Steelcraft Strider Compact Deluxe Edition Questions & Answers (page 4 of 6)
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Hi, I have the steelcraft strider compact deluxe pram, and the second seat of just the strider compact, will it fit onto my pram?
Hi Gemmah, thanks for your question. The Strider Compact second seat is compatible with the Strider Compact Deluxe Edition range. Kind regards, the Steelcraft team.
Hi, I’m looking at buying a steelcraft strider deluxe edition in Dark Chambray. Do Britax do a bassinet in the dark chambray colour? Would love to have the bassinet matching the second seat. Thankyou
HI Tamika, thanks for your question. The Strider Compact bassinet isn't available in Dark Chambray. Kind regards, the Steelcraft team.
Hi
Will the britax click n go bassinet fit the newer stride compact deluxe pram? The instructions for the bassinet list it is compatible with steelcraft strider compact stroller series.
Thanks
I got the steel craft bassinet, so I can't say for sure. But I guess if the Britax bassinet says that is compatible with the strider compact then I would say it is with this one, which is basically the same :)
Hi Rowie, thanks for your question. The Britax Click & Go bassinet isn't compatible with the Strider range. Kind regards, the Steelcraft team.
My strider compact deluxe is 3 months old and one of the rear wheels has buckled. Is this a normal flaw in the pram? Is it replaceable under warranty? I’m very disappointed after spending a considerable amount on a reputable pram to have it do this after only 4 months.
Has the pram been exposed to extreme heat? As this weather has been extremely hot depending where you live anything that is left in the car gets hotter than outside So that could have warped the plastic etc? I’m not sure! I’m so sorry to hear! If you have all of your books from when you bought it should tell you how much warranty you have left, and from my experience with many prams wheel issues are generally covered by warranty.
My old pram I got a new one replaced for free through big w but had to wait for the company to send the new wheel to them. Hope this helps and let me know how you go
Hi Ktm77, Thank for your question regarding the rear wheels on your Steelcraft Strider Compact Deluxe. Please email us at [email protected] and attach a copy of your receipt as well as a photo of your wheels. One of our customer service representatives will be able to assist you further. Kind regards, the Steelcraft team.
Hi i have a strider compact deluxe and i was wondering can the capsule go on the bottom where the second seat clips in so the toddler can sit up the top?
I believe it does but the bottom seat fabric has to be removed and the capsule clips onto the seat frame
Hi Tori b, Thanks for your question. Yes, If you are using the Steelcraft capsule you will need to remove the fabric off the second seat and the capsule will click straight into the frame and will lock in once adjusting the capsule handle as you would lock this in on the top connection. The instructions are in your user manual and you can also see all the configurations of the Strider Compact. If you have any further questions, please feel free to contact us on 1300 303 330. Kind regards, the Steelcraft team.
I folded the pram incorrectly which caused one of the front wheels to get a dent in it. Am i able to purchase a replacement wheel?
Hi Chazzie, Thanks for your question. Please contact customer service on 1300 303 330 for spare parts, pricing and availability. Kind regards, The steelcraft team.
Hi! Have just bought the Strider Compact Deluxe and wanted to know from others experience whether the bassinet is really required for a newborn? Does a newborn tend to flop to one side as the seat doesn't fully recline? Just don't what to purchase extra attachments if not really necessary. Thanks!
Hi,
I bought this stroller 2days ago. I find it big for me though the stroller seems comfortable for the baby. I am short heighted woman. It’s very hard for me to fold or open the stroller. I bought this online. So I was not able to understand that the weight and height is not good for me. I live on a 2nd floor. It’s very hard to carry. Can I return the product???
Hi Reha, thanks for your question. If you wish to return the stroller you will need to discuss this with your place of purchase. Kind regards, the Steelcraft team.
Would the steelcraft strider compact capsule fit in the steelcraft strider compact deluxe pram if any one knows?
HI Mary, thanks for your question. The Steelcraft capsule is directly compatible with the Strider Compact Deluxe Edition pram. Kind regards, the Steelcraft team.
Hi the recline lever of my steel craft compact deluxe edition stroller is jammed. It’s moving neither up nor down. What should I do?
