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Reviews

5.0

25 reviews
5
(25)
4
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3
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2
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1
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  • Customer Service
    5.0 (2)
  • Timeliness
    5.0 (2)
  • Job Satisfaction
    5.0 (2)
  • Rates and Fees
    5.0 (2)
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Professional service and quality workmanship.

published

We recently dealt with Karen and Bryan to get some horizontal aluminium slats installed above our existing brick wall. We were delighted with the results and Bryan's quality workmanship deserves a special mention. The process was seamless from start to finish. Email communications with Karen, payments, etc all professionally handled making for what felt like an effortless experience.

Bryan even went the extra mile, directing us to suppliers and patiently giving us multiple quotes when our local council didn't approve our original plans. We highly recommend them to anyone looking to get similar work done.

Customer Service
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Dan and Jo

Dan and JoPerth, WA

5-star service and professional workmanship!

published

Thanks Karen and Bryan at VIP Fencing Fremantle for our fantastic new fence! We couldn’t be happier with your professionalism, attitude, top notch workmanship and competitive pricing. The whole process from quoting and answering our many questions to removing the old asbestos and then installing our new fence to schedule was smooth and trouble free. We are happy to recommend you highly anytime and we’ll definitely be in touch again when we need our other boundary fenced.

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Job Satisfaction
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Elizabeth

ElizabethPerth, WA

A very happy customer

published

Thank you so much Karen and Bryan for our beautiful new gate. The whole process was seamless from beginning to end due to your professionalism and high standard of work. We would highly recommend your services again.

Gardening & Landscaping

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First class service

published

Loving the new fence

published

Great job Bryan - very professional, punctual and reliable. Explained the job clearly so we knew exactly what to expect and then delivered as promised. Highly recommend your services. Many thanks. Pauline

Over and around the deck

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The fence I had built was of excellent quality and erected in a timely fashion. With competitive pricing and friendly service I am extremely happy with the job. 10 out of 10.

  • Verified customer

Great service

published

Clint was very patient and professional with us.
The quality of his workmanship was outstanding and would recommend him to friends and relatives.

Fencing Excelkent Service.

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We have used Bryan before and again he delivered an amazing fencing job and professional service. We would highly recommend his service. Trish & Geoff

Wildblood

WildbloodWestern Australia

  • 2 reviews
  • 1 like

Transformation of my front yard

published

I love the fence and matching gates which so perfectly compliment my old home. I chose the rural look fence which is 1.2m high has two rails on top one rail on bottom and mesh. It offers security, makes a great dog fence and is child friendly. Best of all it looks great! I can’t thank the master craftsman and his team enough for all the hard work and an excellent job. Highly recommended!

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Ali

Ali

  • 2 reviews
  • 1 like

Fantastic

published

We are so happy with our new fence and our experience with VIP they are very professional. Great service from start to finish and our new fence has made such a difference to our property.

very professional

published

service was very good everything was done on time I would recommend them for the intstalation of fencing requirements for anyone requiring this service

Double Gates

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Fantastic Company - reliable - on time and obliging - not to mention A FANTASTIC JOB. Bryan exceeded our expectations and have no hesitation in recommending VIP Home Services Fencing and Home Maintenance.

Rio

RioPerth

  • Verified customer

Supply & install aluminimu infill panel

published
  • Verified customer

Modular slim wall screen

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Bryan was efficient and worked steadily to ensure our screen was up within two days. Karen worked quietly in the background liaising with us so all went without a hitch. We are very happy with the finished product.

Modular Wall

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AMAZING. Bryan was so efficient. Quick to respond to quote plus questions related to the quote. Great onsite service. Tidied up. A pleasure to work with Bryan. We had a 40m modular put up. Absolutely outstanding. We are delighted with the job. Thank you. Trish & Geoff Lotter

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  • Verified customer

Our New Gate. John and Shirley PRR May 26, 2017

published

From quote to erected replacement gate, the service and courteous professionalism provided by Bryan and Karen is and was exemplary. Suggestions by Bryan made style, colour and type of gate replacement materials made for an easy selection plus the price was outstanding. Attention to detail which included site clean up and removal of old gate made for a pleasant surprise.
A job made tricky by underground water pipes well and truly done. Excellent!

Job well done!

published

Bryan came in day before yesterday 9th May and completed the job very well in a professional way. He took his time to ensure that everything was installed and fixed properly. He was very mindful of children and parents coming in. Me and my staff are satisfied with his wok. Also, the children are happy to see the new gates.If i have to recommend it then i would highly recommend to choose VIP for any fencing work.

Rachel

Rachelperth

  • 2 reviews
  • 2 likes

Great service and job well done

published

I had a fairly extensive fencing job and I wasn't entirely sure of the best way to go about it. I got a few quotes but Bryan was the only one who really took the time to listen to my (terribly vague!) ideas and offer a range of options. And in fact, it was Karen who suggested the winning solution! I required two different fence types, one of which Bryan hadn't installed before, and he went above and beyond to make sure it all worked out smoothly. So FYI, he is now a pro at installing Polvin fencing! Karen kept me updated along the way and made all the paperwork really easy too which was a huge relief. So between them, I'm very grateful for the brilliant fence that I have now!

Anna

AnnaFremantle, WA

  • 5 reviews
  • 16 likes

Great service from start to finish!

published
  • Verified customer

Exemplary service - prompt and thorough

published

We had a variety of home maintenance tasks that had built up, ranging from fixing a pergola beam and cover, replacing a ruined pet door and repairing latches, hooks and so on. The quote was fair and the jobs accomplished on time and with no fuss. Very refreshing to have such a competent team.

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Questions & Answers

Oakura

Oakuraasked

My new home currently under construction will be completed in February. I wonder if you are able to quote me the front fencing and garage gates? Thank you

No answers
Kpow54

Kpow54asked

I am currently using a VIP guy who is doing work for me in East Fremantle. I submitted a job on hipages for a wooden gate with lock to be made, painted and installed at my home. We discussed the shape of the gate when he quoted. He showed me pictures on his phone of what he could do. I said if the top of the gate was to be curved, just a gentle curve. He has now made a gate with a high pitched curve which looks ridiculous. He said, no worries, we can make it lower! I wanted a high gate and that's why I paid for a lock. He is coming back to finish this week and I don't know how to deal with him. Frankly, I think he should remake the gate because it is wrong. Can I have some advice please? Kathleen Powell Mobile: 0419 983 167

1 answer
VIP Home Services
V.I.P. Home ServicesVIP Home Services

Hi Kathleen,

Thank you for your question.

It was lovely speaking with you earlier and thank you for providing further information.

We look forward to working with you to resolve this for you.

Kind regards,
V.I.P. Home Services

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