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DeLonghi Nespresso Lattissima Touch EN550
EN550B (Black), EN550S (Silver), EN550R (Red), etc...Faulty product do NOT buy
So this is my 4th Nespresso branded machine, and each one has got worse and more expensive, but this is clearly faulty. I say that because when it works it makes good coffee. Like a lot of other people, the first one I got was faulty, DOA, and I had to return for a replacement.... wish I just got my money back. The new one worked, for a few weeks and then required descaled (paid a lot for the Nespresso version) after that it worked for a couple of months, but with minimal use. I then started using daily and after 2-3 wks it packed in again, jus...Read more
t sprays steam and splashes little flecks of milk everywhere, no descale light. But I descaled again and reset machine, no change, Nespresso are never interested, they never have been by the way, and in complete denial that this must be a faulty machine or batch, this is the final straw, cant believe it took me 4 machines to realise... stay away from Nespresso if you expect quality machinery or quality service! The good reviews on here look questionable in my opinion, either that or there are some good machines out there, or they are only occasional users.Purchased in December 2021 at David Jones for $600.00.
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Rod K.Greater Melbourne (Metropolitan), VIC
Extremely Disappointed
We have had versions of this machine including the previous model for many years. However about 12 months ago we got this new model. Within weeks the descale light came on so we went through the cleaning process a couple of times, but that didn’t fix it. So after speaking to Nespresso, They advised to reset the machine, but it just came back on. We let it go, but a month or so later the milk stopped working properly. It would just splutter. After a fair bit of complaining Harvey Norman reluctantly agreed to replace it. Only 3 weeks later the ne...Read more
w machine had the same problem. So went back to HN, but they didn’t help, spoke to Nespresso and they replaced the machine. Now 4 weeks later our third machine in 1 year is doing the same thing. Clearly there is a problem with this model.
Purchased in January 2021 at Harvey Norman.
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Darrell P
- 2 reviews
Great Value Machine
Love my morning coffee and this machine makes a perfect cup every time. I only use Nespresso pods and stronger blends. Wife is not a coffee drinker but likes the hot chocolate pods. The machine is a winner all round in the family and is very easy to clean after use. Have had no problems with it so reliabilty is tops.
Purchased in October 2021.
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Home OwnerPerth, WA
- 5 reviews
Coffee machine
I was very happy with my machine. Always made best coffees. Machine was used daily and frequently throughout the day with no dramas at all. Eady to use and clean as well.
Purchased in April 2021 at Woolworths for $199.00.
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Amy CGreater Melbourne (Outer), VIC
- 4 reviews
So easy and so tasty
I was unsure about the milk container and the hygiene of it. After speaking with a staff member I was completely converted. It makes awesome coffee and self cleans too.
Purchased in June 2021 at Myer.
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AdrianMetropolitan Adelaide, SA
- 9 reviews
- 8 likes
Perfect coffee every time
Love this machine and the colour it has been great I have it few years now. Still making the perfect coffees and I usually use the after market pods and they work great perfect temperature every time would definitely recommend this coffee machine
Purchased in June 2021 at Harvey Norman for $257.00.
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The reviewer stated that an incentive was offered for this review
Dev GillGreater Melbourne (Outer), VIC
- 5 reviews
This machine makes better coffee than a Cafe!!! (Coffee lover Reviewing)
As long as you choose the good intensity coffee pods you will have the best coffee.
I am using the coffee pods from LAVAZZA and they cost me 30 Cents per pod.
The milk compartment is perfect too. Make the best milk for Chai latte and hot chocolate.
Definitely the best coffee for our family of 7(@ adults and 5 kids under 10
Purchased in September 2021 at Harvey Norman Appliances Physical Store for $450.00.
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ChristineGreater Melbourne (Outer), VIC
- 5 reviews
- 1 like
Love having nice coffee every morning!
It is easy to use. We use it daily, coffee are always nice. Not really like the design of the milk frosted compartment as i found it is very hard to clean especially inside rhe tube. Overall it is a very good coffee machine.
Purchased in April 2021.
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elizabeth.callanan.54AU
- 3 reviews
- Lattissima Touch EN550S (Silver)
- Verified purchase
Decent machine
The coffee machine itself is great! The coffee comes out nice, easy to set and use. The only issue is the mess it makes when cleaning the milk side and the machine itself is a little hard to clean.
Purchased in April 2021 for $499.00.
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tamiee_dSydney
- 5 reviews
Waste of money
Just spent 30min on the phone with "Senior management". I bought a brand new machine in march from DJs. it has never worked. Nespresso wants to fix the machine so then my brand new machine is a refurbished model. OR they want me to drag my three kids and the broken machine back to DJs to get a replacement. Would never buy from them again. Customer service did not care or try to help.
