Due to COVID-19, Japan block postage to oversea, but they refuse to extend buyee points expiry date. Walk away from this company, there are other site much better than this.

Started scouring Japan's Yahoo Auction via Buyee and was able to find the figures I've been looking for. After winning a couple of auctions though, I learned that I still had to pay for the shipping from the seller to Buyee's warehouse. This can add up to a large amount if you're not careful, so I suggest always checking what the shipping fees are in the description. However, since Buyee was doing a promotion to cut service fees, it felt balanced out. During the times I had questions for things like shipping and fees, contacting Buyee's customer service is great as they responded within a day for most of my inquiries.

I've been buying some clothes from this site. Promotions in buyee are quite reasonable and quite generous. i.e. free international shipping fee promotion. Customer services were quick and responsive. I am looking forward to more promotions that can decrease the international shipping fee. So far, they have never failed me with any orders and I have used their services more than 10 times. The products I have bought were represented well prior to the purchase so I always got what I expected.

As many retailers in Japan don't accept o/s credit cards, this is the best way to find, purchase, and post my items, most of which are collectable. There are websites to buy from if you are a local Japanese, but Buyee makes it possible for me to purchase, locally post, and then Buyee posts o/s to me. All my items arrive in a timely manner and safe, with great packaging. The inspection service is handy too for certain items.

The service is OK
Positives
I can bid without funds upfront.
Fees are no worse than others
Packing & shipping is very good
Negatives
Lousy service
Too many banned items
Search engine poor
Postage Costs generally expensive but so are all

I have used buyee for several years to get many different products. I think many people simply do not know how to use it. If you want full protection of your products you must purchase with a plan. It is then best to wait and consolidate many packages together as this brings the international shipping fee down overall. Yes the fees are high and they add up fast, but you are buying from another country and the items need to be warehoused, packed and shipped.

Was able to find items that weren't avaliable locally. Purchasing method is smooth and easy to use. Customer service is prompt with responses and got back to me within 2 business days.

I've bought some model cars from yahoo bid japan. But when I saw the shipping fees, I was shocked-- IT'S SAME AS MY BIDDING FEES! totaly a scam . Don't use it.

Ordered SUV wheels on 27 Jan 2020, after paying a lot of fees and charges, the items were never delivered and no refund given, escalated the matter to VISA, a dispute case is in process.

I found buyee to be great for what was advertised. I used them to purchase a product only available in Japan at the time, and was able to do so for less than through other vendors or shipping companies. Shipping and handling costs are added to the price of the item, so it may be expensive for smaller or less valuable items, but I was happy to pay for the service

WARNING: You will likely end up feeling you’ve been fleeced!
Buyee’s website is complex to navigate and you will continue to discover new fees at every turn. If you end up paying less for shipping than the items cost, you’ve done well. Staff are inflexible and even when they make mistakes there are no refunds, no compensation, and no compromises or negotiation. Stay away unless you are willing and ready to throw buckets of money towards the land of the rising sun. Do NOT recommend. Oh, and my items themselves? Some arrived damaged as well. Sigh. Worst shipping forwarder I’ve ever dealt with.

Stay away from BUYEE. What a rip off this site is. I wish I had looked at reviews prior to making a purchase. You cannot speak with anyone regarding your order. Two stupid lots of expensive shipping fees. Scammer alert.

If you have issues with your items and need assistance, the customer support will not help or simply ignore you. I currently have an issue thats a few weeks old which i am still chasing once a week!
Its a shame, because otherwise a fairly good service.

Very fast shipping and easy to use. But shipping and service fee is huge tho...the package service is very convince. Overall it is very easy website. I quite enjoy they bid things for you as well.