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Do not purchase Cel-Fi
Cel-Fi (Telstra) does not work in all areas especially on the Sunshine Coast. I troubleshooted with Powertec who provide this product in Australia for over 8 hours, all a complete waste of my time. Therefore, do not waste your money or time with this product. Now I have to go through the agonizing process of getting a refund all whilst having no improvement with signal.
Purchased in April 2021 at powertec.
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Travelling in our van and works can fantastic.
So simple and works. Plugged in aeriels, downloaded Wave app to Reno Oppo and S10. Registered device, synced phones, got 5 bars.
Great product, highly recommend to increase signal.
We wifi to Telstra TV box from phones and hasn't missed a beat. Only have the mini aerial atm.
Purchased in February 2021 for A$720.00.
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Shaun S.Greater Melbourne (Inner), VIC
Works well on 3g. Not much difference on 4g.
I have a car unit that I also unplug and use in a Sorrento beach house
In Sorrento it boosts the 3g signal from 0-1 bar to 3 bars it goes from not being able to make a call to acceptable browsing.
However on 4g anywhere it says it's boosting strength often between 7-9 however makes no difference to the phone still on 1 bar. Can't brows or make reliable phone calls in Sorrento when set to boost 4g.
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filling up those shelves
- 4 reviews
At last my other devices get signal from my phone
Rural, hilly, but not particularly remote Queensland. Had endless trouble with so-called blue-tick phones for the last year (Telstra Max drained while charging, Samsung Galaxy calls break up). Bought my preferred type, an iPhone, though told Samsung is better (not so, the iPhone gets calls properly). BUT it doesn't have the strength to provide signal for my iPad or Mac. Lots of looking around and I end up buying the Telstra Go Stationary Repeater ($816 from Telstra shop). Easy to install, no assistance necessary (it sits on a bench). Registrati...Read more
on via the app was simple, if a bit lengthy while it searched for cellular signal. But since all that was done, eleven days ago, everything has worked. No, the signal may not be that strong on my phone (one bar is common here) but it does reach my other machines, which is the most important thing. It doesn't drop out, I can upload photos, and everything works as it should. The weather has been extremely humid all the time I've had it, which is usually the worst condition to get a signal, so if it's working now I presume it will be better in drier weather. Here's hoping there's no trouble down the line, because so far it's doing exactly what I need it to.Purchased in January 2021 at Telstra Centro Gympie for A$816.00.
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T BrownMid North Coast, NSW
Average, useful when it works.
Installed Telstra celfi and external aerial probably 1 or 2 years ago. Experienced drop outs straight away after installation. Complained to the distributor within the first week and was told nothing was wrong. Had probably 10 drops outs today alone. Works sometimes. Better than nothing but very frustrating.
Purchased at Fetter comunication for A$1,500.00.
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Man cavePerth, WA
Internal shed usage
I live in a high populated suburb in Perth where the Optus tower signal is very week, many complaints have been made about the tower but the neighbors and i have a very weak signal. 1 bar in the house and 1 to 3 bars outside. I built a 6x6 shed man cave and the tin totally blocked the remaining signal. So i ordered a cel fi unit, i explained my situation to the rep and they sent a box set which was the wrong setup for my situation, so i returned it and got the base model setup. I could not get this to work after several emails i gave up for a awhile. I had a HTC phone which had charging issue and i got a samsung 10 and tried it again and away it went. I know have 4 bars inside my shed. A dam great invention, i totally recommend it.
Purchased in August 2021 for A$1,350.00.
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SJKSouth East Queensland, QLD
Waste of money
I have two units in a house in Brisbane. Both have ceased to work. I have no mobile phone service without them. Replacement cost over $1,000 each. I would have believed that these units would have a longer life.
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TonyWide Bay-Burnett, QLD
Well how about that
I bought a Cel-Fi Telstra fitted to a 2016 Falcon and my phone is a Samsung Note 8.
I had a major project that required a lot of discussion. I was in Toowoomba and was travelling to Caboolture for a function. I departed Toowoomba tracking north through Highfields to Hampton, turned right across the range to Esk turned left and tracked to just north of Toogoolowah then right on the back road around Somerset to Kilcoy then over the hills down to Caboolture.
I held one conversation the entire way and did not drop out once.
Holy snapping duck poop Batperson.....
