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Sharon
- 2 reviews
- 1 like
Disappointed it didnt last that long
I was really happy with my Caffitaly system it was easy to use and had great tasting coffee with a big range of pods to choose from, the only down side is the milk was always too frothy and it was never a hot cup of coffee just warm. I had mine for 19 months and its just started tripping my safety switch at home and cutting our power off we narrowed all appliances down to that machine so now I cant use it unfortunately being 19 months the warranty is now expired, I'm very surprised a coffee machine can be faulty so soon after purchase ive got ...Read more
friends whove had coffee machines for years with no issues having said that I know a couple who also have my machine longer than me and theirs is still going, I always looked after it and cleaned correctly etc,, so just be aware it might not last as long as you thinkSimilar opinion? Write a review on ieatwords.com.au!
GregMonterey
- 11 reviews
Its ok
I can say I am satisfied with this coffee machine even if it doesnt do everything. It makes a decent cup of coffee but the milk is not hot enough and if you use the milk function you are left with luke warm over frothed coffee. What I do is microwave the milk and then add the coffee and it tastes good. If you are happy to do that I would recommend, if not maybe spend a little more and get one of the better machines
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WABTownsville
- 4 reviews
- 1 like
Makes the perfect cup everytime.
Great tasting coffee, frothy milk and extremely easy to use. Pretty much all you can ask for in a 'pod' machine. Plenty of flavours to choose from (even hot chocolates and teas) and they are good value. It can be a bit fiddly to clean, but once you're used to it it's not an issue.
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HelenaSydney
- 5 reviews
Customer service is terrible, do not bother with this brand - they do not help post purchase.
Purchased the machine at woolies, and I immediately loved it, the coffee pods I used had a great flavour, the coffee wasn't that hot, but it did not bother me too much. The unit didn't last for more than 3 months when the machine stopped registering the milk jug, I called customer service several times and it just rang out, I left a total of 9 voice messages, when I got the hint and started my correspondence via email, we have now gone back and forth for well over 12 emails and they are yet to find a solution as to how I can replace/exchange th...Read more
is unit at woolies when woolies don't stock it anymore-its a deleted item. And the newer model s23 is not stocked at any of the stoes in my area. The only unit woolies are selling is the s24 which is the standard unit with no milk frother. My advice to anyone in the market for a coffee machine, go to a big name brand that has excellent customer service. I've now purchased a nespresso machine and I am more than impressed with the service thus far.
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Barinder
- 3 reviews
Cafeitaly pod machine
Hi
I Just purchased last month from costco.Not bad experience. Frother is not heating milk properly. Frothing we are doing in aldi frother. Taste is not bad either.its easy to clean. There are 3 options to fill cup. Using first one only.nothing is clear in manual. I wish i choose different brand. Went for shopping without homework
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AdamMermaid Waters
Drinks COLD
Ok... only just open box as in the process of moving was purchased in March by a friend as a present - Never came with instructions booklet or de scaling piece - I've contacted my friend who lives in LA now she purchased it from Woolworths red bank plains - she did say it was a sale item... I'd say this was returned item & not all parts were return..
But the main problem is the drinks are cold not even luke warn - printed out manual from website to check if I'm doing it correctly - I'm doing it as the manual says... so I think my friend has purchased a dud....
From all the reviews it's just a waste of time to contact the company as they done reply..
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IanSouth East Queensland, QLD
- 5 reviews
- 2 likes
A good Machine until
Ive had time when the machine freezes, no matter what you do it wont respond
Rang Caffitally told me to force the handle open as it would not to get the machine working again
well today the handle snapped and because its just out of warranty Caffitally dont want to know
i was told the machine could not be broken by forcing the handle ?
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Donna
- 2 reviews
- 3 likes
I hate it
What a crap machine! Not consistent with coffe making. Sometimes hot, most of the time cold, sometimes a cup of coffee, most times a cup of throth. The old machines were heaps better. If it aint broke, dont fix it. Sorry guys, been using cafitaly machines for years but decided to change my brand.
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RobleeMelbourne
Solution to Milk don't froth with Caffitaly S22
I found customer support Dont cover this subject. IF u take the black milk frothing head unit and soak with hot water and auto dish tablet for 1 hour it should fix the problem. You can also put the descale solution with hot water in milk compartment and run through the milk cycle. Rather than waste the solution, capture this in a jug and reuse and pour back into milk jug compartment. Run for a few cycles. I find that I make cuppucino all the time and the frothing is my main problem. You may do this cleaning once a fortnight rather than do the w...Read more
hole cleaning function as advised by the service manual. It is fast and convenient. Personally, I find this machine easier to clean than the Nespresso machines and it makes better coffee. Customizing the small button to make stronger coffee has been a great discovery and the coffee taste better now as I prefer stronger coffee while my wife prefers weaker coffee. Hope this helps those with same difficulties. Had the machine for over a year and has been reliable.Similar opinion? Write a review on ieatwords.com.au!
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None like it
I have had mine for almost two years. It gets extreme use (app20per day plus hot water uses) I did follow all instructionsfrom the beginning. most versatile, easy to clean (all the bits go in the dishwasher at night.) simple to follow instructions. Excellent after sale service. Highly recommend any for coffee lovers.
