Kenwood Chef XL Sense KVL6100T

Bought this machine one month ago in Feb 2020. The creaming beater makes a very loud screeching noise when creaming butter and sugar. Spoke to Kenwood who say its normal. I bought this because I want a large bowl for breadmaking, and Choice recommended it. I have only used it twice for creaming butter and sugar and both times it made a terrible squealing noise. The very loud noise puts me off using the creamer.
The best Kenwood could offer was the advice that the very loud screeching is normal for this beater. It also jolts around on the benchtop when in use mixing a cake mix.

When using the creaming beater it makes a very loud screeching noise. I used it to cream butter and sugar. Spoke to Kenwood who say its normal to make this screeching/squealing noise. I dont agree as its very loud and hurts my ears. I adjusted it as per Kenwood instructions, no change in noise level. The machine also jolts about on the bench top when in use. I bought this machine because Choice recommended it and I wanted a large mixing bowl for bread making. Ive used it twice, bought 1 month ago.

This machine is wonderful. Sponges, cakes, meringues, pavlova, all whip up in record time. Easy to handle bowl, functional splash guard, which is mostly unnecessary, as it doesn’t throw mixture out. Tools are good. Folding tool works well after some adjustment that had been well explained in instructions. Whips cream so fast, compared to previously owned electric mixers, doesn’t need constant scraping down, and I haven’t needed to wear ear protection. I love the volume of the bowl, it will mix a large fruit cake easily. The bowl is light and very easy to handle, in spite of its large 6.7l capacity.

I like this blender. The motor is not very loud and working very good. I use this motor to mix plain flour and very convenient, about 5 min this motor can finish this work. For daily use, the mixing bowl capacity is enough, but if customer can change a large bowl, it's much better.