These things are just bloody brilliant. Sort of like the good old days when you could attach an external antenna to your Nokia but you don't have to plug it in.
Purchased in March 2021 for A$995.00.
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Frankie93Perth, WA
- 11 reviews
- 1 like
We Can Now Use Our Mobiles at Home
We live on a farm in rural WA and never had mobile signal in the house. I rang a rural communications business and the owner came out. He was able to get signal with his antenna so we bought the antennas and Cel-Fis from him. We installed a Blackhawk antenna on the roof of our house, then connected to the Cel-Fi booster and internal antenna. We have had this working for about 4 months and are very happy as we get full signal. A couple of times we have lost signal but that was due to a loose cable connection between the Cel-Fi and the internal a...Read more
ntenna. We have also put one in the ute and now get signal in previously black spots. The units aren't cheap but they are legal (cheaper illegal ones cut out signal for everyone else) and we are in Telstra only mobile range. We still have our landline but have had 3 faults in the last year, longest taking 4 weeks to repair. So having mobile now, at least we have communication if landlines not working. Only down side is the ranges aren't very wide, about 30 metres for the house and 10 metres for the ute. So not a replacement for getting signal range straight from the tower but we won't hold our breath for one being put up near us anytime soon.Purchased in February 2021.
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Expensive and Limited
Just checked with Cell-fi NZ and each unit is locked to one network provider so no good for visitors etc who are on a different network. Very expensive ( around NZ$1,300) with this limitation. Much cheaper to go with 2 degrees who have Wi-Fi calling at no extra cost.
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DarrylSydney
- Verified purchase
Excellent signal Cowan Creek area.
I installed the Cel-Fi Marine Pack unit on our 53 foot trawler. The antenna is about 6 metres above the water. I leave the unit set to “auto” and we are consistently getting 2 bars or more with Telstra. We tried it in bays where without the unit reception is almost nonexistent and we could make calls from all of them. As I write this we have 3 bars in Houseboat Bay. In Smith’s Creek and at Cottage Point (both usually terrible) we had good reception and made calls. Internet is much better, in fact I was able to run the Foxtel app on my phone as we cruised into the end of Smith’s Creek. My Wife and I are very happy with this unit.
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ColinWide Bay-Burnett, QLD
- 3 reviews
Great little unit
Okay first of all I would not recommend going out and buying one of these repeater units until you have done some checks as to just how much signal you have in the area you want to use the unit.
In this review I am referring to the Stationary Cel-Fi Go repeater working on Telstra 3G This is the only unit I have any experience with. After searching around our property with my mobile, (Samsung S5) I found that I could just about get one bar of signal up on the roof of our house and I managed to make a phone call to our landline. This was handy a...Read more
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MarkPBoronia
Works as advertised.
Installed a Cell-Fi Go Marine kit today at lake Eildon. Worked as advertised from 1 bar to 4 bars on IPhone X on 4G. Very Happy with the system along with the boats parked next to me who also now have cell service.
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Big KevMelbourne
- 3 reviews
- 2 likes
- Verified purchase
Life saver in remote areas
I have the mobile version fitted to my Landcruiser, truckers edge antenna on the roof with a folding mount and the cel-fi unit under my drivers seat. In areas where the signal strength wavers between nothing and one bar I am getting 3 to 4 bars on my iPhone. I go from virtually no ability to use the internet to browsing and uploading videos of my trip to the WA goldfields.
If there is no signal at all don’t expect miracles.. 10 x nothing is nothing, but if you have even a hint of a signal this unit rocks. All my travel companions gather round my cruiser at the camp site. :)
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Brilliant this has changed everything!
We only had one bar of 3G on our kitchen windowsill on a good day. We live in a old very large homestead with thick stone walls.
We now have full 4G power Throughout the house and for a good 50m or more around the outside. This brilliant system has changed everything.. We can now run our business without interruptions. Definelty worth doing.
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Problems that still haven't been solved
We bought a unit for our home as we don't have strong enough signals on our phones to run our business and it doesn't work.
We have a Yagi directional antenna in a position where we get a reliable signal and facing the nearest tower but the window unit won't communicate with it. On top of that, the Window unit won't communicate with the booster unit either, no matter where in the house we put the booster.
