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Caffitaly S24 Questions & Answers
6 questions from our users
Judi B.asked
The lever on my My Caffitaly S24 coffee machine is stuck down how can I fix it please
1 answer
It's tough and frequent issue... Sometimes waiting is what's needed and the pressure eventually releases...other time brute force and sometimes removing the water canister then shaking the aching upside down can help.
Failing this my suggestion is get rid of it as its a flawed design and there are much better products on the market
If you do get it open...
We found piercing the coffee capsuals helps prevent this issue which seems all to common.
We got a philips lore coffee machine that can do Nespresso pods and 2 coffees at once much better
Mere T.asked
Why does my machine lights keep blinking and dispense water?
No answers
Bubblinkyasked
Hi,
I just made a coffee & when I released the capsule the metal pin came out attached to the capsule. Bugger!
I bought my Caffitaly capsule machine from Woolworths, no longer have the receipt (all faded, paid cash so no credit card statement to show purchase). I have only use caffitalty capsules in the machine, descaled every 3 months.
Woolworths won't help me as they don't stock those machines anymore.
I have about 7 boxes of unused capsules & want to know who can I contact to repair/ replace the machine.
Woolworths & Big W have no info for me.
Thanks
2 answers
Hi we had trouble with our Caffitaly too, Woolworths were totally fine with replacing it even with a different model of Caffitaly. We didn't have a receipt either but Caffitaly is the Woolworths machine so it should be no trouble. Advise them that Consumer Affairs says that you should be able to return for replacement, refund or repair.
Thanks Helen, I really appreciate your feedback & advice. Is that what you had to do? Notify Consumer Affairs? The Woolworths customer service manager was very nice but stood firm with their decision.
Jennyasked
katasked
hi i used my boyfriends machine and had been pressing the tea function for coffee not knowing it was the tea function i thought it meant tall not tea but now the machine just beeps and flashes red i bought the cleaning solution but doesn't seem to work what do i do?
1 answer
HI. The tea function just delivers hot water.
https://docs.wixstatic.com/ugd/3720c1_bd5cbb19bd23402e84c1cdfe205b5134.pdf
This is the manual. It says if you use the tea function to make coffee it buggers it. So maybe it is stuffed.
I would reset the whole thing.
Also I have cleaned mine and the red light doesn't go away. Still works so I just ignore the red light.
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