Purchased in March 2021 for $400.00.
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Ruby B.
- 4 reviews
Place of Milk
The machine was so good and practical but you need to clean the place of milk each time you use it because milk can rot in it otherwise everything is ok
Purchased in January 2021.
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The reviewer stated that an incentive was offered for this review
Suzanne
- 5 reviews
- Lattissima Touch EN550BM (Metal and Black)
- Verified purchase
Quick and easy
Good machine however makes a little too my froth and the temperature is just a little colder that what I’d prefer.
The ease of using it and the quickness of the making process is great. It is easy to clean and small and compact enough to have on kitchen counter.
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Jason McConkeyGreater Melbourne (Outer), VIC
- 4 reviews
- 1 like
- Lattissima Touch EN550S (Silver)
- Verified purchase
Brilliant Machine
I have had several coffee machines over the years and this is the best by far. Value for money for sure and coffee is at a great temperature. Very easy to use and clean, and presents well on the kitchen bench. I have had other DeLonghi machines that I have given away in the past but this one is a keeper. Love it.
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Review collected in partnership with DeLonghi
Sim
- 6 reviews
- 2 likes
Best machine
I bought this machine from Harvey Norman 5 years ago and never ever had an issue. You can use generic pods from Cole's etc. While the Nespresso are the better flavor, they come a a price. Machine is able to be customized to suit any size cups and had 2 size settings available.
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Kamal
- 5 reviews
- 2 likes
- Lattissima Touch EN550W (White)
- Verified purchase
Good
Using this from last few months now. No complaints. Good quality of coffee. Worth for the money you spent. Temperature of coffee is also perfect. Never had any issue so far with this and will definitely recommend to those who don’t want to spend too much and after good quality coffee.
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Willow80Tasmania
- 6 reviews
- Lattissima Touch EN550B (Black)
- Verified purchase
So Happy!!!
Absolutely magnificent!!! So simple to use and easy to clean! The capsules are eco friendly and can be recycled. There is a huge range of coffee to choose from with Nespresso and they are always doing great deals! There are 6 coffee auto options to select from on the machine, suiting all different cup sizes. On the milk component you can adjust the desired froth from low to high. The milk dispenser is fantastic as this just pulls out and you can stow away any unused milk in the fridge! The support staff from Nespresso are wonderful altho...Read more
ugh I would love to see them add a hot chocolate to their pods. The downloadable app is perfect making ordering nice and simple! They offer super quick free postage as well!!! Warning to coffee lovers so hard not to have any more than 4 a day!!! LolSimilar opinion? Write a review on ieatwords.com.au!
Terrible service
Well our machine broke down after six weeks, Delonghi wouldn’t, replace it because we are over the forth week. Sent it back to get repaired and it was returned and still doesn’t work. After a number of phone calls they still won’t replace and it’s going back again to be fixed again. It won’t be replaced because we didn’t buy it direct from Delonghi. Their customer service people are like programmed dummies when we called back to say hey it been repaired by you and still not working service people went into dummy mode and wanted us to go it the cleaning mode. Bloody hopeless !!!!!
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AngelJAU
- 6 reviews
- Lattissima Touch EN550S (Silver)
- Verified purchase
Absolutely love
I cannot live without this item! I use it daily and love my coffee!
It’s so simple to use, doesn’t take long to warm up and produces quality coffee! Easy to clean and makes a perfect coffee every time. No fuss, looks lovely. I upgraded after 4 years using the model below.
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DaniellaSydney
- 4 reviews
Pretty and very functional
This coffee machine is very functional and produces the same results every time I use it. I would highly recommend it, I use LOR capsules instead of Nespresso in it and I buy them from Coles. I can not review it highly enough, it is perfect and the capsules are good quality and not even one ruptured so far.
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JesseYilkari
- 4 reviews
Great multi use coffee maker
This is the best multipurpose appliance I have ever used! To begin with, it's easy to use, use one side or the other. I normally program my carafe side the night before so my coffee is ready in the morning. It's easy enough with this machine. I have not tried to program the single brew side, but I am sure it works well. My only negative, which probably won't bother most coffee drinkers is that the coffee comes out too hot. I usually place two ice cubes in my cup when I pour my morning joe. But that's just me, most people like it hot.
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Questions & Answers
Guillermo B.asked
Every capsule I introduce falls through into the used capsule compartment before I can close the lever. Anyone knows why?
No answers
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