I have tried the unit in Adelaide and it works fine, my mobile got a signal boost from three bars to five bars, but for some reason ...Read more
it will not work at Pt Gibbon. I have tried to contact support many times though phone, email and helpdesk but: - their phone line doesn't work/has been disconnected (QLD number) - I am still waiting for a follow up email2 comments
Paul B.Cel-Fi
Hi Cooper, I understand you had a device locking issue (a requirement added by the carrier). We believe this has now been addressed but please do not hesitate to contact us if you have any more questions.
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rossyabroadMaryborough
- 2 reviews
Not bad but beware of nonsense
Our business has owned about 10 units consisting of different models of cell-fi signal boosters over the years. For us the cell-fi go (stationary kit) has actually been by far the most consistent and best performing. I did note however a review in this section saying that supplier (I think most of us know who they are) claimed the reason a unit wasn't working was because of 5Ghz interference.
We were given this excuse as a reason for one of the earlier models we owned not working properly. We disproved this by turning off every other piece of transmitting equipment we had on the entire site! It made not difference at all! So if you are given this nonsense excuse as a way for them to fob you off - don't take it lying down!
1 comment
Paul B.Cel-Fi
Hi Rossyabroad - thanks for your feedback. One of the reasons PRO may not work in some instances is due to 5GHz link interference. When getting to the cause of problems for people this is one of the ... Read more
items we get them to check and turning off all transmitting equipment is what we recommend. But there are other causes and if this is not the cause of your problem then I suggest you get back into contact with the distributor to assist you to work on a solution. GO does not have any link therefore no chance of interference.Similar opinion? Write a review on ieatwords.com.au!
JRTGRAFTON
Cel Fi Go... Stands for paper weight!!!
I've had my celfi go piece of crap now for over 12 mths, its mounted in my truck that I do long haul around the country inn, I can tell you down to the white post beside the road on any HWY in the county when Signal comes in and when signal drops out, this thing was supposed to be the greatest thing sines slices bread, it's a useless piece of crap!!! I've spoken to support many times, I've sent the thing back to be checked, they say it's works fine, the thing does nothing at all. Save ya money folks, your better off using 2 cups joined with string!!!
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Telelynx
- 19 reviews
- Verified purchase
Useless
Link drops out all the time. Support blame it on 5Ghz interference. We have no 5Ghz devices running. The unit falls over every time you try a speed test from your phone using HSDPA, total waste of time and money
2 comments
Paul B.Cel-Fi
Hi Telelynx - It sounds like you have a Cel-Fi PRO as there can be 5Ghz interference - this is one of the problems that can affect a small % of products. The unit should not fall down and I recommend you reconnect with Support department again.
I have no more time to waste on it, unless you have a firmware upgrade, the support I've had to date has been at all helpful
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Cell fi go a waste of money
The cellfi booster I bought for my car was a waste of money but I did send it back and I did get a refund.
If you want to get maxx reception you are better to buy a full built in truckfone and are cheaper.
1 comment
Paul B.Cel-Fi
Hi Paul - Thanks for your feedback. It is unfortunate that the product did not work for you. It is not a cure for no mobile coverage - if there is no signal nothing will work - but it does work extre... Read more
mely well when installed correctly, extending signal where a cradle kit will not.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
LisandLeif A.asked
Can I use both my iPhone and iPad on the cel fi. I tried to download the app on my iPad as well, it comes on but it won’t connect
No answers
Gavin B.asked
Hi,
I have recently bought a Telstra Go Stationary and I am having difficulty registering it. The rest of the family are on Optus and we already have a Cel-Fi booster for it. So when I opened the Wave app, which I already had on my phone it didn’t give me the option to register the Go Station. I am not sure how to do it now or who to call? Any help would be appreciated.
No answers
Rebecca S.asked
Hi there.
I have a couple of questions.
I attended the Telstra shop today and they sold us a mobile Telstra Go mobile repeater for the home as we do not have an antenna.
1. Can you have more than one device linked to the repeater?
2. How do you overcome your mobile etc not picking up the repeater when searching for it over Bluetooth?
Thank you.
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Paul B.Cel-Fi
Hi Cooper - I must apologise for the support issues you have been having. We had a system issue with ticketing that has affected a small % of tickets over the last 2 months (which we have just discov... Read more
ered). We are in the process of ringing our clients this week to follow up. I will escalate this in Support Department now to get your problem solved. If we cannot place your ticket, we will contact you via your Product Review profile.