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Reviewer Photos & Videos
MixIllawarra, NSW
- 2 reviews
Product cracks and stains and Caesor stone wipe their hands of it - despite warranty claims
My bench is only 1 year old and has fractured - we rang caesor stone and after 5 weeks of chasing them they have wiped their hands of it. Product also chips and stains, despite how careful you r with it.
I will NEVER deal with this company again. Poor product and poor customer service and warranty that is not worth anything
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Michael T.Sydney Surrounds, NSW
exceeds expectations
Choose Nordic Loft to go with white cabinets. Looks fantastic. Installed through Kitchen Connections and Gosford Marble and Granite. Whole procedure went like clockwork, expertly measured and installed. Highly recommended.
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SHEILASydney Surrounds, NSW
- 2 reviews
fantastic product
First time ever I have had Caesarstone - wish I'd got it ages ago! Chose White Shimmer which is lovely. Installers arrived on time, were very efficient and did a fantastic job. I love my new kitchen! Highly recommended from this supplier.
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RobertSouthwest, VIC
Cleaning Kit "the best product I have used".
I bought an established house that had been leased prior to being put on the market. I got in touch with your office and received a complimentary cleaning kit. Your cleaning product did everything that you claimed it would do. I was really pleased with the finished look of the bench tops that had a lot of marks etc on them. Thank you
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Pikku80NSW, 2174
- 2 reviews
- Verified customer
Expensive stone that cracks
Caesarstone was included as part of my house package from the builder. I had been on the property for 6 months when a visitor noticed a hairline crack on the stone of about 60cm. This is only visible when you shine light in an angle. I know that it was not caused by the any of us in the house. There has been no drops of anything on the stone. Everyday it’s wiped clean and taken care of.
So, I contacted Caesarstone, and immediately its under their policy that cracks are not covered. The building company also had a look and said that it need cha...Read more
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Glenda
- 2 reviews
I just love it
I chose white shimmer for my bench tops in the kitchen, laundry and vanity. It is beautiful and versatile. The installers did a great job. I love the finished product and would recommend it to everyone.
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KaceSouth East Queensland, QLD
Disappointed
Our kitchen benchtop has a chip and the installers didn't polish the tops so the benches look dull and are covered in dust and finger marks left by the installers. We are not happy.
4 comments
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Charlie BGreater Melbourne (Metropolitan), VIC
- 2 reviews
Enhances the new kitchen
We selected London Grey with a subtle fleck through it, initially dull somewhat and not told by installer that there was a warranty registration. Would prefer a more shiny finish
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Mick HorbanLaunceston, TAS
My Caesar stone bench top.
I’m very happy with my bench top. I think it looks great, the fit and finish is superb. I would recommend this product to anyone. Thanks Ceasarstone, you gave me a very nice looking kitchen.
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AngelaSouth East Queensland, QLD
- 8 reviews
Beautiful Caesarstone benchtop - could not be happier
Beautiful, easy to maintain - looks amazing. We could not be more delighted with the look and feel of our Caesarstone benchtop. We considered other materials but this one had the best range and we were impressed with how sturdy and resilient it is in a family kitchen.
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Alvin C.
- 2 reviews
- Verified customer
Really love our new Caesarstone benchtop
We did a lot of research into what type of benchtop we wanted in our remodelled kitchen. It always came back to Caesarstone Turbine Grey. We are very happy with the look & feel of it. It may have cost a bit more, but to pay almost as much for a lesser product would have been a waste.
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DebSydney Surrounds, NSW
Love the colour
Am very pleased with my new benchtop. Looks great. The company that installed it could have done a better job on the joins & they took forever to return my offcuts.
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CCBSouth East Queensland, QLD
- 2 reviews
love the matt finish
Our matt bench tops have a great feel that makes you want to touch them and feels really solid and high quality. The bench tops look fantastic and have been a piece of cake to look after. Yes they do absorb some colour from wine and the like but this wipes away with a cloth with minimal pressure.