Hi Kumkum G, thanks for your question. Can you please give us a call on 1300 303 330 so we can point you in the right direction. Kind regards, the Steelcraft team.
Ive recently bought a strider compact delux in preparation for my twins arrival. I bought it off a friend who only used it a handful of times. I am a little concerned that the second seat and child will be sitting too low to the ground and not have anything to look at as he grows. Can you please advise if there are adapters that can bring the seat up more? i have also read that the seats dont lay completely flat, what age is suitable for them to be out of the capsules?
Thank you
There are adapters that go on the top to make the seat higher and away from the lower seat. The capsule depends on the baby height and weight. As a carer I have children and babies of different ages and sizes. I have been able to use both seats comfortably until the children are about 5 or 25 kgs.
Hi Rachel, thanks for your question. As Narashameg mentioned above there are seat extenders available to move the top seat forward. Please feel free to give us a call on 1300 303 330 if you would like to discuss this with us in further detail or to place an order. Kind regards, the Steelcraft team.
Does this pram fold as one unit? Or does the seat have to be separated from the Frame to fit to car boot of Nissan MICRA 2012 hatch back?
HI Nirosha, thanks for your question. The Strider Compacr Deluxe Edition stroller can be folded as one unit however it will be smaller if you remove the seat and place it on top of the frame in the car boot. Kind regards, the Steelcraft team.
Hi,
I have strider compact deluxe and just recently bought a second hand (but brand new in the box) second seat. Just wondering is it normal that the canopy makes noise every time i open and close it?
It does not open/close smoothly like the canopy for the main seat.
Thanks
Hey there, I would take the second seat back to where you purchased it from and have it exchanged.
HI Carol, thanks for your email. This doesn't sound correct. As Ashlee mentioned I would return it for exchange. Kind regards, the Steelcraft team.
I have a strider compact deluxe with bassinet and was wondering if I was able to fold the pram up with the bassinet attached??
Hi Danielle, thanks for your question. The Strider Compact isn't able to be folded with the bassinet attached to the frame. Please feel free to give us a call on 1300 303 330 if you would like to discuss this with us in detail. Kind regards, the Steelcraft team.
I am wanting to buy the lighter coloured fabric. Is it easy to remove and wash?
Hi Amy, thanks for your question. The Strider Compact Deluxe Edition linen range replacement covers sets are unavailable for purchase. We do have limited spare parts available, please feel free to give us a call on 1300 303 330 so we can discuss colour options and availability. Kind regards, the Steelcraft team.
Can you wash the bamboo inserts in the strider delux compact? In the washing machine please?
Hi Kiera, thanks for your question. We would recommend that you wipe the insert down with a damp cloth only, do not place the insert in the washing machine, always follow the care instructions in the product manual. If you would like to discuss this with us please feel free to give us a call on 1300 303 330. Kind regards, the Steelcraft team.
Hi
I am planning to buy the strider deluxe edition, i was wondering will the infant carrier 2013 year manufacture will fit in the new deluxe edition, or it will need any attachments? Thanks
Hi Sam, thanks for your question. The Steelcrat capsule will be directly compatible with the frame without the addition of adaptors however if you have a Unity capsule this will be to be the Unity ISOFIX or Unity NEOS (2013 series) and you need the addition of the Strider Click & Go receivers. Please feel free to give us a call on 1300 303 330 if you would like to discuss this with us in further detail. Kind regards, the Steelcraft team.
What baby capsules are compatible with this pram?
Hi Rea, thanks for your question. The Steelcraft Capsule is directly compatible with the Strider Compact Deluxe Edition stroller or the Britax Safe-n-Sound Unity NEOS or Unity ISOFIX is also compatible with the addition of the Strider Click & Go receiver. Here is a link to our website compatibility chart for your reference - https://www.britax.com.au/pages/travel-systems-compatibility-chart/ kind regards, The Steelcraft Team.
Can I buy extra armbar for my pram?
Your best bet is to contact britax directly, to see whether they sell replacement arm bars.
Hi Nam, thanks for your question. We do have limited parts available for the Strider Compact range. The armbar is currently out of stock however due in approx. end Oct 18, please give us a call then on 1300 303 330 if you would like to place an order. Kind regards, The Steelcraft Team.
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