC Bond Cleaning
- Verified customer
DO NOT TRUST BCIC
We got bond cleaning and carpet cleaning from BCIC for 3 bedrooms apartment. The work done by them was pathetic, to say the least. The property manager has told us that she would need to call the new cleaner guys to get things sorted and would charge it against us. Even I could have done a better job than them. Thet did not have right equipment to do the job. I was told that they came with few buckets. The boys who came for bond cleaning were not experienced. The oven, bathtoom, bathtub, cook top were in same condition as we left. There were wa...Read more
termark left from washing. The things were dirty even after re-clean. Please stay away from this company if you are looking to get your bond back. They are lazy, incompetent and do not understand professionalism.Similar opinion? Write a review on ieatwords.com.au!
Luke B.Sydney, NSW
- BCIC Bond Cleaning
- Verified customer
Absolutely Perfect
Sutherland shire, Sydney
4 bed, 2 bath home
The guy they sent did a fantastic job, house looked even better than when I moved in.
The house is quite a large 4 bed but no extra was charged
Agent was very impressed and I was asked by them who did the clean
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Dany.DSouth East Queensland, QLD
- 2 reviews
- BCIC Bond Cleaning
- Verified customer
Job Well Done
I was really impressed with the way your team did such a thorough job of cleaning my apartment I didn't know it could get that clean! Great help from your call centre to organise everything and for following up when the job was done to make sure I was ok with the outcome. Will definitely use your company again. Thanks guys
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Tony A.
- 2 reviews
- BCIC Bond Cleaning
- Verified customer
Easy to deal with
All staff we dealt with were pleasant and happy to help. Cleaners arrived on time and when we needed a re-clean to satisfy property manager, it was organised quickly and easily. Would definitely recommend BCIC.
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MattSouth East Queensland, QLD
- 7 reviews
- BCIC Bond Cleaning
- Verified customer
Do not use this company!
How do I rate less that 1 star?
TL;DR: Did not actually clean the house. Con artists. They don't honour their guarantee. Won't refund for lack of work or your own out-of-pocket expenses. Customer service is terrible/non-existent.
Single storey, 4 bed 2 bath house. This was the worst "clean" ever. But that is just the beginning!
Chose these guys because of the "7 day guarantee". What could go wrong, right? Answer: everything!
The clean was not completed. At all. I have attached the exit report so see for yourselves.
The property managers ask...Read more
ed them to return within 24 hours to fix the issues (as is standard). They replied saying they need 48 hours to get a cleaner organised so the real estate said not to bother. Several hours later (8:30pm), BCIC realised they were in the wrong so send an email to the PM asking if they could come the next day. Obviously, the PM had already arranged another cleaner (at my expense).Similar opinion? Write a review on ieatwords.com.au!
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Kavita S.BCIC
Thank you so much Rhienna M for your kind words, we cannot appreciate it enough.
you got your BOND BACK in FULL. we look forward to working with you again in the future. Thank so much from bottom of our hearts.We are truly blessed to have customer like you. We are so glad to hear that we were able to meet your expectations and ... Read more