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AnnC.OzSouth East Queensland, QLD
- 2 reviews
A cool kitchen worktop
It creates a cool surface to work on, and easy to clean. The supplied cream cleaner and fine scourer gives a lovely polished look when and if you need to use it. The cutting / fitting company could have matched one of the joins to blend the surface pigmentation better but that was a minor annoyance.
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Cheryl L.Greater Melbourne (Outer), VIC
- 12 reviews
Looks fantastic
Just going through a kitchen renovation, and when the Caesarstone benchtops arrived, wow!! It looks great, the colour tones in so well with the cupboards to give them a lift.
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Happy customerSouth East Queensland, QLD
Beautiful!
We installed new kitchen top and 3 new vanity tops using different standards in Caesarstone from standard to Luxe and love them all. The colours are stunning and we receive compliments including professionals. We could not be happier with the service.
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Chris E
- 3 reviews
Worth the upgrade cost
Caesarstone kitchen bench is a perfect surface to prepare and serve food. Easy to clean and maintain, looks very stylish, a real enhancement to my new kitchen, definitely recommend it.
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Erin FieldSouth East Queensland, QLD
- 3 reviews
Great product!
We had beautiful white Caesar stone benchtops installed in our newly built home.
They are beautiful and the free care kit that came with the bench tops is wonderful! The mini samples of the recommended cleaning products are great! They’ve lasted us almost a year and they lift any spots/discolouration (coffee cup rings) from the bench!
Love them!
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AlanGreater Melbourne (Metropolitan), VIC
- 2 reviews
BEST BENCH TOP WE'VE EVER HAD.
Rep' came to measure up,really nice friendly guy.Spent the time & went over the whole exercise with us.Organised a fitting date with the guy's doing 0ur reno's. The delivery & fitting day & time were spot on. The fitters were dilligent & precise in their work. The top is amazing, i would do it all again. Regards,Al.
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RobboIllawarra, NSW
Caesarstone is a wonderful product.
We have a caesarstone bench top in our bathroom. This wonderful product finishes our bathroom off perfectly. It looks great, is tough wearing and has a beautiful clean and tidy finish.
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Questions & Answers
Sharyn K.asked
I am a huge fan of Caesarstone and have used it again in my new house but this time I have problems, who do I talk to?
3 answers
What are your concerns
Talk to your installer as a first step and they will probably refer you to Caesarstone if they can’t fix it
Customer Service TeamCaesarstone
Hi Sharyn, Can you please reach out to us via the Contact page on our website, and one of our team will be in touch. Thanks.
Jannine N.asked
Our outdoor Ceasarstone Benchtop has faded from the Sun we weren't told at the time it wasn't suitable for outdoor we live in North Qld. Feels very rough on the surface can it be fixed or refunded its only few yrs old not wanting to replace just yet.
Thankyou JannineNapier
1 answer
As per their warranty - https://www.caesarstone.com.au/Portals/0/Documents/2015%20Caesarstone%20Warranty%20Guide.pdf
It would be void as it has been used in an outdoor environment.
R.M.asked
I was about to choose Caesarstone Raw Concrete for our new house because I loved the look of it and the video on Caesarstones website with Maggie Beer drooling over it had me hooked. After reading the reviews I am not so sure about it. Has anyone had Raw Concrete or any other colour and are happy with it? I'd love to hear from you!
2 answers
Have just had raw concrete installed in kitchen and bathroom a week ago. Absolutely terrible. Just had the Caesar rep in to discuss and he didnt want to know about it. Thats just what happens as each batch is different! There are unsightly marks everywhere which looks like it hasnt been cleaned. Horrible!
STAY AWAY
k you for your answer. I asked my sister how she went with her kitchen as she has Caesarstone Alpine Mist. She said its absolutely fine, so it must be the concrete finish that everyone is having trouble with. I'm glad I read some reviews first. I am surprised Casesarstone haven't taken it off the market with all the bad feedback Rugged concrete has had.
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Customer Service TeamCaesarstone
Hi Kace
We're sorry to hear about your experience. Whilst you have given Caesarstone a 1 star review, the issues you have described appears to be a result of the installation and/or fabrication proce... Read more
ss, which is done by an independent company to Caesarstone. We would recommend that you speak to them directly to address and resolve these issues.