eBay

Sell an item but don't sell 25 items a month, ebay will hold your funds for 21 days. In the meantime you are supposed to send the item using your own money for postage (too bad if large item with 200$ postage costs, you are out of pocket for 21 days). This is new policy that applies to every seller on ebay. Along with their ridiculously high fees, I recommend looking elsewhere at other marketplaces on internet to sell your goods unless you sell 25 items a month, every month. Miss 1 month and bam, every item you sell will end up with them holding funds. Just a ridiculous policy that made me after a decade on ebay, remove every item for sale and look elsewhere.

The money back guarantee is not a guarantee of your money back at all. If you fall for deceptive descriptions expect to lose your money because Ebay will not "guarantee" your money back, they sided with the seller in a case i opened where the seller did not describe the product accurately and claimed ignorance about the condition, although i doubt the seller was ignorant but was fraudulent . Apparently seller ignorance is an acceptable excuse and allow a seller to steal your money. One option is to only buy from sellers that accept returns, although very few do

I purchased a firefighting pump with a Honda engine via eBay, when it arrived it had no serial number. After a long wait I got my money back but when I left feedback to warn other buyers eBay removed it.
If you are looking at buying anything Honda on eBay please check this website first.
http://www.hondaserialoffenders.com.au/

I bought an Apple i-phone 7 from eBay with description "Band new i phone with 1 year warranty AU stocks" for $480.
Then there were issues with phone when I took it to Apple store, noted phone is US stocks & sold 3 years a go in US. Hence Apple do not cover warranty.
Contacted seller & he do not respond. Contacted eBay & they walked away saying they cover only 1st month & they are not liable for sellers comments in eBay web site.
Do not recommend to buy high value items which has long term warranty since you will not able to claim warranty..
Also disappointing that eBay is not responsible for what is published in eBay site.

I used ebay to sell my second hand items for at least 5 years but their fees in australia are abusive and expensive. Ebay us are cheap to use but in australia they charge you a 10% final price plus 3% to get a paypal payment ( paypal is currently owened by ebay too)
Dont waste your time with ebay, go for gumtree or facebook market. They are all free of charge

Ive used Ebay now for years. I find buying beauty products very easy and saves money. Clothing is harder as if you are not sure of brands and sizing, its easy to get ripped off. Paypal best payment option and overall I am satisfied with Ebay. Postage very fast in my experience.

Hi Guys
I have recently undergone a marriage breakdown - and my wife took out an order, now I cannot access my home or my eBay stocks.

I have continually updated eBay about this - and shut the Store etc, right down - been told that the issue was sorted - only to get billed again and again. Has anyone else had this happen?

Different Customer Support techs are giving different advice, NONE of which has actually helped? I DO want to re-open my Store shortly, otherwise, I would just shut down altogether in frustration?

Steve

I was only persuaded to join & take a look because it wasn't going to cost anything, really - pay $49 fee & get a $50 Ebay gift voucher to spend. But it was, as I suspected, not at all worth joining. When you get 10% off, it's only off selected Ebay Plus sellers & often their prices are higher than other sellers on ebay, anyway. Plus they are giving $5 off min. spend $50 once a month off Ebay Plus members only - I really don't see the point. The free delivery is not on all Plus sellers or items, either. Free return is nice but I don't often return things so...meh.

I purchased nine bougainvillea from an eBay seller and these plants are tough and sturdy but they all died. When they arrived from QLD, there was a stick and one or two leaves but I thought they would thrive once planted. Not the case and the seller stated that I had not followed their instructions in emails sent to me. This was not the case and I purchase plants online all the time with no issues previously. eBay ignored a legitimate complaint so buy elsewhere as there are plenty of other options these days. Expensive and you do not get value.

Like PayPal, eBay own the monopoly in australia when it comes to the ecommerce world. The don't care about their sellers. Crap feedback and returns system, customer service is hopeless, I don't recommend this site.

oz_topshop ebay seller base in Brisbane is worst seller ever! Delayed shipping date, false tracking info, as they are top rated seller so eBay will do anything to help them remove negative feedbacks to protect them rather than buyers.

Buyers money guarantee is optional for them and you might not be able to leave negative feedback nor money back.

TopMarketonline are the WORST Ebay Sellers that Anybody could deal with
They Sell Mainly Media Players
Are are 100% not trustworthy & tell lies & avoid anything but the Truth
They Say one thing & then Makes up that many excuses & back out
They do not HONOR their Warranty (they give a 12 months Warranty & after the Product goes faulty,thy state it is over 90 days
I have every thing in Writing to prove it
Now EBAY are TRYING to rectify it,But As Usual, TopMarketonline do their Best on Making up excuses & try Backing out
Do not buy ant thing from TOPMARKETONLINE at EBAY
also their Partner on Ebay (under Separate Listing is Superteam2015) which is just as BAD.

Ordered off EBay, should have realized what may happen by reading the last negative reviews of Ozbuyitnow, but I gave ozbuyitnow then the benefit of the doubt.
Never again.
Not even any help from ozbuyitnow other than told to make a claim make a claim

Item lost by Australia Post who advised sender has to contact them, sender refused, I escalated to eBay for assistance to get seller to contact Australia Post. eBay closed the case stating I'm not getting refund, I requested a review of the decision but case was closed stating original decision stands I'm not getting a refund. I doubt they even looked at the case given my request was for assistance to get the seller to contact Australia Post to investigate not for a refund. Now as far as eBay is concerned the case is finished no further correspondence will be entered into.

Received goods which had been sized incorrectly. I asked eBay to assist with exchange. They just replied I wasn’t entitled to a refund. Their policy stated I would. Terrible service.

Horrible service from eBay. staff wouldn't hear you at all. I just wasted my lots of money on it. They won’t care about you. Extremely Rude. Don’t recommend at all. Customer are not their first preference