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jayMelbourne
- 14 reviews
- 8 likes
Great coffee machine with so many options
I love this coffee machine. It has so many capsule options and always makes the perfect coffee. I've had it for a while now and don't regret my purchase. It's easy to use and love the variety of capsule brands that will work with this machine.
I would defiantly recommend it to others.
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Very disappointed in customer service
Milk jug lid failed to work and plastic part broken. Followed all instructions. Rang, emailed and messaged cafitaly mid December to receive no response at all. Machine broke down before Christmas and Warranty expired Jan. Would not purchase another. Will try to take back to woolies for total swap as no contact from company.
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Problematic this is my second s22. The first was replaced after failing 1 week after i bought it. No
Difficult to clean. See above for all the problems with milk dispensing frothing stopped after 2 months. Cleaning difficult to reassemble, too many steps to cleaning mechanism. Water is only warm I need to heat in microwave. The milk jug cracked after 3 months at both top corners. The light register for full tank no longer works.
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Won't Last
Coffee taste fine, and is easy to use. The variety of available pods is good. But it failed completely after 9 months. So invest in a better machine. Your money would be better put toward a slightly more expensive machine. It is not good value if it fails. Clearly is not worth the money. Bit of a shame really. It was a gift for my son so very disappointed.
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Save your money !
Once we unpacked it we were very excited. To our horror this machine hasn't worked as smoothly as we hoped. Every time it would over spill the milk or over froth it that your cup would be full of froth with a teeny weeny bit of milk towards the end. It has been a true disaster. This machine has been the worse. IT constantly stop and provided red alarm alerts even though everything is perfectly fine. When i purchased it for that price i honestly thought it would be a nice easy touch of a button and we can be on our way to work. It has been far ...Read more
from that. We have now stopped using the machine and just back to instant coffee sachets because quite honestly it is a better alternative than waking up early and trying to figure out what surprise alerts and errors the machine will throw our end this time. honestly the only purpose this machine serves in our kitchen appliances is looking pretty and fancy in the corner. It has been a true night mare !Similar opinion? Write a review on ieatwords.com.au!
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Deb CRockhampton
- 20 reviews
Great coffee until machine plays up
Made fantastic coffee - hot but not boiling - great taste, foamy milk - for 4 months. Then started getting a few grinds in cup, depite cleaning coffee and milk dispenser after Every use. Today descaler light. Bought $25 bottle descaler. Followed instru tion manual. All good till machine simply stopped at Step 11 and NOTHING will get it out of descale mode. Not happy! No troubleshoot to cover this, no help on Caffitaly website. It's going back to Woolies tomorrow. I've been slavishly following instruct manual since I bought this machine. 4 mths use b4 it dies, just unacceptable. .. no matter how good the coffee is when the machine works.
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CarloCElwood
Pretty good but why not just use a caffeteria
I was recently given one of these as a gift, with a bunch of boxes of Grinders pods.
The 'first time use' instructions did not work at all. Nothing happened as it should when I first switched it on.
Anyway decided to risk putting a pod in anyway. First one was pretty ordinary, not very hot, but the next one was very good. The pod did not eject property on the second one initially, but after using the 'lever' again it ejected.
So good coffee for a cheap machine.
But the coffee is no better than my stovetop caffeteria which is a much cheaper option, and more convenient when using for several people, so once the pods run out I doubt I'll use it again.
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Ted
- 12 reviews
- 21 likes
Excellent value and great coffee.
I had a very expensive nesspresso machine, which I had constant problems from day one and I got sick of paying top dollar for wishy washy coffee. Got this as a gift and never looked back. Nice coffee for half the price and easy to use. You just have to make sure that the pods are constantly emptied otherwise they can jam and cause no water to come out. I always rinse the frothier everytime too. There are great choices of capsules too. Gloria jeans, caffitality, moconna and more.
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Makes great coffee but just had continual issues
Machine makes great coffee, would prefer to pour milk first then coffee. Easy to operate and clean. Downside...been through 3 machines in 6 months. 1st one lasted 4 months before facia melted, number 2 lasted 4 weeks then froze. Currently on number 3 but this one is just not making coffee hot enough even with preheating cups and I'm going to take it back. So disappointed as my previous model lasted 3 years and I love the Gloria Jeans caramel pods. Woolworths has been fantastic in swapping them over but enough is enough.
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Craig JSouth East Queensland, QLD
- 2 reviews
So damn sad
Bought the machine from Woolworths and OMG we just loved it! For about two weeks, then it wouldn't heat up, bitter horrible coffee and the froth, er well, very disappointed.
Worked it through with Caffitaly help line - absolutely wonderful people there I was impressed with how helpful they were. Returned the machine and got a replacement. All good for about 3 weeks and then, here we go again!!! :-(
There's never been a problem with the folks at Caffitaly or Woolworths, but I'd honestly have been happy to pay twice as much plus for a reliable, basic machine not made in China. Which is where we're at now.
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Questions & Answers
Nellaasked
Where can I buy an S22 coffee machine in Melbourne
No answers
Nellaasked
Are grinders capsules compatible with caffitaly coffee machines
No answers
PennyKasked
Is this machine still available in Australia and if so where please.
1 answer
Go on their website, you can call or email them, they are helpful and distribute them free Melbourne
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