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BG Fencing
Amazing job very happy customer
Sam and his Team were extremely professional from initial quote to delivery and installation, we couldn’t be happier with our Hampton’s pier panels and gates for our home. The job was reasonably priced and delivered in a timely manner. Thank you
Please stay away from them even if they do the job for $10 only
They have no idea or respect. Once they win the job and get a deposit they don't turn up on time, When they turn up they don't know how to do the job and when you complain they say that's how it gets done.
They have no idea how steel/ aluminum or glass work gets done. If you have already hired them make sure that you supervise them minute by minute and ask them why they doing things the wrong way and stop them from continuing further otherwise it will be too late!
- 42 reviews
- 48 likes
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Sad Example Of A Dishonest Family Business.
Unfortunately, I have had to learn the hard way that it's very difficult to find trustworthy services in the Western Suburbs of Sydney, and once again I have been very disappointed this time with a Fencing company, I thought I had given very careful consideration out of three quotes, even eliminating one because of negative reviews, and I decided to go with the one who said all the right things, the owner of this business told me ''We are a family business and my sons work with me, we do a good job and you will be happy with the result'', also ...
Read morehe was very friendly which was reassuring and gave me a positive feeling that I had made the right decision to give him the job. After receiving the initial quote of $11,660.00 on 19/09/2018 and subsequently paying a deposit of $2,660.00 on 31/10/2018 their customer service from then on proved to be abysmal, a further payment was made to him of $3,500.00 on 11/12/2018 which was an extra payment for two side gates, this brought the cost to $15,160.00 plus an extra S500.00 cash for three gate locks from Bunnings which I later priced at $79.95 each so with installation should not have been much more than $300.00 not $500.00, (actually they wanted to charge me $600.00 complete rip-off, and I managed to haggle them down to $500.00) bringing the total cost of this job to $15,660.00 I mentioned to him when he was measuring up for the quote, that during my home renovation around $4,000.00 worth of my property was stolen through the garage ceiling manhole by the roof cavity cleaners that were sub-contracted by the builder, and after that pilfering continued by the building workers up until completion, and I told him that I had to call the police out twice to attend at my home to report the incidents, but the police could do nothing about it without fingerprints or CCTV, I realise now that was an error on my part, because that just made it worse and then it was carte blanche for the light-fingered to just help themselves to what they wanted from my home, and it happened again with BG Fencing, and the reason I know is because one item a brand new pair of motorcycle boots still in their box, after the $4,000.00 worth of property was stolen I moved them from inside the house to the garage, but as the manhole could no longer be accessed I thought the property in my garage would now be safe and secure, but the motorcycle boots together with a two-person inflatable Canoe, set of three Floating Shelves, two Security Door Locks, also three brand new Solar Fountain Water Pumps which I had only purchased at the end of October 2018 and one brand new set of Christmas Garden Lights, two sets of Butterfly Christmas lights which I had only purchased in December 2018, also, some things were moved around on the shelving, one item which I had on one shelf was moved to another, and I'm not sure if more was stolen I just haven't missed any other items yet, always you remember something you bought before then later realise that's also missing, I know this from past experience. The reasons for this negative review for B.G. Fencing are noted below: 1/ On the 05/02/2019 BG Fencing were at my home installing the fence and gates, and there were to my memory four or five people including the owner and his sons.Questions & Answers
Hi Carmel, I'm about to get a Hamptons Style Fence, but I'm concerned about the two other reviews. Did you have any problems at all? My husband is worried, as the owner was a bit blasé when measuring. Would you mind showing me photos of your fence? It would be greatly appreciated. Thank you
Hi Melisa,
I received a message from Product Review asking if I could assist you with your question, first let me say that I was previously a customer of BG Fencing so I can speak from personal exper...
Read moreience, and I believe that your husband is justified in being concerned and worried.
Hi Alan, Thanks for your response. It’s just so disappointing as I can’t find another company in Sydney who does an aluminium Hampton style fence. However, after reading reviews and going through their Facebook page, we will be steering clear.
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